Chrome River EXPENSE Pricing, Features, Reviews & Comparison of Alternatives

Chrome River EXPENSE

Let Business Flow

4.41/5 (126 reviews)

Chrome River EXPENSE overview

What is Chrome River EXPENSE?

Chrome River EXPENSE is an elegant and sophisticated application that automates and simplifies the submission, approval and reimbursement of an employee's travel and expense spend. Our intuitive interface works effortlessly and provides full functionality on any device, anywhere at any time.

Chrome River EXPENSE integrates all of an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Thanks to our responsive design app, employees can enter expenses quickly, easily and on any mobile device, and receive their reimbursements fast.

Accounts payable teams benefit from Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is endlessly configurable to fit the way any business works.
www.chromeriver.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 4 other markets, Germany, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Dutch and 12 other languages, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian
Chrome River EXPENSE screenshotChrome River EXPENSE: The latest, most modern expense management softwareChrome River EXPENSE screenshotChrome River EXPENSE screenshotChrome River EXPENSE screenshotChrome River EXPENSE screenshot

Chrome River EXPENSE reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.3
  4.2
Craig Neukirch

Chrome River Expense - Expense reports made easy

Used daily for 2+ years
Reviewed 2019-03-21
Review Source: Capterra

Chrome River has been a great company to work with. They are always open to hear about features that would make our lives easier and try to accommodate when possible. We have since started using their Invoice capture service to help automate AP even more and the results have been fantastic.

Pros
This software lets our users attach receipts hands free by either emailing receipts or using the Chrome River SNAP app. This allows delegates to go in and create expense reports for our users who would rather have their assistant perform this practice. The software is also usable on any computer, smart phone or tablet allowing users to work from anywhere they have an internet connection. Chrome River is also integrated with our Corporate credit card (US Bank) so transactions come through showing our users exactly which items need to be submitted. The product also integrates with Uber, Lyft, and Spot Hero so those receipts are automatically sent to Chrome River.

Cons
We have not had any major issues with the software. The OCR function for reading receipts does not always work as well as you would like but this only makes users select a different expense type than is suggested.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Todd Tedrow

Chrome River Expense Review

Used weekly for 2+ years
Reviewed 2020-04-06
Review Source: Capterra

Overall experience has been very positive as all employees are now using it and we are saving time and money. We can rely on the system to help us with the process and the automation helps us manage the process.

Pros
The system creates a workflow that saves us time and money. It enforces our expense policy so the administrators don't always have to be the bad guy. It also integrates with other systems such as our HR system (employee feeds), our corporate credit cards and out Concur travel system.

Cons
The admin features can be a bit tricky to use. Features aren't always in the most intuitive place. The CR team is working on changing everything around. Once things are found/explained, it is a nice system to use. The help desk can also be slow to respond. Most times i want to be able to pick up the phone and call someone rather than dial 1-800 help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Anonymous

Great way to bring our University into the 21st century and strive for paperless expense management.

Used daily for 1-2 years
Reviewed 2018-05-10
Review Source: Capterra

Auotmation

Pros
The routing rules, compliance rules and the ease of being able to track items quickly. Enabling the user to have more flexibility in timing and to not spend the majority on their time on "paper-work" shuffling. Creating an "all-in-one" place for reporting and multiple functions that can reduce headaches from both the fund manager, auditor, payables' team and the users.

Cons
The platform becoming not a fully functional system and the fix for the problem taking months to correct when all of the programming and configuration was completely in tact prior to any "upgrade" globally.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Michael Hill

Chrome River Expense - Easy to Use

Used daily for 2+ years
Reviewed 2020-02-25
Review Source: Capterra

Monthly expense reimbursement and categorization used to be an extremely time consuming task. With CR Expense, it is now very efficient and streamlined. Our overall monthly close process has been sped up by at least 15%, simply because of CR Expense.

Pros
It is extremely easy to use. Our entire organization now uses it on a daily basis. It has completely streamlined our expense processes.

Cons
Implementation took a while, but we did eventually get it customized perfectly for our organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Mark Burt

Excellent Solution for Expense Report Automation

Used daily for 1-2 years
Reviewed 2020-05-20
Review Source: Capterra

Chrome River has been such a valuable tool for our Firm, especially with the challenges raised by COVID-19. Our ability to work with EXPENSE remotely was unaffected.

Pros
The OCR capability is fantastic...expenses can be captured from anywhere using any device and interpreted as accurately (in many case more so) than our users! Really saves time and enforces compliance.

Cons
We really don't have anything not to like...it just works!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Chrome River EXPENSE pricing

Pricing options
Subscription
View Pricing Plans

Chrome River offers a range of pricing models based on estimated usage.

Chrome River EXPENSE features

API
Accounting Integration
Audit Trail
Automatic Notifications
Electronic Payments
Expense Tracking
Invoice Management
Invoice Processing
Multi-Currency
Real Time Reporting
Reporting & Statistics
Third Party Integration

Accounting Management (168 other apps)
Activity Dashboard (204 other apps)
Billing & Invoicing (173 other apps)
Compliance Management (172 other apps)
Customizable Reporting (157 other apps)
Data Import/Export (164 other apps)
Real Time Data (141 other apps)
Workflow Management (139 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Chrome River EXPENSE

Key features of Chrome River EXPENSE

  • Automated approval routing
  • Automated policy enforcement
  • Bank / Credit card integration
  • Complex approval workflow
  • Configurable business rules
  • Configurable user interface
  • Currency conversion
  • Duplicate receipt checking
  • ERP / Financial system integration
  • Email and mobile approval
  • Expense report automation
  • Feature parity across devices / screens
  • In-application training and in-line help
  • International tax and VAT support
  • Mileage tracking
  • Optical character recognition - embedded
  • Per diem wizard
  • Project accounting
  • Receipt capture
  • Split allocation coding
  • Statement reconciliation
  • TMC / Travel booking integration
View All Features

Benefits

Chrome River EXPENSE enables organisations to reduce manual processing and handling of expense claims.
Chrome River EXPENSE enables organisations to gain deep visibility into employee expenses.
Chrome River EXPENSE can lower expense processing costs through streamlined process efficiency.
Chrome River EXPENSE empowers companies to capture cost savings due to increased expense policy
compliance.
Chrome River EXPENSE helps increase accuracy of expense reporting with integrated travel agent and credit card charges.