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Botosynthesis

No Code AI powered Omnichannel Chatbot Builder Platform

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Botosynthesis Reviews

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19 reviews

Recommended

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Ojaswini K.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great platform for our website to help us in patients/queries management.

Reviewed 7 months ago

With a great team behind it, Botosynthesis has helped us manage our patients/queries on website very efficiently.

Pros

Botosynthesis is extremely user-friendly for the patients as well as our team to use. Happy to share that we have not faced any issues faced since the day we started using it.

Cons

There is nothing that I haven't liked about this platform.

Vendor response

Dear Ojaswini, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

NG
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Neha G.

Recreational Facilities and Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review for Botosynthesis

Reviewed 8 months ago

We highly recommend Botosynthesis to any business looking to improve their customer interactions and streamline their operations.

Pros

At our business, customer satisfaction is a top priority and we're always looking for ways to streamline our processes. Botosynthesis has been a game-changer, allowing us to efficiently handle customer queries while freeing up our front desk staff to focus on other important tasks. The chatbot has proven to be incredibly adaptable and has met all our growing business needs.The support team, led by [sensitive content hidden], has been fantastic, providing excellent assistance and ensuring our experience with the platform has been smooth and hassle-free.

Cons

so far so good. Great product, highly recommend!

Vendor response

Dear Neha, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

MJ
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Mitali J.

Cosmetics, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Boto Experience

Reviewed 7 months ago

Good Experience.

Pros

Automation for every social media platforms at one place. (Ex. Facebook, Instagram, Live chat, WhatsApp)

Cons

1. The queries need to be solved a little more faster.

Vendor response

Dear Mitali, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

KS
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Kalapana S.

Human Resources, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best chatbot platform for our company

Reviewed 7 months ago
Pros

The best part we love is to customize our flow using no code chatbot builder. The second is omnichannel livechat inbox. We use it for WhatsApp, messenger, instagram.

Cons

We don't think there is any missing features with respect to our usage. It is best for our use case.

Vendor response

Dear Kalapana, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

GS
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Gaurav S.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Value for money and Powerful chatbot

Reviewed 7 months ago

As a business owner, I am satisfied with the investment

Pros

Easy to design chat flows , value for money pricing , integration with our CRM, ease of use and responsive support team

Cons

None so far. So, cannot write a con. May add later...

Vendor response

Dear Gaurav, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

NR
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Nakul R.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Product & Service

Reviewed 7 months ago

Amazing products, it has features and services that even the leaders in industry dont have

Pros

The one thing I like the most about botosynthesis is how seamless it is

Cons

There is actually nothing that I don't like about the product as a user from 1+ years

Vendor response

Dear Nakul, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

PP
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Prachi P.

Cosmetics, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Amazing

Reviewed 7 months ago

Good

Pros

The efficiency and how ease its to use.

Cons

Its overall a great product and nothing about its not to like

Vendor response

Dear Prachi, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

ND
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Navin D.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solution to give exceptional customer service on WhatsApp and social media

Reviewed 8 months ago

Super experience.

Pros

Very easy to understand and operate. User friendly interface. Can make multiple flows easily. Integration is easy with multiple channels.

Cons

Well the products is really nice. It helps businesses to give great experience to the customers and also acquire new customers through QR codes and links.

Vendor response

Dear Navin, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

DP
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Dr Pradyot K.

Health, Wellness and Fitness, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best chatbot company to increase Customer Engagement & Experience for IVF hospitals

Reviewed 7 months ago

The best team, customer support and great founders behind the tool.

Pros

The best part is omnichannel deployment of chatbot with single click and integration with our backend system.

Cons

We didn't found any features that is not available on platform, they are very great in terms of providing custom solution if required.

Vendor response

Dear Dr Pradyot, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

SP
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Samiksha P.

Health, Wellness and Fitness, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great experience!

Reviewed 8 months ago
Pros

The support from the team was great!The team helped understand each and every function used in Botosynthesis and was very patient while educating.Overall, the platform was easy to use and quick to learn

Cons

The overall experience of the platform was great!

Vendor response

Dear Samiksha, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

AG
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Aakash G.

Cosmetics, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient addition to the company

Reviewed 7 months ago
Pros

Its very easy to intergrate because the POC are great to work with.

Cons

I have had not any problem yet with the programme.

Vendor response

Dear Aakash, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

MJ
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Meet J.

Cosmetics, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Tool once you have clarity about the usage of automation and services

Reviewed 7 months ago

Wonderful - in simple words

Pros

The feature of integrating all omni channel is best from the photosynthesis.

Cons

I was the direct user of the software but what i know is the accessibility of the software from the team. And so far no issue with the same.

Vendor response

Dear Meet, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

VP
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Vartika P.

Cosmetics, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Satisfy products and results

Reviewed 6 months ago
Pros

It's service is effective and efficient. It has helped out company to retain customer interaction and satisfaction.

Cons

I am happy with the service and no complaints as such

CP
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Chintan P.

Cosmetics, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good One

Reviewed 7 months ago
Pros

Features and DashboardsFunctionality good

Cons

Customer service and support of team to solver issues

Vendor response

Dear Chintan, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

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Puran S.

Outsourcing/Offshoring, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to deploy your own chatbot

Reviewed 8 months ago

Overall it was a good experience with Botosynthesis and developing a WhatsApp chatbot.

Pros

It's easy to deploy it and support from the team is really appreciable.

Cons

The pricing model needs to be restructured to meet the demand of customers.

Vendor response

Dear Puran, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

KA
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KheteshB A.

E-Learning, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Satisfactory

Reviewed 7 months ago
Pros

Live Chat to Manage Conversations also seeing all conversations handled by the chatbot in real-time is great.

Cons

Data can be more interactive while representing it with graphs.

Vendor response

Dear Khetesh, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

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Gavin R.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Knowledgeable and friendly team

Reviewed 7 months ago

They're a knowledgeable, friendly and proactive team with ideas.

Pros

Botosynthesis have developed a feature-rich, automated, easily programmable chat experience for our customers.

Cons

There's nothing not to like - they're a great team.

Vendor response

Dear Gavin, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

RP
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Ritu P.

Farming, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Coding free chatbot is super impressive...

Reviewed 7 months ago
Pros

Coding free development, easy to track customer, database management with less of hassle.

Cons

So many incorporations of other features.

Vendor response

Dear Ritu, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.

CB
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Cleopatre B.

Food & Beverages, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Botosynthesis very effective

Reviewed 8 months ago
Pros

Convenience, easy to use, very effective.

Cons

Nothing in particular as a feature to mention so far.

Vendor response

Dear Cleopatre, Thank you so much for taking the time to share your thoughts on your experience with Botosynthesis. It means a lot to us that you found our product valuable and that we were able to meet your expectations.