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Concerto Logo

Streamline front desk operations & improve CE

Table of Contents

Concerto - 2026 Pricing, Features, Reviews & Alternatives

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Concerto overview

What is Concerto?

Concerto AI is a cloud-based conversational AI platform designed to help Salons, Spas, Med Spas, and Dental Practices streamline their front desk operations. The software allows organizations to design, launch, and manage custom smart assistants on diverse text and voice channels such as phone, SMS, website chat, social messengers, and smart speakers.

Powered by artificial intelligence (AI), the software uses natural language processing (NLP) and machine learning (ML) modules to understand and respond to human queries with near-human perfection. Key features include appointment management, question-answering, customer support, conversational forms, analytics and insights, and a comprehensive unified inbox.

Concerto AI’s no-code software enables organizations to automate customer conversations and allows integration with various third-party applications including Meevo, Phorest, (any others?). It is compliant with data protection laws such as GDPR and HIPAA.

Starting price


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Concerto reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Concerto's features

Activity dashboard
AI/Machine learning
API
Chat Transcript
Chat/Messaging
Chatbot
Code-free development
Communication management
CRM
Customizable branding
Email management
Engagement tracking
For developers
Intent recognition
Lead capture
Multi-Channel communication
Multi-Channel management
Multi-Language
Natural language processing
Natural language search
Pre-Configured bot
Real-Time data
Real-Time monitoring
Reporting & statistics
Reporting/Analytics
Speech recognition
Third-Party integrations
Visual analytics

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Concerto integrations (6)

Concerto support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Concerto FAQs

Q. Who are the typical users of Concerto?

Concerto has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Concerto support?

Concerto supports the following languages:
English


Q. Does Concerto offer an API?

Yes, Concerto has an API available for use.


Q. What other apps does Concerto integrate with?

Concerto integrates with the following applications:
Zapier, Meevo, Freshdesk, ZENOTI, Phorest

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