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Top Rated Remote Support Software with Troubleshooting - Page 3

Last updated: May 2026

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77 software options

AnyDesk logo

Remote desktop software

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AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

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SnapSupport logo

Remote support solution for field teams

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SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues.

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Bugpilot logo

Error tracking software

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Bugpilot is an error tracking software for React that allows users to login to their account. It features options to login with email and password or through GitHub and Google accounts, as well as password recovery and account creation.

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Remo logo

Remote support tool for managing remote employees & devices

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Remo is a remote support software designed to help businesses resolve issues of remotely located devices and manage employee connection across multiple locations. Built on an HTML5 platform, it lets users access any device from a web browser on desktop or iOS and Android devices.

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SightCall logo

The more you see, the better you serve

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SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

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Streem logo

Cloud-based AI and AR tool for remote support

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Streem is a cloud-based customer experience software that helps businesses leverage augmented reality (AR) to provide remote support and streamline administrative processes, such as quoting, service tasks, and more. With StreemCore, supervisors can conduct live video calls with customers and quickly resolve their queries.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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Glance logo

Cobrowsing and digital engagement platform

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Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

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JumpCloud Directory Platform logo

A cloud directory platform for secure access to resources

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JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

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Sygma Connect logo

Remote desktop management software for IT professionals

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Sygma Connect is a remote desktop management software designed to help managed service providers (MSPs) and IT professionals organize and handle tasks as well as customers. Administrators can track ongoing contracts, capture documents, and manage passwords on a unified interface.

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Remote Support and Meetings logo

Secure remote access and effortless team collaboration.

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ShowMyPC offers secure remote support and collaboration tools. It features no-download browser access, fast RDP, and 24/7 unattended access. Teams can share screens and files easily, while enterprises benefit from self-hosted, on-premise solutions for total data privacy and control.

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XEOX logo

Remote Monitoring and Management of IT Infrastructures

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XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

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pcvisit logo

Remote support software

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Pcvisit is a cloud-based software designed to help self-employed IT experts, small support teams, and helpdesk teams manage remote support, server access, and ad hoc IT support operations. The platform allows organizations to remotely connect with customers' systems and run various tests to identify software and hardware-related issues.

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BeyondTrust Remote Support logo

Secure remote access software

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BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

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MSP360 Connect logo

Fast & Secure Remote Access Solution

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MSP360 Connect is a remote desktop solution for MSPs, IT pros, businesses, and individuals—enabling easy support and maintenance.

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Take Control logo

Collaborative remote access solution

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N-able Take Control remote support software designed to help your IT business succeed.

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Upscope logo

Secure co-browsing for customer support and sales

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Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options.

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Dameware logo

Remote-access system support tool for IT professionals

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Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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ITarian logo

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent platform.

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Webex Suite logo

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA.

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XE aR logo
(0)

Immediate remote visual assistance

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XE aR is a remote support solution that helps businesses streamline customer collaboration through video calls.

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ConnectPro logo
(0)

Cloud-based software for managing remote support

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ConnectPro is a simple, well-designed, and intuitive remote support tool. It allows users to communicate with the IT department, request support, and provide remote access to hardware and software information, all without interrupting the user.

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