This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

Biller Genie Reviews

Reviews summary

Pros

I woudl highly recommend this product to anyone. Plus the customer service of this product is amazing, fast and reliable.

Ali M.

Read the full review
This user interface for this software is pretty fantastic.

Jason N.

Read the full review
Ease of use, navigation and features. Easy to set up and supports multiple cards/person.

Anonymous Reviewer

Read the full review

Cons

The connection with QuickBooks will occasionally drop and you have to reconnect, but it only takes a minute to do so.

Carleen L.

Read the full review
While they say there is no monthly fee, they charge a minimum $25 in processing fees per month so if you don't consistently collect a high volume of payments , this isn't the right choice for you.

Anonymous Reviewer

Read the full review
No more pulling A/R reports to see which client is late, Biller Genie sends reminder emails on the schedule that I have set up.

Carleen L.

Read the full review

Overall rating

4.9

(23)

5

4

3

2

1

21

1

1

0

0

96%
positive reviews
100%
would recommend this app

Filter reviews by


Overall rating


Company size


Industry


Time used


23 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Incredible product!

Reviewed 3 years ago

In the past, I would have to constantly be chasing down customers for their overdue invoices. Now, with CSR, I am able to focus on what I like to do...meet with customers and sell business...and the collections and billing are all automated. CSR has made my life so much easier!

Pros

This software is amazing! It has saved so much time and expense in trying to get customers to pay. It really makes the whole process seamless and automatic, and I no longer have to chase my customers for money!

Cons

There was nothing I did not like about Biller Genie.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Growing CPA office flourishing thanks to BillerGenie!

Reviewed 2 years ago

Awesome. Easy. Seamless.

Pros

So many Pro's: easy to use, automatically sends reminders tailored to my business, options to include late fees, I don't have to enter in a client's credit card, automatically updates invoices in QuickBooks and the list goes on and on. As a new business owner trying to grow a CPA practice BillerGenie has helped me collect faster and efficiently. The software talks to my QuickBooks and automatically...

Cons

Only con is I use the desktop version on my cloud. I have to login to the cloud in order to have the BillerGenie software talk to my QuickBooks software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Simple Automation

Reviewed 8 months ago

This product did the job I needed it to do when I needed it. It was easy to set up and maintain.

Pros

I loved how easy it was to set up the schedules for the past due notices as well as modify each tier of the process. I like how you can modify the entire lot of customers or specify something for an individual. I liked the payment plan option, although no one tried to use it, and I enjoyed the customer serviced team.

Cons

I was hoping for an integration into Salesforce and the application of that was cumbersome, so we didn't do it. I was also hoping that there was not an extra fee for processing ACH transactions or sending paper notices, but there was a fee.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing Software!

Reviewed 2 years ago

My experience with Biller Genie has been incredible. I am able to help my clients in so many more ways. They are happy with their credit card processing, but they are extra happy with their receivables!

Pros

Biller Genie has given my clients back the time they need to grow and enjoy their businesses. Instead of having to worry about chasing down accounts receivables on a daily basis, Biller Genie does that for them. Skybank provides the best in rates and service for merchant services, but Biller Genie makes us so much better!

Cons

I honestly can't think of a single thing I do not like about Biller Genie. Biller Genie's integration with Quickbooks is seamless, and I look forward to it integrating with other platforms as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Biller Genie

Reviewed 3 years ago

I woudl highly recommend this product to anyone. Plus the customer service of this product is amazing, fast and reliable.

Pros

Biller is easy to use and inter grated itself very easy with quick boons making our collection of payments so much faster than we imagined. Improving our cash flow. Clients happy to pay and in a timely manner

Cons

I really do not have any negative words to share about this product. From the start it was easy to use and as updates are being added the product keeps getting better and better

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Top notch

Reviewed 8 months ago

Love it.

Pros

I know I should do what I tell my clients to do--pay closer attention to their receivables--but I just don't have time. Invoicing is occasionally slow, especially during crunch time and following up on delinquents is sporadic. Biller Genie automates so much of the process that after just a short time, cash is flowing much (MUCH!) better. The automatic reminders are getting noticed...and getting paid!

Cons

Most things are pretty intuitive but a few features are hidden in places only a programmer would think to look.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent management portal. Very pleased all around with the product and the people behind it!

Reviewed 3 years ago
Pros

Software is cutting edge and they keep making improvements. They are very aggressive in development. Looking forward to the branded portal! I love that we can now direct our customers to the portal to pay online, and we don't have to see or store their information. Keeps everyone's information a lot safer. Office staff also very supportive and helpful.

Cons

At this point we have not had any negative experiences, and we're not expecting to either. I have no cons about this product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing!!

Reviewed 3 years ago
Pros

Everything! Ease of use, customer service, the interface is top notch!

Cons

NOTHING! Everything about BillerGenie has been amazing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A must-have for small business IT MSP's

Reviewed 2 years ago
Pros

This enhanced billing system literally took my Accounts Receivables from 90+ days late and unpaid to current in 48 HOURS!!! I cannot recommend it higher. Almost all of my clients are now on AUTO-PAY. No more billing issues :)

Cons

None found as of yet. All runs smoothly to date.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Biller Genie is simple, super-efficient, highly recommend it.

