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Top Rated Artificial Intelligence Software with Escalation management - Page 4

Last updated: June 2026

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168 software options

GoSpeech logo

Saas solution for transcription and subtitling

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Saas solution to convert speech to text based on artificial intelligence

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AISERA logo

AI service management

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AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

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Edge Delta logo

Automated Observability

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Edge Delta is a new way to do observability. We process your data as it's created and give you the freedom to route it anywhere. Make observability costs predictable, surface the most useful insights, and shape your data however you need.

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Seebo logo

Predict and prevent losses in production yield and quality.

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Seebo is a pioneer in process-based Industrial AI, with solutions to predict and prevent process inefficiencies that damage production yield and quality.

Customers use Seebo solutions to know exactly when and why these process inefficiencies will happen. And how to prevent them from happening.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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HPE GreenLake logo

Cloud management platform for enterprises

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HPE GreenLake is an enterprise-grade, multi-cloud management software. It is a cloud-native platform that allows businesses to manage applications and data across hybrid clouds, on-premises, and edge locations.

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Dost logo

Language assistant for managing online communications

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Dost is an inclusive language assistant, available on Microsoft Teams, Slack and Email.

Create toxicity free and bias free messages using Dost.

Dost provides real-time, private, 1:1 nudge to the individual sending a message containing bias, with education material and recommendations to fix bias.

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Heyday logo

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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Logz.io logo

Machine data analytics based on ELK and Grafana

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Unified platform for monitoring, troubleshooting and security based on ELK and Grafana.

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Hour One logo

All-in-one AI-enabled video making software

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Hour One enables users to convert any text, slide, or prompt into a professional, captivating video in minutes. With a script assistant, video templates, hyper-real AI presenters, voice cloning, languages, and a vast library of assets, video creation has never been easier.

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Solvemate logo

Enabling meaningful conversations.

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Ai-powered Chatbot that resolves repetitive requests, instantly and at scale. Fastest resolution time and highest resolution rate of any chatbots for CS.
Using Machine Learning to guide users faster to the right solution, through multiple choice questions.

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TOGGLE logo

AI-based investment insights and financial analysis tool

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TOGGLE is an AI-powered financial analytics software designed to help businesses monitor market data in real-time and gain insight into investments and opportunities. Features include data visualization, natural language processing, portfolio creation, email alerts, and asset due diligence.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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Generative Studio X logo

Deliver conversational experiences at enterprise scale.

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The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

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Hal9 logo

Chat with your data leveraging generative AI.

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Hal9 is a cloud-focused conversational and generative AI platform that helps businesses gain real-time insights. No advanced skills required.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center is an AI-driven platform that unifies all communication channels—voice, email, web chat, social media, SMS, WhatsApp, and Microsoft Teams*—into one intuitive hub for fast, personalised customer support.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Synerise logo

AI-driven Customer Data & Experience Platform (CDXP)

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Synerise, an AI-driven Customer Data & Experience Platform (CDXP), centralizes customer data to enhance marketing and engagement. Key strengths include real-time capabilities, advanced AI, quick setup, and personalized omnichannel experiences. Pay-as-you-go pricing available.

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Elastic Stack logo

Distributed search and analytics solution

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Reliably and securely take data from any source, in any format, then search, analyze, and visualize it in real time.

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Flowable logo

Process Orchestration & Automation with AgenticAI

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Orchestrate AI agents, humans, and systems in real-time, keeping work moving while you stay in control with built-in governance, compliance, and transparency at every step. Flowable enables autonomous, agentic AI that acts with purpose, not guesswork.

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ModuleQ logo

AI platform for sales teams

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ModuleQ provides an AI augmentation solution that supports busy customer/ client-facing professionals and boosts their level of performance.

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UniFi logo

UniFi — One system, limitless use cases.

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UniFi is one platform with limitless use cases across every department. With limitless use cases, innovative features, and the ability for end users to create bespoke apps without coding knowledge, UniFi is the one system that does it all.

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CustomGPT.ai logo

Instant Answers From Your Information.

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AI Search and Retrieval from your Business Content.

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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