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Best Live Chat Apps Integrated with Microsoft Teams

Live chat software helps businesses communicate with their customers in real time. Businesses can address customer queries promptly and even send proactive chats to customers to keep them engaged with the brand.

12 software options

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Customer rating



Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

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Integrates with Microsoft Teams, monday.com, StackTome, …

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Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

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Integrates with Microsoft Teams, Twilio, Zoho Assist, …

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Smith.ai

5.0
(25)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

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Integrates with Microsoft Teams, Clio, YouCanBook.me, …

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FAQ Bot

4.7
(9)

Become FAQing amazing at customer service.

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Integrates with Microsoft Teams, Marketo Engage, SharePoint, …

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Intercom

4.5
(774)

The #1-rated Business Messenger for customer relationships.

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Integrates with Microsoft Teams, Synap, PieSync, …

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Yellow Messenger

4.7
(15)

AI conversational platform for creating chatbots

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Integrates with Microsoft Teams, Google Chat, Telegram, …

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Xenioo

4.5
(15)

Omnichannel virtual assistant platform

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Integrates with Microsoft Teams, Twilio, Zapier, …

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Ideta

4.5
(11)

Cloud-based platform to build and deploy AI chatbots

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Integrates with Microsoft Teams, Google Analytics, Zapier, …

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Certainly

4.3
(12)

Certainly is a powerful Conversational AI Chatbot builder

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Integrates with Microsoft Teams, Dixa, Microsoft Azure, …

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Social Intents

5.0
(5)

Web-based live chat software for Microsoft Teams and Slack

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Integrates with Microsoft Teams, Zapier, Wix, …

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Communication Studio 2.0

4.0
(2)

Go beyond IVRs, simple chatbots, NLU and RPA.

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Integrates with Microsoft Teams, Telegram, Facebook, …

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Talla

(0)

AI-powered automation solution for streamlining support

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Integrates with Microsoft Teams, Google Chrome, Slack

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