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ChargeDesk Logo

ChargeDesk

Payment management extension for the most popular apps

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ChargeDesk Pricing, Features, Reviews and Alternatives

ChargeDesk product overview

Price starts from

29

Per month

Per Feature

What is ChargeDesk?

ChargeDesk offers payment management in the form of an extension. This extension works with apps such as Zendesk, Gmail, Google Chrome, Intercom, Desk.com, and Freshdesk, among others. Widely extensible and versatile, ChargeDesk fits into a wide range of workflows, entirely within the most popular Web browsers.

Key benefits of using ChargeDesk

- Manage payments and provide billing support services from within popular third-party applications.

- Resolve payment disputes painlessly with ChargeDesk.

- Implement two-step authentication into payment regiments.

- Quickly set-up an integrated payment solution.

- Audit, track, and print reports.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation

ChargeDesk pricing information

Value for money

5.0

/5

4

Starting from

29

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

ChargeDesk features

Functionality

4.8

/5

4

Total features

16

2 categories

Most valued features by users

API
Billing & Invoicing
Multi-Currency
Accounting
Accounting Integration
Electronic Payments
Recurring/Subscription Billing
Online Invoicing

ChargeDesk users reviews

Overall Rating

5.0

/5

4

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

4

0

0

0

0

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We used the easy Zendesk integration for quick and efficient processing

Reviewed 2 months ago

Excellent! Great product!

Pros

This software gave us every option we needed to bill our customers on recurring payments. We loved the integration options as this gave us the opportunity to work within a single pane of glass.

Cons

I'm not sure I have any real "cons" to speak of. We merged our product into our parent product and already had another service operational with the main software, so we discontinued our cd usage.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product/service. Looking forward to Authorize.net support and have a request

Reviewed 3 years ago

I have not had a real order where I used ChargeDesk. So this still remains to be seen what it is going to be like.

Pros

Love the fact that I can take an order via Intercom.io chat, enter the order manually, and then send the customer a pay request right via chat (or email).

Cons

No ApplePay / Google Pay / Microsoft Pay support yet. Wish you could make that happen. It would be great to just push a payment form messages direct in Intercom and they could click on Apple Pay and finish the payment. Also I am a bit conserned sending them a payment form link that goes to ChargeDesk. I have not tested the PayPal gateway option, but ... customer's seem to get more and more careful....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It's fulfilled my needs and it super easy to use

Reviewed 4 years ago

I was able to charge customers within my customer service software

Pros

Very reliable, insanely easy to use, fast, takes only 2 clicks to use, inside of Freshdesk, integrates with paypal and stripe

Cons

I haven't been able to figure out some of the features, but I'm not a coder by any means. I'm sure with a little guidance, I could figure it out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good link between various help desks and payment processors.

Reviewed 3 years ago

Help customers take payments/deposits through intercom and email.

Pros

1. Simple and powerful 2. Easy integration w/ Intercom 3. Easy integration w/ Stripe 4. Great support who is always prompt and helpful

Cons

1. UI is usable but a bit dated. 2. Setup can be confusing (but support was there to answer all my questions)

ChargeDesk FAQs and common questions

Q. What type of pricing plans does ChargeDesk offer?

ChargeDesk has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of ChargeDesk?

ChargeDesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ChargeDesk support?

ChargeDesk supports the following languages:
English


Q. Does ChargeDesk offer an API?

Yes, ChargeDesk has an API available for use.


Q. What other apps does ChargeDesk integrate with?

ChargeDesk integrates with the following applications:
PayPal, Stripe, Braintree, Zendesk


Q. What level of support does ChargeDesk offer?

ChargeDesk offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat

Common ChargeDesk comparisons

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