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Artificial Intelligence Software with Alerts/Escalation (2026) - Page 4

Last updated: April 2026

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158 software options

Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Zendesk AI logo

Zendesk AI is AI that puts humans first.

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Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

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Edzo logo

Empower your deskless workforce

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EDZO helps organizations manage the execution of business processes easily and effortlessly.

Edzo is a conversational digital coach, which enables enterprises to streamline task management, information sharing, learning, and other operations.


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Hal9 logo

Chat with your data leveraging generative AI.

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Hal9 is a cloud-focused conversational and generative AI platform that helps businesses gain real-time insights. No advanced skills required.

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HPE GreenLake logo

Cloud management platform for enterprises

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HPE GreenLake is an enterprise-grade, multi-cloud management software. It is a cloud-native platform that allows businesses to manage applications and data across hybrid clouds, on-premises, and edge locations.

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RapidCanvas logo

Real AI transformation, accelerated.

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Trusted partner for enterprise AI from concept to execution at scale. Human-led, agent-executed.

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Casebase logo

Portfolio management for Data Analytics & AI use cases.

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AI Portfolio management platform helping companies to maximize the value of their Data Analytics & AI initiatives.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner is the global leader in AI-powered conversation intelligence. Its advanced AI platform analyzes omnichannel interactions, delivering insights that improve customer experience, efficiency, and growth by turning data into actionable intelligence across industries at scale.

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Knowledge360 logo

AI and machine learning based business intelligence software

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Knowledge360 is a business intelligence software that helps organizations collect, discover, and analyze market and competition data. It offers access to several external data sources, such as FACTSET, SEC Filings, US Patent and Trademark office, job boards, and more on a centralized platform.

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ZoomInfo Copilot logo

AI-based business intelligence software

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ZoomInfo Copilot is a comprehensive business intelligence tool designed to equip sellers with valuable insights and data on customer accounts, enabling them to make informed decisions. By consolidating top-tier data and leveraging artificial intelligence to prioritize accounts and deliver personalized recommendations, the product enhances users' understanding of their customers and enables improved decision-making.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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Knowi logo

Augmented analytics platform for businesses of all sizes

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Knowi is an augmented analytics platform designed to help businesses of all sizes analyze data and manage multiple databases through machine learning and natural language processing. Key features include data blending, predictive analytics, white labeling, two-factor authentication, and reporting.

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ViaSay logo

Platform that makes customer interactions simple & efficient

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ViaSay is a leading Conversational AI and Customer Experience Automation platform.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center is an AI-driven platform that unifies all communication channels—voice, email, web chat, social media, SMS, WhatsApp, and Microsoft Teams*—into one intuitive hub for fast, personalised customer support.

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YourGPT Chatbot logo

AI-based chatbot solution

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YourGPT is a unified AI-based platform designed to automate customer support, sales, and business operations for companies of all sizes. With YourGPT, businesses can deploy advanced AI agents across web, email, WhatsApp, Telegram, and more.

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Domino Enterprise MLOps Platform logo

Empower efficient, responsible AI data science.

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Domino Enterprise AI Platform is an AI platform that centralizes data science and AI work for collaboratively building, deploying, and managing ML models more efficiently and responsibly. It provides an open and extensible ecosystem of tools and infrastructure to support existing stacks while being future-proof.

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Merchandise Analytics logo

Retail analytics solution

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Merchandise Analytics, by Manthan, is a retail analytics solution designed to help merchandisers make informed merchandising decisions and actions on inventory, fulfilment, pricing, promotions, and more using artificial intelligence technology and advanced, prescriptive analytics.

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Squirro logo

Data finds purpose with Squirro

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Generative AI for search, insights, and automation made for enterprises. Get advanced context-driven insights for decision-making

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Collective[i] logo

AI-driven B2B sales and customer relations platform

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Collective[i] is a customer relationship management platform. It continuously monitors interactions with buyers and uses AI for data analysis to assist with sales decisions. Key features include constantly up-to-date CRM data, dynamic forecasts, risk updates, plus next and best action suggestions.

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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