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Top Rated Help Desk Software with Free

Last updated: October 2026

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126 software options

Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA ...

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Tidio logo

Aill-in-one customer support software with AI features

Tidio is a help desk software suite comprising help desk, live chat, chatbot, and AI agent products. Create chatbot automations with Flows, talk to your clients live in real time, or delegate issue handling to Lyro, an AI agent for customer support, capable of resolving up to 64% of issues.

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Superchat logo

The comprehensive messaging suite for your business.

Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

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Supremo Remote Desktop logo

Remote assistance, IT professionals, System administrators

Supremo combines remote access with built-in Help Desk features: a ticket Support Queue, a Support Team and per-contract billing. Available on Windows, macOS, iOS and Android, it also adds RMM and AI-driven threat detection in one tool, with no configuration required and mobile included.

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Connecteam logo

Enhance employee management with the only all-in-one app

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

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ITM IT Asset Management logo

Complete Asset Management with IOT Technology & RDP

ITM IT Asset Management is an IOT web-based asset management solution designed to help businesses monitor and manage assets within their network

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Gist logo

AI-enabled customer communication solution

Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers.

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TeamViewer ONE logo

Proactive IT management with AI-powered automation

Resolve IT issues faster with secure remote support. TeamViewer empowers help desks to assist anyone, anywhere, in real time.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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FocalScope logo

Call center management software

FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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Mava logo

Cloud-based conversational AI & customer service platform

Mava is a cloud-based customer support platform for community-driven companies. It provides a comprehensive solution to support, respond, track, and optimize customer support from one centralized and secure dashboard.

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CloudRadial logo

CloudRadial is a cloud-based, AI-powered platform for MSPs

CloudRadial is an AI-powered help desk platform for MSPs. Clients track tickets via a branded portal or chat; tickets auto-triage and route with a suggested resolution attached. Integrates with ConnectWise, Autotask, HaloPSA, Syncro, Kaseya BMS.

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VobeSoft logo

No-code Business Software

VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Crisp logo

All-in-one multi-channel solution for customer messaging

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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SherpaDesk logo

A support soution to help track time and manage projects

Receive, resolve and report on all customer requests. SherpaDesk's mobile is the perfect solution for any business that have techs who work in the field

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Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

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Raiseaticket logo

Cloud-based free helpdesk solution

Raiseaticket is the ultimate, user-friendly helpdesk engineered for modern businesses - built by a seasoned team with deep roots in technology and customer care, designed to effortlessly manage complex support scenarios for businesses large and small.

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Gathr logo

Power AI with complete data context

Gathr.ai powers AI with complete data context for higher quality intelligence.

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ThriveDesk logo

Customer experience software for small businesses

ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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Help Scout logo

Cloud-based customer support platform

Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

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Desk365 logo

AI Powered ticketing system

Desk365 is an AI-powered ticketing system for teams of all sizes.

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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Plain logo

Software for shift planning and time control

Plain is software that manages tasks related to time management, from planning schedules to the registration of working hours and absenteeism control. It facilitates the task of balancing staff shifts, including vacation planning, overtime, sick leave, and leaves.

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