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Remote Support Software with Support Ticket Management (2026) - Page 2

Last updated: April 2026

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49 software options

Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA.

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Applivery logo

Applivery MDM: the easiest way to manage all your devices

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Modern UEM / MDM platform for secure and remote management of Android, Apple, and Windows devices. Easy setup, seamless integration.

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SuperOps logo

PSA-RMM PLATFORM FOR MSPs

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SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. Packed with features like asset, policy, patch, and client management, SuperOps.ai is on a mission to build the next-gen MSP platform.

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Syxsense logo

Unified Security and Endpoint Management

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The Syxsense multi-point remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. No software required. Syxsense supports integration with TeamViewer.

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ilos logo

Video's Most Interactive Platform

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VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders.

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VISULOX logo

Privileged access management solution

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Leading privileged access management solution with an integrated remote support platform for secure external access. VISULOX is the answer to who did what, where, and when in your IT Infrastructure.

VISULOX is easy to integrate and rapidly improves the security cloud, hybrid, or on-prem deployments

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SysTrack logo

Digital experience monitoring solution for IT

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SysTrack is a digital experience monitoring solution for IT departments which gathers and analyzes data on everything that may impact the end-user experience and business productivity. SysTrack captures data such as CPU, RAM, and memory, as well as 10,000+ other data points.

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Secomea logo

Secure Remote Access solution purpose-built for OT equipment

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Secomea is a Secure Remote Access (SRA) solution purpose-built for industrial networks and OT equipment.
Over 9.500 customers around the world use it every day across thousands of sites to manage remote access to their machines and prevent downtime.
Let us help you defend your factory floor.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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VSight Remote logo

AI-driven AR Remote Assistance for effective problem-solving

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VSight’s AR Remote Assistance provides secure, real-time support for on-site teams, quickly resolving issues to reduce downtime and cut costs. Smart glasses compatibility andbroad device compatibility, and seamless CRM/ERP integration, it’s ideal for industries needing reliable, adaptable solutions.

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Apizee logo

Internal remote augmented visual assistance solution

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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

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Qubicles logo

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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Help Lightning logo

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Take Control logo

Collaborative remote access solution

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N-able Take Control remote support software designed to help your IT business succeed.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Instant Housecall logo

Remote support for small businesses, MSP's, & IT technicians

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Instant Housecall is a remote IT support platform for small businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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Viewabo logo

Diagnose problems faster when you can see them.

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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SightCall logo

The more you see, the better you serve

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SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

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SnapSupport logo

Remote support solution for field teams

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SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues.

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Remotely logo

Remote support and access management platform

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Remotely is a remote access, monitoring and support management software, which helps businesses connect to remote devices, share screens, transfer files, and fix errors. The antivirus and malware protection functionality lets users receive notifications for hack attempts, errors or issues.

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FlexxClient logo
(0)

Digital workspace management solution for IT teams

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FlexxClient is a digital workspace management solution designed for efficient IT support and total observability. It enables enterprises to track, manage, and improve their digital experience while automating common IT tasks to increase efficiency, reduce downtime, and boost productivity. With FlexxClient, organizations can demonstrate their digital health through real-time end-user feedback and observability of workspace performanc

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XE aR logo
(0)

Immediate remote visual assistance

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XE aR is a remote support solution that helps businesses streamline customer collaboration through video calls.

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