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Botmaker Logo

A chatbot platform that automates customer service

Table of Contents

Botmaker - 2026 Pricing, Features, Reviews & Alternatives

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Botmaker overview

What is Botmaker?

Botmaker is an intelligent chatbot platform that focuses on automating online conversations. It makes it possible for companies to manage the use of bots and respond to thousands of customer messages simultaneously.

Also available as a mobile application for Android and iOS, Botmaker offers a live chat module that can be integrated with the company's existing social networks and many other systems via an API.

The platform's features also include the option to turn chat conversations into audio or video calls and access real-time reports on the number of customers served, the performance of customer service agents, and more.

Starting price


Alternatives

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Botmaker’s user interface

Ease of use rating:

Botmaker reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Botmaker's features

Features rating:

Activity dashboard
Advocate management
AI/Machine learning
Alerts/Escalation
API
Automated responses
Business process automation
Campaign management
Chat Transcript
Chat/Messaging
Chatbot
CRM
Customer database
Customer experience management
Customer segmentation
Customer Service Analytics
Customer support
Customizable branding
Dashboard
Generative ai
Knowledge base management
Lead capture
Live chat
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Natural language processing
Performance metrics
Personalization
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting & statistics
Reporting/Analytics
Search/Filter
Social media integration
Speech recognition
Support ticket management
Surveys & feedback
Third-Party integrations
Virtual personal assistant (vpa)

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Botmaker integrations (7)

Botmaker support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Chat
Knowledge Base

Training options

Webinars
Documentation
Videos
Live Online

Botmaker FAQs

Q. Who are the typical users of Botmaker?

Botmaker has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Botmaker support?

Botmaker supports the following languages:
English, Portuguese, Spanish, Portuguese


Q. Does Botmaker support mobile devices?

Botmaker supports the following devices:
Android, iPad, iPhone


Q. Does Botmaker offer an API?

No, Botmaker does not have an API available.


Q. What other apps does Botmaker integrate with?

Botmaker integrates with the following applications:
Google Chat, Telegram, WhatsApp, Twitter/X, Slack, Instagram


Q. What level of support does Botmaker offer?

Botmaker offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base

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