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Top Rated Artificial Intelligence Software with Escalation management - Page 3

Last updated: June 2026

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168 software options

Cresta logo

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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YourGPT Chatbot logo

AI-based chatbot solution

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YourGPT is a unified AI-based platform designed to automate customer support, sales, and business operations for companies of all sizes. With YourGPT, businesses can deploy advanced AI agents across web, email, WhatsApp, Telegram, and more.

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Squirro logo

Data finds purpose with Squirro

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Generative AI for search, insights, and automation made for enterprises. Get advanced context-driven insights for decision-making

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Merchandise Analytics logo

Retail analytics solution

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Merchandise Analytics, by Manthan, is a retail analytics solution designed to help merchandisers make informed merchandising decisions and actions on inventory, fulfilment, pricing, promotions, and more using artificial intelligence technology and advanced, prescriptive analytics.

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Collective[i] logo

AI-driven B2B sales and customer relations platform

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Collective[i] is a customer relationship management platform. It continuously monitors interactions with buyers and uses AI for data analysis to assist with sales decisions. Key features include constantly up-to-date CRM data, dynamic forecasts, risk updates, plus next and best action suggestions.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Copymate logo

Innovative AI-Powered SEO Content Generator

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Boost your SEO with an AI-powered platform that generates unlimited, multilingual content optimized for search engines. Publish directly to WordPress, manage multiple websites, and save time and money while increasing productivity.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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Knowi logo

Augmented analytics platform for businesses of all sizes

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Knowi is an augmented analytics platform designed to help businesses of all sizes analyze data and manage multiple databases through machine learning and natural language processing. Key features include data blending, predictive analytics, white labeling, two-factor authentication, and reporting.

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Zero Incident Framework logo

AI-based predictive analytics and remediation platform

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Zero Incident Framework is an AI-enabled platform that assists businesses with proactive detection and remediation of IT incidents. Features include auto-discovery, real-time topology mapping, chatbots, workflow automation, root cause analysis, and capacity orchestration.

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TCS Customer Intelligence & Insights logo

Cloud-based tool for customer data management.

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TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions.

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Accern logo

No-Code NLP

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The Accern NoCodeNLP Platform empowers citizen data scientists to extract insights from unstructured data.

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Mona logo

Intelligent monitoring for AI

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Mona is the leading monitoring solution that helps businesses avoid any associated risks with business KPIs, provides confidence in model performance, & saves precious work hours for your data teams. Mona was recognized by Gartner in the 2021 ‘Cool Vendors in Enterprise AI Operationalization Report.

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Infinia ML logo

Intelligent document processing for the enterprise.

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Infinia ML's proprietary library of pre-trained models and machine learning components accelerates time to value for customers, even when automating complex, unstructured document processing challenges. The platform uses practical applications of cutting-edge machine learning techniques to automate the identification and extraction of information of interest within unstructured documents.

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Infermedica logo

Powered by AI. Built by clinicians. Trusted by patients.

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Infermedica specializes in AI-driven solutions for early symptoms assessment, digital triage and care navigation. 

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Prodle logo

AI-powered compliance management platform

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Prodle is an AI-powered compliance platform for manufacturing that streamlines audit processes and automates regulatory management. The system leverages artificial intelligence to identify non-conformances, reduce audit turnaround times, and proactively manage risks across quality, health, safety, and environmental standards. Prodle's content intelligence capabilities help organizations extract insights from compliance documents while supporting multiple industry frameworks.

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Cleed.ai logo

All-in-one AI Assistant to boost sales and customer care

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Cleed.ai is an AI-powered conversational assistant designed for e-commerce & corporate sites, acting as a digital salesperson that increases conversion and reduces customer service costs, providing a cutting edge & high-end customer experience.

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Octimine logo

Instant AI-Powered Patent Search and Analysis.

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Octimine is a cloud-based machine learning and predictive analytics software solution.

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Clarista logo

You vibe code. We ship to production.

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Enterprise AI app builder for Claude, OpenAI, etc. with SOC 2, ISO 27001, SSO, audit logs, and one-click deploy to your own cloud.

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Snaps logo

Conversational AI platform for eCommerce businesses

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Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

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Optelos logo

Delivering geovisual intelligence

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Optelos is a visual data management and AI analytics platform that transforms geovisual data into actionable insights. Utilizing Digital Twins and our patented technology, Optelos geolocates and correlates all asset inspection data into a unified database ready for analysis and AI implementation.

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Talla logo

AI-powered automation solution for streamlining support

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Talla facilitates integration with existing third-party applications and workflows to help businesses develop machine learning models of routine tasks, resolve frequent queries, and improve the productivity of agents.

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Anodot logo

We monitor your business

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Spot Revenue-Critical Incidents in Real-time

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner is the global leader in AI-powered conversation intelligence. Its advanced AI platform analyzes omnichannel interactions, delivering insights that improve customer experience, efficiency, and growth by turning data into actionable intelligence across industries at scale.

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Knowledge360 logo

AI and machine learning based business intelligence software

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Knowledge360 is a business intelligence software that helps organizations collect, discover, and analyze market and competition data. It offers access to several external data sources, such as FACTSET, SEC Filings, US Patent and Trademark office, job boards, and more on a centralized platform.

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