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Top Rated Remote Support Software with Troubleshooting - Page 2

Last updated: May 2026

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77 software options

EV Reach logo

Remote support management solution

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EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

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Clonadesk logo

Don't leave the desk, Use ClonaDesk!

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Secure, Reliable Screen Sharing for Seamless Customer Support, Anywhere.

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Secomea logo

Secure Remote Access solution purpose-built for OT equipment

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Secomea is a Secure Remote Access (SRA) solution purpose-built for industrial networks and OT equipment.
Over 9.500 customers around the world use it every day across thousands of sites to manage remote access to their machines and prevent downtime.
Let us help you defend your factory floor.

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RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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MPA Tools logo

Remote monitoring and management software for IT pros

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Endpoint Management and Troubleshooting Software that simplifies and improves IT administration tasks and minimizes problem resolution time for HelpDesk and System Administrators.

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247connect logo

Remote desktop software for user support & troubleshooting

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247connect is remote desktop software enabling secure, reliable connections for user support and device troubleshooting from any location. It offers drag-and-drop file transfer, real-time chat, PowerShell access, and hardware inventory tools, allowing operators to manage multiple connections simultaneously. Built on zero-trust security, it features easy setup and a user-friendly interface, ideal for IT teams handling on-demand and managed devices.

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Blitzz logo

Video-powered technical support platform

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Blitzz is a video-powered support platform which allows users to visualize customer problems, organize inquiries, collaborate, exchange documents & more. Blitzz is designed for field services such as electronic engineers, insurance providers, medical equipment technicians, IT specialists & more.

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Remote Utilities logo

Fast and secure remote desktop software.

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Remote Utilities is a remote access management solution for connecting remote devices & applications to provide training, support services or presentations via LAN or VPN-based connections. The unified command center lets users maintain connections, initiate remote sessions, and manage licenses.

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baramundi Management Suite logo

IT asset management for small and midsize businesses (SMB)

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baramundi Management Suite is an IT asset management software designed to help businesses manage and protect endpoints across multiple corporate networks. Administrators can track application usage and manage licenses on a unified interface.

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Surfly logo

Universal Co-browsing and Collaboration Technology

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Support remote customers as if you are sitting side-by-side with Surfly's co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly.

See what your customers see, annotate, enable active 2-way collaboration, without lag. Works on any device.

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RemoteView logo

Remote access and device management solution for businesses.

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Trusted by 300,000+ companies for secure and seamless remote device management.

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Isi-APP logo

Control your IT system with Isi-APP

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Control your IT system with Isi-APP

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AIVITEX logo

Comprehensive digital service management platform

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AIVITEX is a remote visual support and assistance platform powered by AR technology. It enables companies to offer digital services and remote support to their customers, helping them overcome skills shortages, reduce CO2 emissions, and stay competitive in the market. AIVITEX features include white-label branding, customizable forms, documentation capabilities, and photo/video functions to enhance the remote customer experience.

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Secure Remote Worker logo

Secure Endpoints for Remote & In-Office Environments

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Secure Remote Worker addresses the challenges faced by BPOs & Contact Centers enabling them to create a secure and compliant remote working environment that allows them to scale faster.

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AR Genie logo

Virtual assistance software for resolving technical issues

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AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.

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Visual Assistance logo

SaaS solution to streamline collaboration among remote teams

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Visual Assistance is a SaaS solution that enables remote teams to collaborate via live video calls, screen sharing, and other features.

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WiseMo Remote Desktop logo

Remote Desktop Control

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Remotely control and access your PCs, Tablets, Smartphones and other mobile devices. Control from Windows, Mac, Linux, Android, iOS.

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Heimdal Remote Desktop logo

Remote access and support solution

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Heimdal Remote Desktop is a remote support tool that is compatible with multiple operating systems, enabling users to reach out to employees and clients alike anytime and anywhere.

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tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

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Efficient live video support for service teams. Solve technical issues remotely via browser & screensharing. No app required. Reduce travel costs and boost customer satisfaction. Start now with the permanently free 0 Euro Basic Version.

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Instant Housecall logo

Remote support for small businesses, MSP's, & IT technicians

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Instant Housecall is a remote IT support platform for small businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more.

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Dameware Mini Remote Control logo

Remote desktop software for the IT sector

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Dameware Mini Remote Control is a remote desktop software designed to help businesses with desktop sharing and remote access to sleeping and powered-off computers. It allows administrators to easily deploy, configure, and manage remote agents across multiple computers and networks.

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Mavenoid logo

Cloud-based support platform for hardware businesses

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Mavenoid is a cloud-based solution that helps businesses with hardware products and devices streamline support operations via artificial intelligence (AI) technology.

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Viewabo logo

Diagnose problems faster when you can see them.

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Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

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TeamViewer Frontline logo

Smarter operations start with a connected workforce.

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TeamViewer Frontline is the industrial AR-powered connected worker platform that transforms enterprise data into actionable digital workflows, empowering workers and leaders to drive productivity, efficiency, and smarter operations at scale.

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Fastviewer logo

Remote support, online meeting and web conferencing software

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FastViewer is a multi-functional platform for online collaboration and remote system maintenance. The software transmits desktop screen content and grants remote control and access to computers. Conferences, file transfers and remote connections are secured with 256-bit AES encryption

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