A1 Tracker Pricing Plan & Cost Guide

A1 Tracker

Enterprise risk management software

4.92/5 (48 reviews)

A1 Tracker Pricing

Pricing model: Subscription

Pricing is based on the number of users and user types, including full access users and limited access/portal users. Both annual and perpetual licensing options available. One-time cost based on customer scope and implementation requirements.
Contact A1 enterprise for pricing details.

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DATABASICS Expense

Pricing model: Subscription

A1 Tracker Pricing Reviews

Pros
  • I appreciated that they were always patient and kind when I had a question or needed help with something. I would definitely recommend A1 Tracker if you are looking for great Software Company.Michele W.Read the full review
  • You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget.Rufina B.Read the full review
  • An excellent tool for the management and control of contracts, keeps us up to date with the renewals and expiration of contracts, allowing us to obtain a better flow in our process.Karla L.Read the full review
Cons
  • We were struggling with a multitude of systems that did not talk to each other, and found we were able to consolidate virtually all of the systems together into one package with A1 Tracker.Heidi C.Read the full review
  • Our contracts are centrally organized and easy to locate. Renewal and expiration dates are no longer missed.Donna B.Read the full review
  • Our process was very manually intensive, and no one could access business information from outside the office.Candy C.Read the full review
100%
recommended this to a friend or a colleague

9 reviewers had the following to say about A1 Tracker's pricing:

Guillermo Mazzoni

The program enabled me to set up auto emails reminders for important dates

Used occasionally for less than 6 months
Reviewed 2017-06-07
Review Source: Capterra

Pros
Very professional support staff, they go the extra mile to ensure satisfaction.No surprises and good price point.

Cons
significant amount of time to get up and running. Higher-level administrative functions not easy to understand.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Mark Henderson

Construction Project & Risk Management Management Software

Used daily for 1-2 years
Reviewed 2016-10-27
Review Source: Capterra

I have worked in the construction industry for years, doing large commercial construction projects for hotels, resorts, casinos, high-end shopping malls, condos, high-rise towers, golf courses, hospitals, and heavy civil construction such as bridges, loading docks, parking structures, and even piers. I have also worked in some of the largest construction companies in the world. My work in construction has spanned across a many industries, and I have seen a lot of construction software packages come and go. Most of them, I have found, overcharge for user licensing, overcharge for support, and in some cases lack the support I would expect for what I am paying. The folks at A1 Enterprise know what they're doing, and their pricing is right in-line with what I would expect to pay for the quality of service and support I require for my business. Furthermore, having worked with multiple software systems and invested hundreds of thousands of dollars in various packages, I see a tremendous benefit in how A1 Tracker brings together so many key construction risk management functions to help my team better manage construction risks. With millions, and in some cases, billions of dollars on the line, we don't have time to waste spinning our wheels trying to figure out how to use our software, or how to get our vendors and workers to use our software. It MUST be easy to learn, use, and accessible from anywhere. A helpful tip: Know your requirements when you come to these guys, and if you don't, ask them for help defining them. Although you may need put the extra time in up front discussing your needs, it will pay off in the long run, because in my view, the purpose of software is to make my job, and the job of my staff, easier. A1 Tracker does the job.

Pros
The user licensing price point and professional support are the definite pros. Then the flexibility we have to track different construction risks. The consolidation of several software systems has lowered our overall software licensing costs.

Cons
There is a learning curve to understand higher-level administrative functions, but that's the price you pay for flexibility and a complicated business such as ours. There was also a time investment we put in to get up and running.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ann Marie Ramon

A-1 Contract Management Software

Used daily for 2+ years
Reviewed 2016-06-27
Review Source: Capterra

The start-up process was went very well. A-1 used our Excel spreadsheet data to customize a software tool that was much easier to manage and navigate than the spreadsheet. A-1 customized the program to fit our contract management needs. Customer service was excellent -- truly very attentive. They go the extra mile to ensure satisfaction. The software for was user friendly and met our needs. Last but not least, the cost was so reasonable. I had shopped around for other contract managment software, and A-1 offered the best value.

Pros
As requested, the software had all the fields I needed on two screens that I could toggle between. A few tabs were also provided for detail, such as contact information and notes. The program enabled me to set up auto emails reminders for important dates, such as contract expiration dates.

Cons
The software's capabilities extended beyond what I used on a day-to-day basis. I had the ability to customize or use other features. but because I didn't often utilize these options, I had a difficult time recalling how to make choices or navigate through the menu. Fortunately, all it took was a phone call to A-1 customer support, and I received timely help with whatever I needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark Woodsum

Great product, great service & support!

Reviewed 2015-10-30
Review Source: Capterra

Our company was in need of a contract management solution. After reviewing several options it was determined that A1's offering was right for us. It's easy to use, very customizable for our company's various departments and competitively priced. The support and availability of Chris and his team are unmatched. They are always available to answer questions I've had when configuring the system. Overall I am very pleased with the product as well as the service provided by A1.

Rating breakdown

Ease of use
Customer support

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Heidi C.

