Expensify Pricing Plan & Cost Guide

Expensify

Automated expense management

4.44/5 (784 reviews)

Expensify Pricing

Starting from: $4.99/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

For pricing details, visit: https://use.expensify.com/pricing

Individuals can use Expensify for free with up to 5 SmartScans per month.

There are also four paid options that include additional features such as unlimited SmartScans and direct integrations with accounting software.

1. Track plan for individuals and sole proprietors who want mileage and receipt tracking for tax returns, or personal expenses.
2. Submit plan for employees and small business owners who want to send receipts to managers or accountants – without the manual work.
3. Collect plan for anyone who needs automated receipt collection or reimbursement that simplifies accounting and bookkeeping.
4. Control plan for companies that need expense reporting, card management, approvals, and reimbursements.

Streamline your expense management workflow with a free trial!

Competitors Pricing

VersaPay ARC

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Savology

Starting from: 3.00/month
Pricing model: Free, Subscription

Longview Tax

Pricing model: Subscription

Dynamics Billing

Starting from: 2000.00/month
Pricing model: Subscription

Chargeback

Starting from: 8000.00/year
Pricing model: Subscription

Expensify Pricing Reviews

Pros
  • I love the ease of manually creating receipts and adding them to Monthly reports. The organization options are great for when it's time to file taxes.Verified ReviewerRead the full review
  • As a user, expensing is super easy with Expensify, added on the phone app you can upload receipts and send for approval all from the comfort of wherever you are at the moment.Verified ReviewerRead the full review
  • Love the ease of use and intuitive nature of the software. Their Help and customer support functions are simply the best.Verified ReviewerRead the full review
Cons
  • The upside is that you can edit data if necessary, so it's really only a problem in rare instances. Other than that, I really don't have any criticism for Expensify.Ben B.Read the full review
  • I had a technical error, maybe it was my mistake, because it didnt happen to any of my other collegues where the expense trip report closed automatically.Shoaib S.Read the full review
  • To be honest I have yet to find anything wrong with Expensify or any issues. Time will tell if the notifications can become bothersome or an annoying issue but we shall see.Verified ReviewerRead the full review
93%
recommended this to a friend or a colleague

25 reviewers had the following to say about Expensify's pricing:

JOHN LOZINSKI

WE stopped using it last month

Used daily for 1-2 years
Reviewed 2020-10-25
Review Source: Capterra

We went with a better company for not much more money. Make your own deal I will not advertise competitors. I switched from this product last month but still get emails.

Pros
Cheap Price was reasonable quality was average with some glitches. You get what you pay for. We now have better.

Cons
Missing lots of useful developments in modern day software for tracking billing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Joe Crandall

Long time user

Used weekly for 2+ years
Reviewed 2020-11-11
Review Source: Capterra

Overall, I would steer clear of this platform now there are better, cheaper alternatives. They do not hold up their end of the agreement and also have an archaic pricing model.

Pros
Up until they violated the terms and conditions, the platform was useful and filled our need to reduce/eliminate excel sheets for expense tracking

Cons
There are four things about this software that any potential purchaser should know: 1. Privacy doesn't matter to them. They violate their own privacy policy by sending out non-product related information to their customer base. This violates the agreement that they make you sign. 2. It is expensive. Unless you use the credit card, they charge you a lot. They also sent credit card applications to my entire company without my knowledge. 3. No useful customer service. Their customer service is almost non-existent. You cannot call them. You cannot email them. You are forced to use their concierge function that is essentially useless. 4. It takes 3 -5 days to receive reimbursements after approval.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Isaac Kaijankoski

Great Expense Report Software for Small Enterprise

Used daily for 2+ years
Reviewed 2017-02-01
Review Source: Capterra

I used this software extensively in a previous position, both as administrator and user. For a small organization, this is an excellent expense reporting software product which will easily allow you to go 100% paperless. All receipts are uploaded digitally and you can take photos of receipts on your phone and upload them onto the app (which is a great app). Once submitted, the routing is very nice and you can track the progress and make modifications if it is kicked back to you. The implementation was very smooth and we were able to incorporate everything we needed, including our chart of accounts, into this product. All of our employees loved it and it is especially useful for organizations who either have a lot of people traveling or who have employees in geographically dispersed locations. We had employees living in very remote parts of the world and they were able to capture all of their expenses and submit reports from anywhere as long as they had an internet connection. The product integrates very well with all of the major credit cards so no issue there. I don't think this product will integrate with your accounting package but I don't think you would expect that from a product of this nature or price range. Expensify is hosted on the cloud so no worries about installation and the implementation process went very smoothly for us. Their customer service wasn't spectacular but this product type and cost is such that someone in house should be able to manage everything and you wouldn't likely need to contact them for anything. The product is priced on a PUPM basis and the rate is very reasonable. I highly recommend this product to any company that doesn't already have an expense reporting feature as part of some larger ERM product. You will not be disappointed!!

