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Top Rated Help Desk Software with Free - Page 2

Last updated: October 2026

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126 software options

Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more..

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Pandora FMS logo

Total monitoring solution for full observability

Make the best use of your Dev+Ops teams with a professional, user-friendly, and easy-to-use monitor with more than 50K customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution: profitable and scalable, covering most infrastructure deployment options.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Rexpondo logo

Ticketing and ITSM software solution.

Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.

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OneHash Chat logo

World's 1st FaaS

OneChat is an all-in-one customer communication solution.

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Suptask logo

Team ticketing for faster resolutions integrated in Slack

Internal ticketing closely aligned with your teams. Work with your team-to-team tickets purely on Slack where your conversations are the tickets. Instant communication and collaboration reduces the overall resolution time on your customer cases.

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Helprace logo

All-in-one customer service solution

Helprace can be used as an email manager or full-fledged ticketing system. Manage workflows, saved commands / replies, users and reports.

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Genuity IT Admin Suite logo

IT management platform for businesses of all sizes

Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis.

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Zammad logo

Open source helpdesk and ticketing solution

Zammad is a help desk software. It is an open source solution designed for small and medium-sized companies. Zammad offers functionalities for customer service teams to manage and track customer requests.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.

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Pitney Bowes logo

B2B solutions that fit your organisation

Trusted, compliant Pitney Bowes solutions to manage documents, post, people and assets. Chosen by government, the NHS, universities and businesses.

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Slaask logo

Customer service app for Slack users

Slaask is a customer service app for Slack, bringing all team & customer communication from multiple channels together in one place, for SMBs & large businesses

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Watermelon logo

Cloud-based AI customer service platform for all sizes

Watermelon is a cloud-based, EU-hosted AI customer service platform for building AI Agents that automate conversations across chat.

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Attendo logo

What your ERP is missing

Attendo is a cloud-based customer service platform that integrates help desk, support ticketing, CRM, and maintenance management. It connects seamlessly with your existing ERP, VoIP, email, and social media for a unified experience.

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BoldDesk logo

Autonomous AI Support

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

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TeamWox logo

Online groupware and collaboration software

TeamWox is a web-based collaboration software with HRM, Task and Document Management, CRM, Service Desk and IP PBX suits in 30 languages.

Using this groupware, it is possible to build up an effective teamwork and speed up management decision-making based on timely and reliable information. Moreover, the TeamWox system allows to increase the efficiency of the working team and its productivity, as well as reduce expenses of the entire business.

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HelpMaster logo

Helpdesk, service desk and customer support software

HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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Focus Desk logo

Multi-channel service desk & ticketing solution

Focus Desk is a cloud-based issue ticketing and service desk solution from Focus Telecom which allows users to manage customer faster and better.

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Deskhero logo

Customer support software

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

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EasyDesk logo

Cloud-based customer support software

EasyDesk centralizes customer support communications by combining emails, tickets, and chat functionality in one comprehensive help desk solution. The platform offers advanced ticket management with filters and tags, workflow automation capabilities, and a mobile application that allows support agents to respond to customer inquiries remotely. EasyDesk includes features for creating canned responses and knowledge base articles to optimize support operations.

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UserEcho logo

Interactive customer support & feedback community

UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in that streamlines customer support. It supports multi-channel ticket creation via email, Teams, and the portal, automates routing, prioritization, and escalations, and tracks SLAs. Customizable workflows, internal notes, and a knowledge base.

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Request Tracker logo

The system you need to track the tasks you can't forget.

Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.

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