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Botpress
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-premise conversational AI platform for creating chatbots
Table of Contents
Botpress - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Botpress overview
What is Botpress?
Botpress is an on-premise conversational artificial intelligence (AI) platform designed to help businesses in healthcare, financial services, eCommerce, education and other industries create chatbots using natural-language understanding (NLU) technology. Managers can embed chatbots into web pages and utilize a centralized dashboard to gain insights into engagement metrics.
The conversation studio allows developers to create conversations using an embedded workflow designer and a drag-and-drop interface. Botpress lets businesses test, debug, iterate and communicate with chatbots and validate user inputs through custom variables. It also helps IT service management (ITSM) departments intercept or resolve queries before forwarding them to agents and automate specific customers' requests using chatbots.
Botpress facilitates integration with several third-party messaging channels such as Slack, Facebook Messenger, Telegram, Microsoft Teams, and more. Other features include single sign-on (SSO), role-based access permissions, conversation analysis, and Security Assertion Markup Language (SAML).
Starting price
per month
Alternatives
with better value for money
Botpress’s user interface
Botpress pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.1
Customer support
4.0
Reviews sentiment
What do users say about Botpress?
The visual flow builder makes it easy to design chatbots without deep coding skills
Select to learn more
Who uses Botpress?
Based on 37 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Botpress's key features
Most critical features, based on insights from Botpress users:
All Botpress features
Features rating:
Botpress alternatives
Botpress
Starting from
495
Per month
Fathom
Starting from
No pricing info
UChat
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Chatbase
Starting from
No pricing info
Botpress pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
User opinions about Botpress price and value
Value for money rating:
To see what individual users think of Botpress's price and value, check out the review snippets below.
Jon D.
CEO
Abhishek R.
Application Specialist
Botpress integrations (7)
Integrations rated by users
We looked at 37 user reviews to identify which products are mentioned as Botpress integrations and how users feel about them.
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
Other top integrations
Botpress support options
Typical customers
Platforms supported
Support options
Training options
Botpress FAQs
Botpress has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Botpress support?
Botpress supports the following languages:
Arabic, English, French, Japanese, Spanish
Q. Does Botpress offer an API?
No, Botpress does not have an API available.
Q. What level of support does Botpress offer?
Botpress offers the following support options:
Chat, FAQs/Forum, Email/Help Desk