Pros
Ease of use and implementation, low monthly cost which can be scaled as you add or remove users, completely paperless system and ability to take photos on your phone and upload them to the app, and ease of routing and tracking.

Cons
You will not get a lot of customer support and it doesn't integrate well into other applications. I don't think you would expect this of a product at this price though.

Response from Expensify


Thank you for the thorough review, Isaac! Apologies to hear our support is not as fast as you'd like, this is something we're heavily investing our resources on and you should see faster response times soon!

In terms of integration, please let us know at help@expensify.com if you're looking for something in particular. For a full list of our current integrations (including QBO, QBD, Xero, etc), check out https://use.expensify.com/all-integrations/.

Have a great day, and thank you again for leaving us a kind review! We're so glad we're making expenses easier for you and your team!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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David Blevins

Affordable and Convenient , yet I plan to leave expensify

Used daily for 2+ years
Reviewed 2020-08-20
Review Source: GetApp

it is worth trying. but unlike even a year ago the competition is finally offering similar features for similar pricing.

Pros
due to popularity it is easily assesable and offered many ways to upload an expense. I like how unlike most app/software companies gets it as they make if affordable and capture the biggest marketshare.any companies think their software is be get tham it is and is cost prohibitive or have user minimums which usually are not applicable for small business. I love how they are one of the few to offer personal credit card integration feeds. Believe it or not most do not and actually expect us to upload statements

Cons
buggy at times, doesn't transition from mobile to desktop or we based version. mobile app.has far less ability. mostly if fails at the main purpose, saving me time. every months nearly every expense is duplicated, failing to match itself to the credit transactionnand this takes forever to fix. It only sycs properly to the credit transaction if the receipt photo is taken from then app. if you try to upload screenshots? email you invoiced and use the ios "Sent too function" it duplicates the transaction..tech support actually told me to wait for the bank before uploading the receipt. This eliminated the entire point of the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Stephane Gilbert

Perfect for a freelancer

Used weekly for less than 6 months
Reviewed 2018-09-12
Review Source: Capterra

Pros
It almost makes the expense tracking an enjoyable process! It's just so easy to use and cheap.

Cons
There's a bit of a learning curve, but once you get use to it, it's a charm.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Mike Fransz

Homerun expense system

Reviewed 2016-11-09
Review Source: Capterra

Expensify is a homerun all the way around! Very easy to use across multiple platforms. Easily set financial rules and requirements, track expenses and have them routed to the appropriate manager for approvals and payment. Photos, reciepts, mileage and comments are carefully logged into forms that adhere to the report standards of and guidelines outlined by the government. Seemlessly hooks into backend ERP systems for clear review and payment tracking. All at a very low cost of ownership with a high support rate.

Pros
Great value

Cons
Smart scan AP is not always 100%

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

So close yet major problens

Used monthly for 2+ years
Reviewed 2018-06-14
Review Source: GetApp

Pros
It’s cheap, and it connects easily to QBO and NetSuite. But there are far more cons to pros for sure.

Cons
It’s amazing that this is one of the most widely used expense management apps given the lack of support. The only way to get in touch with someone is by email. Even their “chat” support takes a few hours for a response. This alone may be the death bail of the company. Add on top of that the fact that it takes 5 business days for my staff to receive their money if their expenses are overpriced and it’s a disaster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

A simpler user interface for expense management

Used monthly for 1-2 years
Reviewed 2020-07-09
Review Source: Capterra

Overall, I highly recommend this as a good platform which is easy to use for the end user and one that incentivizes cost saving business travel practices. Much better than other expense systems I've used.

Pros
The app really makes it easy to track my receipts on business trips and enter them in as I go. I also really like the feature my company enabled where if you select cheaper hotel options you can get amazon gift cards. It's a nice incentive to encourage cost savings for the company and really nice for employees if you aren't too particular about your lodgings.

Cons
I've run into issues with the site timing out occasionally and it was not my internet connection. On one particular occasion it took about 30 minutes to book a trip when I already knew which flight and hotel I wanted. Just a lot of waiting for pages to progress. That has happened a couple of times but not always.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Receipt Scanning Made Easy

Used monthly for 2+ years
Reviewed 2019-08-10
Review Source: Capterra

Pros
I love that it can make reconciling credit card statements with receipts so much easier

Cons
Flat-Rate pricing (rather than per-user pricing) could be nice

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Renaud Maloberti

Simple and cheap

Used weekly for 6-12 months
Reviewed 2020-10-07
Review Source: Capterra

Over good experience but we switch to a more comprehensivesolution as the company grew

Pros
Very simple to use, very easy deployment and training, very low cost of acquisition and use, easy to add users

Cons
Very simplistic, lack of more comprehensive features, not very robust, very little customer support, not great with foreign exchange

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Pete Bogulaski

Expensify Review

Used monthly for less than 6 months
Reviewed 2019-11-05
Review Source: Capterra

Pros
Expensify was quick to pick up and leverage for expense services. It's a great tool to use when you are tight on your budget and need a quick and not so expensive service to use for expenses.

