eBuyerAssist Platform Reviews - Pros & Cons, Ratings & more

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Procurify

ProcurementExpress.com

Integrated Requisition to Purchase Order to Invoice with multi-level approvals including RFQ bid analysis, RFI, Receiving, Vendor Management and Ratings ++

eBuyerAssist Platform

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Marketing Coordinator

EBuyerAssist is user friendly and straightforward. There will always be room for improvement, but overall I am satisfied with the experience so far.

Director of Procurement

EBuyerAssist is a great product and great value. It has robust and complex eprocurement functionality at a fraction of the cost of the big 3 or 4 leading providers.

Blogger

The customer service is amazing. They are very friendly and when you have a problem that you are needing help to solve, they are always dependable and look forward to helping you solve it.

DIRECTOR OF PURCHASING

It allows us to summarize our purchases for the managers in real time. The analytics are fantastic, and the built in audit trail is wonderful for our auditors.

The software was very easy to install and implement and our IT Director loved the fact that it was cloud based. It has a great budget component that allows us to monitor the budget in real time.

Purchasing Lead II

We like the fact that they are improving the system with constant new features. They appear to be very aware of what the competition is doing and are ensuring the platform has all the latest features.

Purchasing Consultant

Great order approvals process - via email suits us perfectly. Good design, easy to understand.

I have worked with the system for years and the support is good and the functionality improves regularly.

Finance director

The team at Mikrofax were very hands-on and responded to all of our early questions in literally minutes - I have never seen such a high level of customer service before. Great product, great company.

Food & Beverage Manager     

We use it for purchasing control and approval and it has proven to be very handful in both cost management and order tracking and approval.

Vhied Procurement officer

What attracted us to this system was the ease of integration - it seems to be able to integrate with any other 3rd party system which was a real bonus for our requirements.

It is very easy to install on the device you are going to use it on. Also it is cloud based and makes it even better.

Head of Finance and Controlling

With Eyvo software offers are visible to adequate person almost immediately so there is no more waiting or calling to get the approval.

We really liked the fact that they could open their back end database for us to run our own reports and integrate it into our finance system.

CEO 

I would have no hesitation in recommending their product or service.

Procurement Specialist

I would prefer that it doesn't time you out. The cost is a bit high, but I guess you get what you pay for.

Sales Coordinator

It is a bit hard to find cost centers at first.

IT Manager

Ebuyer is kind  of costly from my point of view.

We deployed this system into our bank after reviewing several different eprocurement vendors. We found the Mikrofax eBA system to be the perfect balance of functionality, usability at a fair and affordable price - plus the pre-sales staff were very knowledgeable and knew the correct answers to all our questions - even helping us improve our internal process's.  We had onsite training which helped our more hesitant users. Since deployment we have also deployed some additional modules like RFQ and Vendor Portals - our suppliers now feel fully engaged - we would recommend this product.

Comprehensive product, feature rich works well and was simple to deploy

Overall we couldn't be happier and we will be recommending this product to some of our other clients who are in the market for an Enterprise grade system.

Highly capable, lots of functions, a broad and deep product for Enterprise purchasing

Very easy and intuitive software

Hi Robert thanks for the nice words and giving us a  review.  Regarding your comments, our support team report we have not had any issues logged on your system ; However, if you have any concerns please do refer them to your local sysadmin who can review them and forward them to us for immediate resolution.

We did a thorough search of the market place in 2015 and found only 3 vendors that managed to give us the price performance ratio we were looking for. We settled on the eBA system from Mikrofax because they were highly responsive to our needs  and wowed us with their excellent sales presentation.  Our CFO was sold on the basis of ease of use and the level of tight control the system offered over the buying process.  The system has been running for 6 months without any issue and has delivered  everything it promised - in fact we have added 50 extra users and 4 optional modules since we initially deployed it. The RFQ module alone is saving us a ton of work we used to do manually.  I will be recommending it to other companies that I know.

Great system to grow your purchasing dept with and instill strong buying controls

This is the one I like the best

We had to deploy a new procurement system with very short lead times - I was tasked with finding, testing and recommending a new product - I looked at 5 and the Mikrofax system stood out both to me and my managers.  We liked its ease of deployment,  short training requirements and highly flexible methodology.  We had some very unusual requirements and the team at Mikrofax really nailed it for us.