Reviewed 2 years ago

The software and support have been super reliable and I have nothing but great things to say about Biller Genie. I highly recommend it to any company who's looking to streamline payment processes.

Pros

This software is simple, easy-to-use and saves us so much time and expense collecting payments. The whole process is seamless and I'm able to integrate right into my Quickbooks. Love it!

Cons

There is really nothing that I can think of that I don't like about Biller Genie.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use, streamlined, and efficient!

Reviewed 2 years ago
Pros

Automated invoices and reminders have helped me save time and get paid faster and more consistently. I'm a big fan of the custom branded portal, which gives my business a highly professional look.

Cons

I honestly can't think of any. Biller Genie has streamlined my receivables process more than I could've imagined.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

At first I was reluctant, but once I signed up I was impressed. This is the future!

Reviewed 3 years ago
Pros

Ease of Use.....money savings....support to get up and running and the ongoing support.....the interrogation features and overall product and how it allows me to systematize my business.

Cons

That I didn't find the solution sooner in the market. Really though, I am impressed with this system and I don't have anything to say that i would be least impressed by. The overall engineering of this platform is brilliant.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Biller Genie gets you paid a lot faster!

Reviewed 3 years ago
Pros

Five minutes of set-up and boom we were already getting paid faster. The customized reminders have cut down on the time my business manager was spending chasing clients and has let her focus more on client satisfaction. Plus, who doesn't love better cash flow?

Cons

Not much. It does exactly what I'd like it to do and syncs perfectly with my accounting software. I haven't had any problems.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Not just Merchant Service!

Reviewed 2 years ago

Takes the place of paying someone to send reminders to my late paying customers. Syncs directly with QBO invoices. This APP is awesome!

Pros

Great pricing. Takes the place of paying someone to send reminders to my late paying customers.

Cons

I haven't found anything yet. It doesn't create the deposit in QBO, but Intuit won't allow it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Not a good fit for the very small business

Reviewed a year ago

I was looking for something that integrates with QuickBooks Online to super power my accounts receivable with features that QBO doesn't offer such as a payment portal. While the app has a lot of potential and looks very good. The minimum processing fee per month excludes businesses like me that do not consistently invoice enough to meet the minimum.

Pros

It offers a lot of features, the visual interface isn't the prettiest but it's easy to understand. Good integration with QuickBooks Online and easy to use.

Cons

Room for improvement on billing features. While they say there is no monthly fee, they charge a minimum $25 in processing fees per month so if you don't consistently collect a high volume of payments , this isn't the right choice for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

review

Reviewed 3 years ago

We do not want a long payment process at our front desk area. This solutions makes paying quick and easy for both customers and our staff.

Pros

Ease of use. Quick access to important data. Excellent customer support and training.

Cons

Would love to have a chip card reader.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Credit Card Processing

Reviewed 3 years ago

So far, so good. I've only started using it this week.

Pros

Ease of use, navigation and features. Easy to set up and supports multiple cards/person. Swiping captures all card info.

Cons

Not integrated with my office mgmt software yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple Great Tool

Reviewed 2 years ago
Pros

- auto reminders - simple payment setup - easy to use

Cons

- unable to create invoices on biller genie to send to quickbooks

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing Merchant Services!

Reviewed 3 years ago
Pros

Ease of use, super fast customer service

Cons

Nothing. Everything we have needed to do has been an option :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for automating accounts receivable

Reviewed 2 years ago

As a small business owner, using Biller Genie has allowed me to automate the accounts receivable process. No more pulling A/R reports to see which client is late, Biller Genie sends reminder emails on the schedule that I have set up.

Pros

The best Biller Genie features are the intergrations with QuickBooks, the automated billing reminders, and the low cost merchant processing fees.

Cons

The connection with QuickBooks will occasionally drop and you have to reconnect, but it only takes a minute to do so.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

So easy to use! A few clicks and I was instantly making money. Love This!

Reviewed 3 years ago

Simple interface to collect payment from monthly clients.

Pros

It simplifies the invoicing process and provides all the automation I will need. Covers all the essentials of billing invoicing. Makes my business so much easier to run and keeps everything on a schedule.

Cons

Looking forward to a Biller Genie smart phone app. It'll be even easier to use once the client portal allows saving cc information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

very easy to set up and send out an invoice.

Reviewed 3 years ago
Pros

being able to quickly send a invoice and take payment with a credit card. The program was easy to set up and load via phone or computer.

Cons

Like to have Integration to pos or erp software in the future . The quickbooks intgration is good but having all reports in one place is nice

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Really nice Interface and Functionality for Invoicing

Reviewed 2 years ago

Generally feel like this has simplified invoicing for the team. Less to worry about.

Pros

This user interface for this software is pretty fantastic. Just looks clean and doesn't leave anything out. But the functionality for automating invoices is the best part. Just really takes accounting to the next level.

Cons

The software takes a bit of time to learn and implement if you were using a different solution. That can add man hours that you don't anticipate.

Select your country

10+ YEARS RECOMMENDING SOFTWARE

Ā© 2010-2021 GetApp. All Rights Reserved.
GetAppĀ® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.