Cons
I found other software like SAP Concur (higher tier / more expensive) or Divvy (comparable in price and service) better expense tracking software. Divvy was much easier to use and had a lot of great functionality that I feel Expnesify was lacking.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Ezra Meir

A very good and stable reimbursement solution - but recently became super pricey

Used weekly for 2+ years
Reviewed 2020-08-05
Review Source: Capterra

A very good tool but too expensive. There are a lot of features and native integrations which is great.

Pros
Easy to set up, a very good customer support, working globally, direct to account payment really works in the US, employees love it

Cons
No account manager or a CSM to support you in the implementation, No assistance with best practices and others and it's a full self-service solution. They recently updated that they are going to double (!) the price and they are keep advertising to the employees about their new Credit Card which isn't cool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Chris Sanger

Product has flaws, no phone support when you need it, even if you're paying $100s a month.

Used weekly for less than 6 months
Reviewed 2017-05-09
Review Source: Capterra

Pros
I went with expensify for the price and because I thought the UI was polished. It looks good but has flaws... really it was price.

Cons
Not having support for a business product is a joke. Especially when the product has bugs and known issues. I connected my domain to my personal account, giving access to those accounts to the business. There is no way to undo this within the app. I was chatting with one of their support reps and he set him self to away after giving me a canned and incorrect response! Absolutely unacceptable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Vinayak Shinde

Money management done right

Used weekly for 1-2 years
Reviewed 2020-02-24
Review Source: Capterra

Helps me during my business trips when I am always on the go and need to log down my expenses.

Pros
Very easy to just click picture of your receipt and log the expense. Helps me keep track of my spending avtivity.

Cons
The price point could be improve. This industry is gaining competition and hence price sensitivity is more.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Sharon Means, CPA

App is amazing!

Reviewed 2015-10-05
Review Source: GetApp

We have been using Expensify at our firm for over 5 years. We highly recommend it to all our clients, especially for the mobile app! You can take a picture of your receipt right on your phone from the app, and using smart scan, it will even put all the information in right from the receipt (name, amount etc). Then you can code everything and make a report and submit For clients who have trouble with receipts, this couldn't get any easier. We also like that you can have multiple levels or approvals, download credit card transactions right into the program, reimburse employees , and it all syncs to QBO. Can't recommend it enough, it makes expense reporting a breeze.

Pros
Mobile App, approval levels, customer service, price, easy of use

Cons
Can take a little but to get it set up, but once it is, you are off and running!

Rating breakdown

Value for money
Ease of use
Customer support

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Anonymous

Awesome Expense Tool

Used monthly for 6-12 months
Reviewed 2018-09-25
Review Source: Capterra

Using it for expenses and it's got an awesome pricing model.

Pros
This is the easiest and smoothest expense tool I've used. It's quick and easy and has an amazing app!

Cons
Haven't found any real cons yet. I like it's ease of use .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

I use it only to control my expenses and it is very good

Used daily for less than 6 months
Reviewed 2018-06-06
Review Source: Capterra

Pros
The thing that I most like about Expensify is that we can scan the receipts and store all of them, even using the free plan.

Cons
The thing that I like least is the price to upgrade the plan. I would like to use it in my family business but it's expensive because it is charged per user.

Rating breakdown

Value for money
Ease of use
Features

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Gene Schulfer

Expensify for expenses

Used monthly for 6-12 months
Reviewed 2020-02-11
Review Source: Capterra

I am managing our expenses and tax reporting with Expensify.

Pros
Good value for the cost. It is pretty easy to work with and is relatively customizable. There are several, easy ways to submit expenses.

Cons
There is a little bit of a learning curve, but it's not too bad. It is pretty heavily focused on expense reporting for employees, which takes a little adjustment for my needs.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Expensify overcharges for their "Corporate" platform and becomes useless once your bank feed breaks.

Used daily for 6-12 months
Reviewed 2018-01-31
Review Source: Capterra

Was ok and saved time, before it broke.

Pros
Ease of launch, mobile app works decently well. Onboarding support was decent, but sadly short-lived. They still offer monthly pricing. If you're tempted to try their Corporate or higher plan, DO NOT sign on to their annual pricing plan, see below for why.

