Remote Support Software with Reporting & Statistics

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25 apps

Pulseway   

145
96 pts
All-in-one remote IT monitoring and management platform.
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup. Read more about Pulseway
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All-in-one remote IT monitoring and management platform.
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup. Read more about Pulseway
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Kaseya VSA   

181
IT Systems Management Software for Internal IT and MSPs
Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA. Read more about Kaseya VSA
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IT Systems Management Software for Internal IT and MSPs
Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA. Read more about Kaseya VSA
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Wrike   

1,588
Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
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Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
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NinjaRMM   

91
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is an all-in-one SaaS IT platform that streamlines remote IT support. Instantly access your client machines through integrated TeamViewer / Splashtop. Both solutions are bundled with Ninja to provide unattended or attended access and supports both Windows and Macs. Read more about NinjaRMM
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The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is an all-in-one SaaS IT platform that streamlines remote IT support. Instantly access your client machines through integrated TeamViewer / Splashtop. Both solutions are bundled with Ninja to provide unattended or attended access and supports both Windows and Macs. Read more about NinjaRMM
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ConnectWise Control   

1,630
92 pts
Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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Naverisk   

26
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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dualmon Remote Access   

76
96 pts
Remote support and device access management solution
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools. Read more about dualmon Remote Access
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Remote support and device access management solution
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools. Read more about dualmon Remote Access
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FixMe.IT   

353
94 pts
Remote Support Software That Always Works
Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support. Read more about FixMe.IT
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Remote Support Software That Always Works
Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support. Read more about FixMe.IT
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Freshdesk   

2,184
Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
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Atera   

148
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Read more about Atera Try Atera for free today.
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Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Read more about Atera Try Atera for free today.
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ISL Light Remote Desktop   

216
98 pts
Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
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Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
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SysAid  

275
93 pts
Automate IT tasks and workflows with SysAid's ITSM solution
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
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SysAid

93 pts
Automate IT tasks and workflows with SysAid's ITSM solution
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
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Jira Service Desk  

253
Simple service desk built on Jira
Jira Service Desk helps IT support teams offer remote support to staff in the organization with self-service, case management, SLAs, agent collaboration & more. Read more about Jira Service Desk
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Simple service desk built on Jira
Jira Service Desk helps IT support teams offer remote support to staff in the organization with self-service, case management, SLAs, agent collaboration & more. Read more about Jira Service Desk
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ConnectWise Automate  

96
IT Automation for Today’s IT World
ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge. Read more about ConnectWise Automate
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IT Automation for Today’s IT World
ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge. Read more about ConnectWise Automate
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TurboMeeting  

25
Web conferencing and remote support software
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Read more about TurboMeeting
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Web conferencing and remote support software
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Read more about TurboMeeting
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TeamViewer  

6,576
89 pts
Remote support, remote access & online meetings software
TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more. Read more about TeamViewer
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Remote support, remote access & online meetings software
TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more. Read more about TeamViewer
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AnyDesk  

435
Remote desktop software
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Read more about AnyDesk
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Remote desktop software
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Read more about AnyDesk
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Goverlan Reach  

99
92 pts
Remote support management solution
Goverlan Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets. Read more about Goverlan Reach
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Remote support management solution
Goverlan Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets. Read more about Goverlan Reach
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timetoreply  

22
Email management solution to optimize response rates
timetorely enables companies to give their teams remote support by monitoring important stats like email volumnes (workload) and reply times. Set reply time goals, SLA alerts + close conversations. Works across all email clients. Track shared and individual mailboxes from anywhere. Read more about timetoreply
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Email management solution to optimize response rates
timetorely enables companies to give their teams remote support by monitoring important stats like email volumnes (workload) and reply times. Set reply time goals, SLA alerts + close conversations. Works across all email clients. Track shared and individual mailboxes from anywhere. Read more about timetoreply
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GoToMyPC  

14
Remote support management solution
GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices. Read more about GoToMyPC
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Remote support management solution
GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices. Read more about GoToMyPC
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Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Wisdom  

3
Food delivery, tracking, and reporting solution
Wisdom, by DataDreamers, helps hospitality businesses handle orders, define delivery zones, create menus, monitor drivers, and more. The AI-enabled dispatch management system automatically determines delivery routes, estimates travel and preparation times, and assigns delivery drivers. Read more about Wisdom
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Food delivery, tracking, and reporting solution
Wisdom, by DataDreamers, helps hospitality businesses handle orders, define delivery zones, create menus, monitor drivers, and more. The AI-enabled dispatch management system automatically determines delivery routes, estimates travel and preparation times, and assigns delivery drivers. Read more about Wisdom
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ManageEngine Remote Access Plus  

3
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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Supremo  

1
Remote support and desktop management solution
Supremo helps businesses connect with remote devices or servers to manage applications, provide support services, and host meetings. The white-label capabilities let professionals personalize the interface using custom logos, company details, and themes to establish brand identity with clients. Read more about Supremo
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Remote support and desktop management solution
Supremo helps businesses connect with remote devices or servers to manage applications, provide support services, and host meetings. The white-label capabilities let professionals personalize the interface using custom logos, company details, and themes to establish brand identity with clients. Read more about Supremo
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eSpace Contact Center  

0
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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