EBuyerAssist is a great product and great value. It has robust and complex eprocurement functionality at a fraction of the cost of the big 3 or 4 leading providers.
The customer service is amazing. They are very friendly and when you have a problem that you are needing help to solve, they are always dependable and look forward to helping you solve it.
It allows us to summarize our purchases for the managers in real time. The analytics are fantastic, and the built in audit trail is wonderful for our auditors.
I would have no hesitation in recommending their product or service.
I would prefer that it doesn't time you out. The cost is a bit high, but I guess you get what you pay for.