A1 Tracker is Well Worth the Investment

Used daily for 2+ years
Reviewed 2016-07-01
Review Source: Capterra

Our company invested a significant amount of time comparing different insurance software packages, features, and pricing. We also wanted to get a good feel for how well the A1 Enterprise would support us, we have many diverse needs. Being a unique insurance business, as a third-party administrator, we have many complex insurance billing, renewal, and customer service requirements to meet for different carriers and types of ancillary products. We were not fully prepared, at least at the beginning, for the amount of work involved in researching and selecting the appropriate insurance software system. However, I am really glad we took the time to do so. In the end, we wound up with a system that was totally customized and configured to suit all of our business requirements, and made our day-to-day insurance processing easier to manage. We were struggling with a multitude of systems that did not talk to each other, and found we were able to consolidate virtually all of the systems together into one package with A1 Tracker.

Pros
Support is consistently reliable, and a fixed budget was provided by A1 before implementation, so there were no surprises.

Cons
I think the cons of any software is the amount of time a company must invest into understanding their own needs to ensure they select the right product. I'm not sure if this would really be a con, because the end result is better than it would have otherwise been.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Holst

We have been live with the product for six months and it works very well!

Reviewed 2015-07-08
Review Source: Capterra

I gave the "ease of use" a 4 star primarily because the software is so flexible and the flexibility creates a certain amount of complexity during the design and implementation phases. For daily / routine use, it is very easy to use. We had a conceptual framework of how we wanted the software to work for three very disparate functions within the company. Chris and his team walked us through how we could tailor the software to meet each of these disparate needs. The end users correctly believe the software was designed to meet their unique needs. During implementation we had several "dry runs" to get the import just right. Training was very helpful for our internal super user / administrator who then trains the functional users. The SQL backend allows us to get data out in complex fashions. The routine reports meet the needs of daily users. Administration (add / modify users; security rights, etc.) is straightforward and the cloud based data is always there. Because we operate from multiple locations across the US, a user in HI sees the same data as a user in NJ, all of it in real time. I would recommend it highly. Priced right, excellent product, excellent support.

Rating breakdown

Ease of use
Customer support

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Greg Y

Flexible, Efficient, Well Supported, Excellent Customer Service

Reviewed 2015-09-07
Review Source: Capterra

We embarked on our software solicitation process and we didn't really know what we were getting into. There are so many vendors out there on the market with different products, all of them are worth looking at to get a fair pictures of what they are capable of. We found that A1 Tracker had the greatest flexibility than all of the others, with so many options to customize things we would had never considered during our initial research. It seemed every time we turned a corner, a new question would come up and our implementation rep at A1 Enterprise already had a solution in place that suited our requirements, and for the price, we fell we got more than what we paid for. Sometimes when customizing our system we had to backtrack a little bit and re-populate data, and that took us some time to get there, by that's by no means a reflection of A1 Tracker or the quality of our support. Probably what stood out the most is throughout the sales process, our rep took a very honest approach and didn't try to "oversell" us on more than what we needed. In fact, quite the opposite, as we were instructed to hold off from adding certain features until after we were more familiar with the system, to ensure we were making an informed decision. Thank you A1 for all your support! Best of luck.

Rating breakdown

Ease of use
Customer support

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rochelle wall

A1 Tracker

Reviewed 2016-06-29
Review Source: Capterra

We selected A1 Tracker for contract, claims, asset, and project management because we found it to be a very robust and equally flexible software. We found it to be more than capable of handling many different scenarios we have to account for in our high-volume business, with complex workflow features, and a variety of users that are both internal and external. We initially thought we would have to search for several different software products to cover all of the requirements we have across our various departments. The integration between these modules in A1 Tracker has been very critical for us, and was a main decision factor in our choosing to go with A1 Tracker. We also found the crew at A1 to be quite competent with understanding our business requirements, and their willingness to invest enough foresight to make valuable recommendations proved to be very helpful toward our end result and how to best utilize the software. Although we don't require much support, we find that their customer support team is consistently responsive to our needs. Implementation went smooth, as well as data import from our older systems which were very outdated and archaic. Pricing of A1 Tracker is well within our budget. In fact, our software licensing and maintenance costs went down because we were able to consolidate other software packages together and replace them with other modules within A1 Tracker. As we continue to grow into the system, we discover new ways we can expand our usage of A1 Tracker to further streamline our operations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mary Sincavage

Excellent Product, Customer Service, Setup, & Training

Used daily for less than 6 months
Reviewed 2018-06-29
Review Source: Capterra

Save money, time, and most of all frustration with trying to work on old software that no longer works.

Pros
We are fairly new to A1 Tracker and find it has many features and options beyond what we need. A1 assigned to us a dedicated implementation project manager who took the time to thoroughly analyze what we need out of the system for our claims management process. This analysis ultimately resulted in an on-site visit, which raised our confidence that this was the right product for us. We had to select a system on a small budget, and A1 was wiling to narrow down the features of the system so it gives us just what we need, without a lot of extra things or information that we don't need or use. The cost was definitely one of our considerations. This makes the software easy to work with, and efficient for us, which is especially helpful because we are not advanced computer users. The Dashboard is a great feature that let's us see critical claim information immediately when we login. Support is easy to access and we have found A1 very responsive to our requests, and they tend to find ways to make very quick configurations changes that tend to make our work easier, and reduce steps when processing claims. The ability to add many different costs for claim easily and attach multiple documents at once to a claim is very handy. The batch export feature that generates in our accounting system is probably the biggest time-saver for us.

Cons
I think A1 Tracker could add more creative and efficient ways to further customize the reporting Dashboard, navigation, and in general reduce steps to access deeper layers of information. Also the possibility to work offline would be helpful. Other than that, there's not much about this software that I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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