BlackLine Reviews

Due to the cloud technology it is available from anywhere. It could be really useful if you should manage GL reconciliation for many entities with different ERPs (it was our case) Easy to use interfaces, very good support. Can support the internal or external audit procedure and can reduce its cost. Auto-certification is sophisticated with several customization possibilities.

The implementation was a bit longer than expected (it was also because of our internal resources). With our current setup line level info cannot be loaded, so Excel sheets - as attachments - are remained after go live.

I LOVE this software. As an accountant, there is no better tool at month end to get your accounts reconciled. Account Reconciliation becomes a breeze, and It makes those dreaded audits not so horrible. Everything is neatly tucked into a software, where the auditors can be set free (in their own approved audit login of course). From Account reconciliation, to matching, and bank reconciliation...I loved this software the more I used it. I even tried to find an open position to work for them!

When you get started, its like anything, you learn how it all works. In the beginning the only con for me was the level of help (this was back when this software started). But now there are so many online tools to help you with any questions you may have. And their customer service is great and helpful. Super easy to submit a ticket for an issue, and response time was great.

It was nice to be able to see all of monthly recons in one spot.

Sometimes its difficult to assign tasks at what not. At least I've had those issues.

It doesn't quite fit my work process. I am someone who can work with a more customizable and flexible product. Its functionality didn't appeal to me, but its customer support won my heart.

Integration is poor. And the billing process was not very professional.

Blackline has an easy to use interface. We also have the possibility to have different transaction data with very useful features

I haven't found any drawbacks since I started using it

It is a web-based application for performing account balances reconciliation which can be easily integrated with other financial software such as SAP.

The software is limited to reconciliations and intercompany transactions wherein the vast majority of software are investing on in-memory capacity and cloud for more flexible transactions.

We used Backline for two and half years and mainly for weekly and monthly task management. The user-friendly dashboard came in handy in helping us with our accounting tasks.

BlackLine misses out on so many features, the "to-do list" needed improvements and compared to other software in the Accounting field, BlackLine has few features.

It seems like a great idea on paper, but I wasn't impressed once I dove in. I think it would be a great software if they fixed the frequency of updates and the overall ease of use.

Blackline is connected to our main accounting software, but there's a serious lag. Imagine you are reconciling an account in Blackline and notice you are missing an entry. You post the entry in your main software then go back to Blackline to reconcile. It doesn't update immediately - It doesn't update for an entire day, sometimes more. When deadlines are looming, a lag of that magnitude is serious.

I like how easy it is to see unidentified balances for each account from the main page, giving you a screenshot of where to spend your time. I used it mostly for insurance amortizations, and the schedules make it easy to do once entered, and the balances closes on the day indicated.

Not a big deal but small functional things such as having to save a schedule and then clicking cancel in order to exit out. It's not intuitive to click on cancel if you want to exit after making a change.

At a glance, all the gl account balance is there. You can also upload the report from SAP into blackline so that reconciliation can be done easier. And the approval can just easily approve the ledger at least me go. Allows you to store excel sheet inside so that approval can review it easily.

It might get be better if the blackline team is able to get back shortly after we upload the ledger balance maybe within an hour or so. This will surely reduce the time we need to take to complete the reconciliation within the timeframe.

It provides visibility and consistency to balance sheet recs. Fairly easy to use. Several different templates available pre-built.

Some of the different screens have the Save button in different places which can be a bit frustrating.

It allows for uploadable data and syncs with our bank and Intacct.

This is the clunkiest software I've ever used. It's not really intuitive and seems like it's dated back from the 90s. It does the job, but I feel like they should really focus on their user interface.

The audit trail functionality that is system certified and option to allow auditors to review closing activities like monthly bank reconciliation, monthly payroll registers, monthly meeting minutes, etc.

The useful interface's design isn't as fluid as one would like but you get use to it after a using it as your day to day work.

Great place to centralize reconciliations and journalling etc as opposed to spreadsheets and google docs

Connectivity with ERP, in our case Netsuite, is a lot more complicated than how it is sold with a loyt of additional development and expense required

I use this in monthly accounts reconciliations. Great tool for store data and for making the summary of balances in accounts.

There is too many fields to fill, many not needed options. When users have many accounts assigned Blackline is realy slowly.

I recently starting using Blackline. I am set up to be using it as an administrator. I am learning more about the program, and so far, it has been a good experience. There are lots of functionality to help with things like Journal Entries, and reconciliations and lots of automation processes.

Nothing bad to say about Blackline so far. With that being said, I am pretty new to the program and still getting adapted to it.

Great way to organize monthly reconciliations

There is a learning curve, like everything.

Great product overall with a lot of features and available room for customization. Offers great workflow management on top of the automation features.

No cons to mention. Not sure how many other products are out there that offer the same type of financial solution that Blackline offers, but Blackline is a solid product.