Reliable, easy to use and very flexible to change

Well thought out design with strong features and been very reliable

This is a giant step in the right direction for our company - using a real enterprise grade platform is giving us a lot of credibility with our vendors and the punchout is a massive time saver

Great for non-techie users - very reliable, powerful and easy to use

I, myself, have found that Eyvo eBuyerAssist is a great product, it has helped me tremendously and is a great asset to me. I recommend Eyvo to others because it is a great product and people should know that. I recommend that even if you do not believe me to try it out yourself. It checks all my boxes, great and dependable.

Amazing product 

We consolidated 4 different systems into this one and have gained a lot more efficiency

Using it for 2yrs great system, very reliable, no issues, would recommend

This software is very user friendly.  It was easy to install and implement.   It's a huge asset!

Thank you for your review - all your comments have been noted.   We wanted to let you know that we do integrate with all financial systems and we would be happy to discuss this with you further plus we would be happy to address/resolve the other points you mentioned. Please do send us an email to kick this process off.  Thanks again !  Eyvo Support.

I was tasked with reviewing 5 different eProcurement products - what impressed me about this product was their sales team was very knowledgeable about every aspect from usage to integration to  deployment ; They responded to our numerous pre-sales questions within minutes allowing the project to move at a fast pace. We finally selected them for their innovation, and continuous development process - we have had the system for 4 months and have already seen new and interesting functionality provided to us at no extra cost like a full invoice approvals suite.  Our staff like it find it much easier to use than our previous system - plus their 24/7/365 user support is not a myth - they answer the phone at 3am !  Cant beat that.

Outstanding Product and Service

We were asked to give our review of our use of the Mikrofax eProcurement product.  Before opting for this solution, we did an extensive market survey and contacted several of their competitors.    Our analysis team found Mikrofax to be the most competitive in terms of price vs functionality.   Since we have been using the product over the past 18 months - we have absolute metrics that show the cost of our order raising has been reduced by about 40% in terms of time saved and the timely management information provided to the accounts department has been invaluable - plus our vendors seem to love it as well as they can interact with us via the vendor portal. Our buyers love the punchout facility. 

Excellent product and price/performance

We are not the most technical savvy people and we found the eBA people to be very patient with us as we got to grips with the system - in the end we have had a good experience with them - the system does what its supposed to do and has certainly provided the paperwork and admin support needed to track purchases.   System proved to be very reliable.

Good system - patient staff

T went to market to source a new purchasing system and sat through a  lot of demos and the Mikrofax system stood as being the one with the most features for the money - so I recommended that and the users seem very happy wth it - it's proven to be 100% reliable and the team at Mikrofax are competent and highly responsive.

Users and managers are very happy

Product is highly scalable and intuitively easy to use with limited induction training required for any new user. 
After sales back up and support is provided with minimal fuss and bother with almost zero downtime or lost productivity. 
After nearly 16 years of use, time speaks louder than words on Mikrofax, its people and its product.


Mikrofax procurement 

We have had a good experience with both the company that provides the solution and the solution itself.  Any time we have had a question regarding how to do something the support team have responded within minutes it has really been quite exemplary quality of the support and something that has left an overriding impression across all of us.    We didn't believe the online reviews so we spoke to some of their clients and their existing customers confirmed what the review seemed to say and now having been a client for over a year we can also confirm this is true.

Very useful system - fast and easy to learn

We had two divisions in our organisation each doing slightly different things but the end goal is the same so we decided to amalgamate these two separate processes into one by using a good tool that could bend for each division but yet still have one system.

Top shelf customer service very helpful in pre-sales and onboarding process great system & service

Before we got this system in place will be using a combination of spreadsheets and Post-it notes and random bits of paper we also had a big problem with Maverick purchasing where unapproved POs were made with no oversight and no control. The Eyvo system has solved all that and given us a lot of added benefits that we did not perceive at the time.

Well-designed easy-to-use

We have had a positive experience with the package and the team at Eyvo 

Product has been in use for 18 months - no issues so far

Eyvo software is very user friendly and simple to learn and use. 

Great software

We thought we had simple requirements but none of the more basic eprocurement systems listed here could meet what we needed - when we found the Mikrofax system we found a perfect match of function and fit at the price we had a budget for.  We are very happy with out choice,

High functionality and very flexible

This seemed to be the best of the bunch. Excellent requisitioning module and approvals support complex chains with multiple different levels - the vendors love the portal they can login to to do their RFQ and the vendor onboarding has never been easier.  Our line managers love it as they can do their approvals on their mobile devices with ease.

Best procurement system we found

eBuyerAssist is user friendly and straightforward. There will always be room for improvement, but overall I am satisfied with the experience so far.

eBuyerAssist Platform Reviews (2025)

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