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Papaya Global Logo
Papaya Global

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Payroll Powers the World. We Power Payroll.

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Papaya Global Pricing, Features, Reviews and Alternatives

Papaya Global product overview

Price starts from

30

/user

Per month

What is Papaya Global?

Papaya Global is a SaaS fintech company providing global payroll technology and the only one with an embedded payments platform designed for the workforce needs of global enterprises.

Key benefits of using Papaya Global

End-to-end technology:
From hiring and onboarding to paying your people around the world. Do it all in one platform.

Connecting the dots:
HR and Finance teams can finally use the same tools with our comprehensive Payroll OS.

Licensed, regulated, reliable:
Just like a global bank, we’re licensed to hold and transfer funds globally, so you can pay out to 160+ countries securely and compliantly.

Insight and foresight:
One source of truth for your entire workforce. Actionable analytics help plan for today and tomorrow.

Integrations:
Create a seamless payroll operation with Papaya’s connectors. Use integrations with NetSuite, Workday, and others, and link HCM to ERP for complete operational unity.

Defend your data:
Our industry-leading security and compliance solutions safeguard the most sensitive data.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Live Online
Videos
Documentation
In Person
Webinars

Papaya Global pricing information

Value for money

4.2

/5

30

Starting from

30

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Papaya Global features

Functionality

4.2

/5

30

Total features

61

12 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Customizable Reports
Employee Database
Employee Management
Real-Time Reporting
Employee Profiles

Functionality contenders

Papaya Global users reviews

Overall Rating

4.4

/5

30

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.57/10
Rating distribution

5

4

3

2

1

20

6

2

1

1

Pros
The customer support team is friendly, quick to respond and communicate progress well particularly during onboarding stages.
The reports are easy to use and save me hours of work compared to our old system.
We know what benefits we can offer to attract the best talent available, and thanks to Papaya’s guidelines, we know the specific needs of workers all over the world.
Cons
It's just really painful when I check invoices since I go over each item, and there is usually a mistake the employer or Papaya made.
My experience can be summed up with two words; "extreme disappointment.
I find many aspects cumbersome. It is often confusing to navigate through the website and many times not all information fits in the screen.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Telecommunications, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Recommended

Reviewed a year ago

I have a very good experience with the platform and specially the implementation and customer success teams. They are very pleasant, professional and great to work with.

Pros

Easy to use, centralize everything into one location, very helpful customer success team

Cons

The platform itself is not very well displayed

MM
AvatarImg

Magnolia M.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Papaya as PEO Partner

Reviewed a year ago

Great portal and team for support. I also love Papaya's Countrypedia. Very useful and insightful!

Pros

Onboarding and payroll features on the portal are very user-friendly. For a client like us that has employees based in several countries, submission of monthly expenses, and payroll adjustment details are easy because the portal is well organized. The customer service managers for EU, Canada, and APAC assigned to us are all very efficient. They would train us first on certain features and along the way, if I have questions e, they would readily help.

Cons

So far I am happy with the services Papaya Global offers to us.

JC
AvatarImg

Julie C.

Nonprofit Organization Management, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Customer Services needs a lot of improvement

Reviewed 8 days ago

Not very good. Initially we used their paying agent in the country we were doing payroll. When there paying option became available- we switched but encountered several issues with an employee not being paid on time and tax authority payments being paid late.

Pros

Nothing. I was very optimistic when I started with Papaya, but after the initial set-up the customer service went down hill fast. We only did the actual payroll for 4 months after which I switch back to my previous vendor

Cons

Their customer service is very poor. Also time zones presented a problem. We are located in the US, doing payroll for employees in Korea and was assigned a customer service representative in Australia.

VB
AvatarImg

Varda B.

Logistics and Supply Chain, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The immense knowledge on Global Payroll is critical .

Reviewed 2 months ago

Great Global payroll tool and A class grade for customer service

Pros

The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally.

Cons

I do not see any dislike with Papaya, the team is doing pretty well in resloving issues very quickly.

HB
AvatarImg

Hadar B.

Computer Software, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Thank you

Reviewed a year ago
Pros

A great company with a very useful and efficient solution, especially for those who employ in a variety of countries. Support many countries. A friendly and easy-to-implement platform.The customer success team is always very nice, available, gets back quickly and tries to help as much as possible with what is needed.

Cons

It would be nice if the mediation between the local 3rd party companies was faster on the one hand, on the other hand since it is mediation it is always more difficult so I'm not sure there are any culprits here

Papaya Global FAQs

Q. What type of pricing plans does Papaya Global offer?

Papaya Global has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription


Q. Who are the typical users of Papaya Global?

Papaya Global has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Papaya Global support?

Papaya Global supports the following languages:
English, French, Spanish


Q. Does Papaya Global support mobile devices?

Papaya Global supports the following devices:
Android, iPad, iPhone


Q. Does Papaya Global offer an API?

No, Papaya Global does not have an API available.


Q. What other apps does Papaya Global integrate with?

Papaya Global integrates with the following applications:
Priority Software, Expensify, NetSuite, SAP SuccessFactors HXM Suite, Namely, SAP Business One, BambooHR, SAP Concur


Q. What level of support does Papaya Global offer?

Papaya Global offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk

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