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Features
SMS Messaging(10)
Call Center Management(9)
Social Media Integration(10)
Third Party Integrations(22)
Multi-Channel Communication(19)
@mentions(4)
AB Testing(4)
Access Controls/Permissions(9)
Activity Dashboard(17)
Activity Tracking(11)
AI/Machine Learning(8)
Alerts / Escalation(13)
Alerts/Notifications(12)
API(19)
Appointment Management(8)
Appointment Scheduling(4)
Audience Targeting(4)
Auto-Responders(17)
Automated Routing(7)
Calendar Management(5)
Call Monitoring(6)
Call Recording(7)
Call Routing(7)
Campaign Management(8)
Canned Responses(14)
Cataloging/Categorization(4)
Chat Transcript(5)
Chat/Messaging(21)
Chatbot(14)
Code-free Development(8)
Collaboration Tools(13)
Communication Management(15)
Computer Telephony Integration(5)
Configurable Workflow(7)
Contact Database(9)
Contact Management(10)
Content Management(8)
Contextual Guidance(7)
CRM(12)
Customer Database(9)
Customer Experience Management(10)
Customer History(10)
Customer Segmentation(10)
Customer Service Analytics(9)
Customizable Branding(19)
Customizable Fields(7)
Customizable Forms(8)
Customizable Reports(9)
Customizable Templates(10)
Dashboard(6)
Data Import/Export(11)
Document Management(4)
Document Storage(5)
Drag & Drop(11)
Email Management(7)
Email Templates(4)
Engagement Tracking(8)
Event Triggered Actions(10)
Feedback Management(7)
File Sharing(16)
File Transfer(6)
For Developers(4)
Forms Management(5)
Full Text Search(4)
Geotargeting(9)
Help Desk Management(6)
Human Handover(5)
Intent Recognition(8)
Interaction Tracking(11)
IVR / Voice Recognition(7)
Knowledge Base Management(10)
Knowledge Management(4)
Lead Capture(5)
Lead Qualification(6)
Live Chat(22)
Macros/Templated Responses(5)
Mobile Access(20)
Monitoring(6)
Multi-Channel Data Collection(4)
Multi-Channel Management(6)
Multi-Language(13)
Multiple User Accounts(5)
Natural Language Processing(9)
Natural Language Search(5)
Negative Feedback Management(5)
Offline Form(12)
One-to-One Messaging(5)
Performance Management(5)
Performance Metrics(13)
Personalization(5)
Pre-Configured Bot(7)
Prioritization(7)
Proactive Chat(17)
Process/Workflow Automation(7)
Queue Management(10)
Real Time Analytics(11)
Real Time Data(9)
Real Time Monitoring(13)
Real Time Notifications(15)
Real Time Reporting(10)
Real-Time Chat(8)
Real-time Consumer-facing Chat(20)
Real-time Conversations(5)
Real-time Updates(8)
Reporting & Statistics(17)
Reporting/Analytics(22)
Role-Based Permissions(10)
Routing(4)
Rules-Based Workflow(6)
Screen Sharing(8)
Search/Filter(14)
Self Service Portal(8)
Sentiment Analysis(10)
Single Sign On(7)
SSL Security(5)
Support Ticket Management(9)
Survey/Poll Management(7)
Surveys & Feedback(10)
Tagging(5)
Task Management(5)
Template Management(8)
Transcripts/Chat History(18)
Transfers/Routing(18)
Virtual Assistant(8)
Website Visitor Tracking(13)
Widgets(5)
Workflow Management(11)
Integrated with
Stripe(3)
Microsoft Teams
Salesforce Sales Cloud(10)
Squarespace(2)
Slack(19)
Acadle(2)
ActiveCampaign(3)
ActiveDEMAND(2)
Adobe Commerce(3)
Agile CRM(2)
Aircall(5)
Airim(3)
Akita(3)
Amazon Connect(3)
amoCRM(2)
APIANT(3)
AppFollow(3)
Asana(4)
AskNicely(4)
AVOXI(3)
Basecamp(2)
Bedrock Data(3)
Better Proposals(1)
BigCommerce(5)
Bitium(3)
Bitrix24(2)
Boei(1)
Boost.AI(2)
Built.io Flow(3)
Calendly(2)
CallHippo(3)
Campaign Monitor(3)
Capsule(3)
Certainly(2)
ChargeDesk(3)
ChurnZero(4)
CircleLoop(3)
Clearbit(3)
Close(2)
CloudTalk(3)
Cognito Forms(4)
Constant Contact(3)
Crowdin(4)
Customer Thermometer(4)
Customer.io(2)
Cyfe(3)
Databox(2)
Delighted(4)
Dialogflow(1)
Document360(3)
Dropbox Business(3)
Drupal(1)
elevio(3)
Fivetran(3)
Fonvirtual Virtual PBX(3)
FreshBooks(3)
Freshdesk(3)
Freshdesk Success(3)
Front(1)
