getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Live Chat Software with Business intelligence - Page 5

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


328 software options

PolyAI logo

Customer-led voice AI for enterprise contact centers

learn more
PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

Read more about PolyAI

Users also considered
ViaSay logo

Platform that makes customer interactions simple & efficient

learn more
ViaSay is a leading Conversational AI and Customer Experience Automation platform.

Read more about ViaSay

Users also considered
Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

learn more
Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

Read more about Ochatbot

Users also considered
Inbenta logo

A Conversational AI Platform that Reduces Support Requests

learn more
Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

Read more about Inbenta

Users also considered
Vee24 logo

Software for managing customer interactions and support

learn more
Vee24 is a cloud-based customer service software that helps businesses streamline support operations and engage with their customers. It offers a variety of communication channels to meet diverse customer needs. The live video chat feature allows customers to have face-to-face conversations with support agents.

Read more about Vee24

Users also considered
Crisp logo

All-in-one multi-channel solution for customer messaging

learn more
More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

Read more about Crisp

Users also considered
Gorgias logo

The Conversational AI platform for Ecommerce

learn more
The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

Read more about Gorgias

Users also considered
NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

learn more
Simple and Powerful chat module for on-demand and proactive messaging with advanced chat capabilities and web visitors tracking.

Read more about NABD System

Users also considered
Verloop logo

Conversational AI Platform for Automated Customer Support

learn more
Verloop.io is a customer support automation with hybrid bot + human platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

Read more about Verloop

Users also considered
Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

learn more
Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

Read more about Social Intents

Users also considered
Serviceform logo

AI-powered conversations for better website conversions

learn more
Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

Read more about Serviceform

Users also considered
elevio logo

Self-service support & customer education platform

learn more
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

Read more about elevio

Users also considered
WhosOn logo

Track - Chat - Engage

learn more
WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or regulated organisations.

Read more about WhosOn

Users also considered
BotPenguin logo

AI agent builder to automate sales, support, & engagement.

learn more
AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more

Read more about BotPenguin

Users also considered
Dialogo logo

Cloud-based live chat and conversational AI platform

learn more
Dialogo is a cloud-based conversational AI platform that helps businesses respond to various requests from different channels, recognize the nationality of the calling customers, and more on a unified platform.

Read more about Dialogo

Users also considered
SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

learn more
Explore SAAS First's Live Chat on GetApp. Drive customer engagement with real-time chat, AI chatbot support, and seamless customer data integration. Boost your email open rates and create personalized campaigns. Install and integrate with ease. Discover the transformative power of live chat today.

Read more about SAAS First

Users also considered
Amelia logo

AI platform for enterprise automation

learn more
Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

Read more about Amelia

Users also considered
Twixor logo

Customer communications management software

learn more
Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

Read more about Twixor

Users also considered
Botgate logo

Conversational AI platform for sales and marketing

learn more
Botgate AI is a conversational marketing platform designed specifically for sales and customer success teams. Our hybrid model combines an intelligent bot with human touch points to shorten your sales cycle, qualify leads faster and improve your conversion rate.

Read more about Botgate

Users also considered
Mongrov  logo

Boost efficiency by 50% with Mongrov's FSM Software

learn more
Boost efficiency by 50% with Mongrov's comprehensive Field Service Management Software, streamlining operations, enhancing customer satisfaction, and driving business growth.

Read more about Mongrov

Users also considered
Oct8ne logo

Oct8ne the visual Live chat Chatbot & Messaging solution

learn more
Oct8ne is a cloud-based live chat (live chat, chatbot, and messaging) solution with visual support catalog integration. The platform combines live chat and chatbot into one comprehensive system, enabling businesses to interact with their customers more effectively, increase sales, and improve customer satisfaction.

Read more about Oct8ne

Users also considered
Hippo logo

Engagement automation and customer support platform

learn more
Hippo is an automation suite that helps businesses improve customer retention by automating customer engagements and support through omnichannel engagements by including bots, live chats, phone calls, WhatsApp, SMS, emails, push notifications, and In-app popups in marketing strategy.

Read more about Hippo

Users also considered
Talla logo

AI-powered automation solution for streamlining support

learn more
Talla facilitates integration with existing third-party applications and workflows to help businesses develop machine learning models of routine tasks, resolve frequent queries, and improve the productivity of agents.

Read more about Talla

Users also considered
BoltChatAI logo

AI-powered, fully automated qualitative research platform.

learn more
BoltChatAI offers an AI-powered platform that conducts qualitative research through automated conversations. It provides in-depth interviews, sentiment analysis, and comprehensive reports within 24 hours, targeting specific audience demographics to help businesses obtain actionable consumer insights.

Read more about BoltChatAI

Users also considered
Quidget logo

Handle up to 80% of Tier-1 support with AI

learn more
Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

Read more about Quidget

Users also considered