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Amazon Lex Logo

Chatbots with conversation AI.

Last updated: August 2026

Amazon Lex Alternatives & Competitors (2026)

Top 4 free alternatives

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Devices supported


User rating


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Integrated with


Industry


Company size


Chatsi logo

Turn Your Storefront Into an AI-Powered Sales Experience

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Chatsi
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Amazon Lex
5.0

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

5.0

Functionality

4.5

A/B Testing

N/A

Activity Dashboard

N/A

AI Copilot

N/A

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

ChatBot logo

The AI Agent that answers, recommends, and sells

visit website
logo
ChatBot
logo
Amazon Lex

0.5

4.5

Value for money

5.0
50
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.6

Functionality

4.5

A/B Testing

5/5

Autoresponders

4.7/5

AI Copilot

4.7/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Text logo

AI-powered support that turns every chat into revenue.

visit website
logo
Text
logo
Amazon Lex

0.6

4.4

Value for money

5.0
19
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.6

Functionality

4.5

AI Copilot

5/5

Alerts/Escalation

5/5

A/B Testing

N/A

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Appy Pie logo

Streamline application, website, and chatbot creation

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Appy Pie
logo
Amazon Lex

0.5

4.5

Value for money

5.0
16
usage based/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.4

Functionality

4.5

Application Management

4.8/5

Access Controls/Permissions

4.5/5

API

4.4/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Intercom logo

AI-powered customer service with helpdesk

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Intercom
logo
Amazon Lex

1.0

4.0

Value for money

5.0
39
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.4

Functionality

4.5

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Tidio logo

Aill-in-one customer support software with AI features

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Tidio
logo
Amazon Lex

0.5

4.5

Value for money

5.0
24.17
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.6

Functionality

4.5

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Celoxis logo

AI-enabled platform for streamlining project management

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Celoxis
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Amazon Lex

0.6

4.4

Value for money

5.0
10
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.4

Functionality

4.5

API

5/5

AI/Machine Learning

4.6/5

Automated Responses

4.6/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

ChatGPT logo

Simplify conversations through human-like AI.

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logo
ChatGPT
logo
Amazon Lex

0.7

4.3

Value for money

5.0
20
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

4.5

Automated Responses

4.6/5

AI/Machine Learning

4.6/5

Access Controls/Permissions

4.5/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Wati logo

Customer Engagement for Revenue Growth

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Wati
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Amazon Lex

0.7

4.3

Value for money

5.0
59
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

4.5

Chat/Messaging

4.7/5

Activity Dashboard

4.6/5

Chatbot

4.5/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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Tiledesk
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Amazon Lex

0.4

4.6

Value for money

5.0
49
per feature/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.4

Functionality

4.5

Access Controls/Permissions

5/5

Activity Tracking

4.7/5

AI/Machine Learning

4.6/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Sobot logo

All-in-One Contact Center Solution

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logo
Sobot
logo
Amazon Lex

0.1

4.9

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.4

4.9

Functionality

4.5

AI/Machine Learning

5/5

Agent Interface

4.9/5

API

4.7/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Amazon Connect logo

Scalable Omnichannel Contact Center Solution

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Amazon Connect
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Amazon Lex

0.6

4.4

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.4

Functionality

4.5

API

5/5

Call Center Management

4.8/5

Automatic Call Distribution

4.7/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Botsonic logo

No-code chatbot building solution with seamless integrations

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Botsonic
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Amazon Lex

0.7

4.3

Value for money

5.0
16.67
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.6

Functionality

4.5

Code-free Development

4.6/5

Chatbot

4.6/5

Natural Language Processing

4.5/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Chatbase logo

Build and train an intelligent chatbot powered by ChatGPT

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logo
Chatbase
logo
Amazon Lex

0.7

4.3

Value for money

5.0
19
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.0

Functionality

4.5

Chatbot

4.4/5

Automated Responses

4.2/5

AI/Machine Learning

4/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Zipchat logo

One AI Agent to run, sell, and scale your e-commerce.

learn more
logo
Zipchat
logo
Amazon Lex

0.3

4.7

Value for money

5.0
49
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.1

4.6

Functionality

4.5

Customer Support

4.9/5

Chatbot

4.8/5

AI/Machine Learning

4.7/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Wappbiz logo

Automate. Engage. Grow.

learn more
logo
Wappbiz
logo
Amazon Lex

0.1

4.9

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.4

4.9

Functionality

4.5

A/B Testing

5/5

AI/Machine Learning

5/5

Chatbot

5/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Amio logo

Amio helps you create AI chatbots for your e-shop.

learn more
logo
Amio
logo
Amazon Lex

0.1

4.9

Value for money

5.0
150
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.3

4.8

Functionality

4.5

Code-free Development

5/5

Chatbot

4.9/5

AI/Machine Learning

4.4/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Fin logo

Perfect made possible

learn more
logo
Fin
logo
Amazon Lex

0.5

4.5

Value for money

5.0
0.99
usage based/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

4.5

Chatbot

4.6/5

Automated Routing

4.4/5

AI/Machine Learning

4/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

inconnect logo

Make Contact. Do Business.

learn more
logo
inconnect
logo
Amazon Lex

0.9

4.1

Value for money

5.0
1
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.3

Functionality

4.5

Alerts/Escalation

4.2/5

A/B Testing

N/A

Access Controls/Permissions

N/A

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5

Ada logo

The AI customer service agent platform for enterprise.

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logo
Ada
logo
Amazon Lex

0.7

4.3

Value for money

5.0
60000
/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.3

Functionality

4.5

API

4.3/5

AI/Machine Learning

4/5

Automated Responses

4/5

Top Features

AI/Machine Learning

4/5

Chatbot

4/5

Live Chat

4/5