Cons
Google "expensify known issues". Review the list of the corporate cards that they don't support. Be aware that they are not disclosing the many other corporate cards that their platform doesn't support. If you're lucky enough to use one of the corporate cards that they are currently supporting, be aware that their connection to your bank feed can break at any time. Generally, this will happen after your promotional period has ended and after your onboarding support contact has moved on. Once the bank feed breaks you're left with only chat support, which will take an average of 12 hours or more to respond to you. When chat support responds, it's clear that they are pasting from support scripts that have no relevance to your situation. Most responses will assume you're on a Team plan, and initially offer troubleshooting steps aimed at those clients. You'll have to explain that you're a Corporate client. Once you explain this, you'll wait another 12 hours for a response from someone who hasn't read the prior communication chain and you'll have to explain yourself again. this sort of back-and-forth goes on for some time. Eventually you'll get them to admit that the only work-around for a broken corporate card bank feed is a manual CSV import through each individual's account. Don't expect any meaningful response or acknowledgement if you bother to question the fees you're paying for broken corporate access. They will not listen and will not offer any discount or refund.

Response from Expensify


Hi there, thank you for leaving your feedback! I apologize for the issues you've run into but definitely want to clarify a few things:

Re: corporate card connections. Bank connections may break for any variety of reasons, including (but is not limited to) bank maintenance, connection issues, changes in usernames/passwords, and more. Unfortunately most of these are out of our hands, but we do keep an updated list of known issues here: https://docs.expensify.com/setup-for-submitters/advanced-configuration-for-submitters/bank-import-faqs-and-known-issues.

Re help responses. We definitely don't want to have you waiting 12 hours for a response and it doesn't help that there are a lot more help requests coming in at the end/beginning of a month around billing time. I've let the team know of your concerns and will continue to improve on our response times, especially during busy periods.

Thanks for bringing these issues to our attention!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Davidq Hall

The best solution I have found for the retaining and coding of receipts!

Used daily for 2+ years
Reviewed 2017-11-14
Review Source: Capterra

Pros
This is the best software/app I have used to date to manage employee expenses. As an accountant, there is a constant struggle to get employees to retain and code their receipts; Expensify makes it easy for both! The receipt matching and scanning functionality has really impressed me as well. Take a picture of your receipt, and, most of the time, it will auto-match to the corresponding transaction. Another great feature is that Expensify will generate audit-able receipts for certain small transactions.

Cons
Expensify's per user pricing can be a large deterrent depending on company size. A bulk pricing option would be much more tantalizing for larger and even mid-size companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Expenses on Your Mobile Device Made Simple

Used monthly for 1-2 years
Reviewed 2019-01-09
Review Source: Capterra

Great tool you can use on computer or the application on your smart phone. I find it easier to create the reports and do expenses on the phone. Expenses are automatically submitted for approval and the tracking/progress of the approval is a nice feature.

Pros
The ability to create expense reports and sent directly to an approval has been simplified with Expensify. This is th second tool I have used and this seems to be easier to use. I find the work flow of creating a report and expense easy to follow. Being able to populate a PDF report is a nice feature. Drop downs such as "travel, phone, gas, etc." help save time on categorizing.

Cons
The main issueI have with the the software is the auto generation of the price point on the receipt. You take a picture of the receipt and the software scans. Usually it does not populate and I have to manually put in the cost on the receipt.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Angie G

Great app to keep track of your expenses

Used occasionally for free trial
Reviewed 2019-12-03
Review Source: Capterra

My overall experience with Expensify is positive, but it costs too much for the average user.

Pros
What I liked most about this software is how you are able to take pictures of your receipts to show them as expenses

Cons
What I liked least about this software is the cost. Because it is expensive, I did not want to use this app

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 5/10

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Nikhil Wadhwani

Expense management

Used monthly for 6-12 months
Reviewed 2019-04-14
Review Source: Capterra

Pros
1) For mobile and desktop 2) Allows receipt uploads, generates receipts online sales and expense reports

Cons
1) Pricing for a software that manages expenses is an irony as it is pretty high

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Xavi Fernandez

All in one

Used monthly for 6-12 months
Reviewed 2019-04-13
Review Source: Capterra

Faster.

Pros
Sanning all the tickets in business trips in one has never been as easy.

Cons
Practically nothing, interface, usability, features and prices are fine even if you are a small companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mustafa Mustafa

Solid

Used daily for 6-12 months
Reviewed 2019-02-01
Review Source: Capterra

Pros
Makes data entry so easy and simple Very easy to see what is expenses for the month Can use the mobile app as well

Cons
Price is always a factor , finding a way to add multiple businesses and copying them ov r .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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