FullContact(3)
FullStory(2)
Geckoboard(3)
GetResponse(1)
GitHub(4)
Gmail(5)
Google Analytics 360(6)
Google Calendar(4)
Google Contacts(2)
Google Drive(2)
Google Forms(3)
Google Workspace(3)
Guru(3)
HappyFox Help Desk(1)
Help Desk Migration(3)
Help Scout(1)
Highrise(3)
Hootsuite(2)
Hotjar(3)
HubSpot CRM(5)
HubSpot Marketing Hub(5)
HubSpot Service Hub(2)
Insightly(5)
Instagram(2)
Instapage(2)
Intercom(2)
Jira(7)
JIRA Service Management(3)
JivoChat(2)
Joomla(2)
Jotform(2)
JustCall(5)
Keap(2)
Klaus(3)
Klaviyo(2)
Klipfolio(3)
LeadMaster(3)
LearnWorlds(3)
LiveChat(2)
LiveSession (1)
Livestorm(3)
Lumoa(3)
Mailchimp(7)
Make(3)
Marketo Engage(4)
Messenger(3)
Meta for Business(9)
Microsoft 365(3)
Microsoft Azure(2)
Microsoft Excel(2)
Microsoft Outlook(5)
Mixpanel(3)
monday.com(2)
NICE CXone(1)
Nicereply(3)
Nimble(2)
Nutshell(2)
Operations Hub(3)
Pardot(1)
PayPal(1)
Pipedrive(7)
Plantt(3)
Playvox(3)
PrestaShop(1)
Process Street(3)
ProjectManager.com(2)
ProProfs Knowledge Base(2)
Quickbooks Online(1)
QuickBooks Online Advanced(2)
Radiance Commerce(3)
RentBase(2)
Retently(3)
RingCentral Contact Center(4)
Ringover(3)
Rippling(4)
Robly(2)
RudderStack(3)
Salesforce Platform(2)
Salesforce Service Cloud(2)
Salesmachine(2)
Scoro(3)
Segment(4)
SendGrid(3)
ServiceNow(2)
SharpSpring from Constant Contact(3)
Shopify(8)
Simplesat(4)
Sisense(3)
Slaask(2)
Solvemate(3)
Stella Connect(2)
SugarCRM(4)
SurveyMonkey(5)
Survicate(3)
Talkdesk(4)
TeamViewer(3)
Telegram(3)
Time Doctor(4)
Toky(4)
Trelica(4)
Trello(5)
Twilio(4)
Twitter(6)
Unbounce(2)
Upscope(2)
Userlike(2)
Vtiger CRM(2)
WhatsApp(7)
Wix(3)
WooCommerce(4)
Woopra(3)
WordPress(8)
Workato(4)
Zapier(13)
Zendesk(11)
Zluri(4)
Zoho CRM(6)
Zonka Feedback(3)
Zoom Meetings(3)
Pricing model
Free(9)
Open Source(1)
Free Trial(16)
One Time License(0)
Subscription(18)
Devices supported
Mac(13)
iPad(11)
Android(12)
Linux(7)
Web-based(22)
iPhone(12)
Windows(14)
Organization types
Small Business(20)
Non Profit(14)
Large Enterprises(22)
Public Administrations(7)
Freelancers(11)
Mid Size Business(21)
User rating
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3CX communications system. Web & mobile apps (Android, iOS)
Read more about 3CX
Perfectly balances highly-targeted, human-first experiences.
Read more about ZoomInfo Chat
Cloud-based help desk platform
Read more about Zoho Desk
Web-based live chat software for Microsoft Teams and Slack
Read more about Social Intents
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
Online helpdesk system and customer service software
Read more about Freshdesk
Service-first CRM company that builds support & sales tools
Read more about Zendesk
The #1-rated Business Messenger for customer relationships.
Read more about Intercom
Simplifying Business Communication
Read more about Nextiva
Cloud-based platform to build and deploy AI chatbots
Read more about Ideta
Smith.ai Live Chat & AI Chatbot is the superior 24/7 service
Read more about Smith.ai
AI conversational platform for creating chatbots
Read more about yellow.ai
Converting existing traffic into leads & online sales
Read more about Leadoo
Safe and secure video conferencing software.
Read more about Callbridge
Premium live chat software
Read more about HappyFox Chat
Omnichannel virtual assistant platform
Read more about Xenioo
AI-powered automation solution for streamlining support
Read more about Talla
Become FAQing amazing at customer service.
Read more about FAQ Bot
Certainly is a powerful Conversational AI Chatbot builder
Read more about Certainly
Your Omnichannel Cloud Contact Center Solution
Read more about BeInContact
Chat, Connect & Convert.
Read more about ChatSupport
Go beyond IVRs, simple chatbots, NLU and RPA.
Read more about Communication Studio 2.0