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Boost.AI Logo

Boost.AI

Cloud-based conversational AI platform for enterprise

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Boost.AI Pricing, Features, Reviews and Alternatives

Boost.AI product overview

What is Boost.AI?

Boost.ai is a cloud-based and on-premise conversational artificial intelligence (AI) platform designed to help businesses in credit unions, banking, telecom, insurance, public sector, and other industries create, launch, and manage chatbots to automate customer service and internal support queries at scale.

Key benefits of using Boost.AI

Conversational AI platform for enterprise, No-code conversation builder, Omni-channel experience, Unlimited scalability, Actionable analytics, Multilingual support, Multiple integrations, User authentication and much more!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support
Chat

Training options

In Person
Documentation
Live Online
Webinars
Videos

Boost.AI pricing information

Value for money

4.7

/5

22

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Boost.AI features

Functionality

4.7

/5

22

Total features

53

3 categories

Most valued features by users

API
Third Party Integrations
Reporting/Analytics
Activity Dashboard
Natural Language Processing
Multi-Language
Reporting & Statistics
Real Time Data

Functionality contenders

Boost.AI users reviews

Overall Rating

4.8

/5

22

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.55/10
Rating distribution

5

4

3

2

1

18

4

0

0

0

Pros
This product is very easy to set-up and easy to learn for our employees. It has a great business case and the AI is truly amazing.
We set it up really fast and got great user interaction almost immediately. The process to make it deeper and more impactful since initial set up has also been very enjoyable and successful.
A chatbot is only as good as you make it and Boost has enabled business to do exactly that. The tech is top tier and the tools make it really easy for business to train and maintain the bot.
Cons
If I have to say something negative then it is a lack of communication with regards to the product road-map.
None of our employees who use it has ever spoken a bad word about the software. Note that this is very unusual.
We implement a lot of new software and there is always something that gets on your nerves. People always have something to complain about.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Robust conversational AI platform that help us build advance virtual agents without coding

Reviewed 2 years ago

Boost.ai helped us (Wize AI) support the Baltic languages (Estonian, Latvian, Lithuanian, Russian) when almost no international companies wanted to do it, for conversational AI solutions.

Pros

The platform is easy to master as the e-learning material is well developed and easy to digest. All the existing features offer us the capability to govern the virtual agents and control what happen during the conversations with citizens and customers. There is no black box. I also appreciate a lot the number of reports and analytics boost.ai has. I can see that our customers are taking advantage of the self-learning features (the platform suggests what intents we should add and even training data we can use) and integration with existing human chat solutions.

Cons

Even though boost.ai platform offers many pre-made virtual agents or modules (for banks, insurance, telco, municipalities, COVID-19 crisis, HR) I believe that customers will benefit even more if there are more pre made agents (some for specific roles) available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Virtual assistants

Reviewed 2 years ago

We have currently implementing for two cases and a third is soon coming up. Impressed by the results obtained from only a limited amount of training rounds with the software.

Pros

The ease of use Particularly great on Nordic languages The user interphase The quality Assurance during the training sessions

Cons

It would be great to have a multi tenant user interphase making more developers working simultaneously.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Virtual Assistant

Reviewed 2 years ago

Positive overall experience. Great team, with very responsive PMs and partner resources.

Pros

Pre-built modules within the sectors it was needed. Clean interface with easy to access tutorials.

Cons

Too early to say. The collaboration is still in it's early stages, but so far there isn't anything which stands out as a deficiency.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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AI chat made possible easily

Reviewed 2 months ago

My overall experience of Boost.AI is great, it's simply good software.

Pros

We've used multiple AI chat software products, I noticed that Boost.AI works simply really well. Every AI chat bot requires some setup but this was really easy with Boost.AI. I think this is due to the neutral language processing. Something else I liked about Boost.AI is that is was also easy for our team to learn using the software.

Cons

I can't think of anything that I disliked about Boost.AI. If I had to say something, then I'd say to support more languages.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing value for money

Reviewed 2 years ago

Boost.ai help reduce the traffic to the expensive contact centres by giving customers access to an intelligent chatbot. Boost.ai are easy to work with and provide value within three months.

Pros

This product is very easy to set-up and easy to learn for our employees. It has a great business case and the AI is truly amazing.

Cons

If I have to say something negative then it is a lack of communication with regards to the product road-map.

Boost.AI FAQs and common questions

Q. What type of pricing plans does Boost.AI offer?

Boost.AI has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Boost.AI?

Boost.AI has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Boost.AI support?

Boost.AI supports the following languages:
Danish, Dutch, English, Finnish, French, German, Norwegian (Bokmal), Spanish, Swedish


Q. Does Boost.AI offer an API?

Yes, Boost.AI has an API available for use.


Q. What other apps does Boost.AI integrate with?

Boost.AI integrates with the following applications:
AzureDesk, WhatsApp, Google Voice, Genesys Cloud CX, Giosg, Conversational Cloud, Dynamics 365, Zoom Meetings, Microsoft Teams, Freshdesk, Freshchat, Slack, Meta for Business, UiPath, Twilio, Salesforce Platform, Zendesk


Q. What level of support does Boost.AI offer?

Boost.AI offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, Chat

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