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Top Rated Live Chat Software with CRM - Page 8

Last updated: April 2026

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218 software options

Qiscus logo

Cloud-based customer communications management solution

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Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

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charles logo

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Luware Nimbus logo

AI-powered contact center for Microsoft Teams.

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Luware Nimbus is a Microsoft-certified, Teams-native CX solution that unifies communication, workflows, and interactions in one hub.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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DontGo logo

Conversational AI platform for managing customer queries

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DontGo is a live chat platform that utilizes artificial intelligence (AI) chatbots and exit intent technology to help businesses convert abandoning traffic into sales leads. Professionals can utilize the chatbots to resolve visitor queries and promote other products in the catalog.

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Userbot logo

Conversational AI platform for handling customer queries

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Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

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3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost!

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

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LivePerson’s Conversational Cloud enables businesses to manage live chat and messaging conversations at scale, from their website and mobile apps to the world’s most popular messaging channels like SMS, Facebook Messenger, Instagram, WhatsApp, Apple Business Chat, and beyond.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Atom logo

Artificial Intelligence (AI)-based conversational platform

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Atom help businesses streamline communication with clients using AI technology. organizations can view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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ManageEngine SupportCenter Plus logo

Web based customer support

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SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

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Chatlio logo

Live online customer chat through Slack

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Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog

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Podium logo

AI-enabled lead management and conversion platform

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Podium webchat immediately brings the conversation to text, so you can keep the conversation going long after the customer leaves your site. Generate up to 11x more leads from your website, then convert them faster with immediate, AI-powered responses, automations for key moments, and more.

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Centribal logo

SaaS application that allows you to create & manage chatbots

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Tool that allows you to integrate a bot with your team and turn it into a hybrid chatbot. The platform provides your chatbot with Artificial Intelligence (AI). In addition, train your chatbots thanks to NLP Natural Language Processing and make it grow as much as you want.

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Chatfuel logo

Build your bot now, no coding required.

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Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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Elevate support with NFON Contact Center Hub Live Chat, unifying channels for faster, seamless customer experiences.

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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InteliWISE Live Chat logo

Enterprise-class live chat solution powered by AI

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InteliWISE Live Chat is an AI-powered live chat solution designed for enterprise use. It offers omnichannel support and can be deployed on-premise, providing businesses with full control over their customer engagement platform.

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Sparkcentral logo

Customer service platform for asynchronous messaging

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Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,...

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Engagely logo

World's Leading Conversational Customer Engagement Platform

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engagely.ai helps automate Customer Engagement with its next-level smart solutions and services to deliver amazing customer experience across 35+ enterprise channels and 120+ global languages.

Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries

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Ruby Receptionists logo

Human-powered virtual receptionist for small businesses

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Ruby’s live chat service helps small businesses engage website visitors in real time with professional, U.S.-based agents. From answering questions to capturing leads, Ruby turns conversations into conversions—boosting responsiveness, trust, and customer satisfaction.

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