LessAccounting helped me get my business' financial affairs in order.
Pros
Less Accounting makes keeping accurate books for your business very easy. The intuitive interface made getting started a breeze, and importing my banking information was super easy. From there the reconciling of accounts and assigning my expenses to the proper category took just a few minutes.
Cons
Nothing, it's very easy to use and the support is great.
Rating breakdown
Likelihood to recommend: 10/10
Overall good. With the exception of invoicing and reporting.
Pros
Expense tracking, account reconciliation and project tags
Cons
Creating invoices. We still use fresh books for our estimates and invoicing and then need to import them into less accounting. We've simply found that the fresh books invoicing is much easier to use, more intuitive and requires far less steps to manage overall. The less accounting invoice process seems somewhat backward in our opinion.
Also in reporting there is no option to compare this year's revenue and profits with last year's revenue and profits. To me this should be one of the most basic features of any accounting package. The ability to see where your business stands versus the previous year or other periods.
Rating breakdown
Likelihood to recommend: 8/10
Pros
Came for the automation (at a time when it was uncommon), stayed for the customer service
Cons
Doesn't integrate with some newer platforms. I stopped using it when my company got acquired by another company that used a different platform.
Rating breakdown
Likelihood to recommend: 6/10
For several years I had a great experience with Lessaccounting. Now I dread opening it. Which accounts are failing to sync? How many times will I have to try to reauthenticate until it will work? Why? I haven't changed a thing in the login information. Will I ever get a response from the support tech? It's just dreadful now.
Pros
I love the automation in downloading statements. For years it worked nearly flawlessly.
Cons
The deterioration in support. For many years, I'd get help almost instantly. The quality of the support was fantastic. There was a sense of humor in the company communications that made it fun to get in touch. In the last year or so, the support people never get back to me. Since the software is now working much more poorly than it did, this is even more distressing. Frankly, less accounting is no longer meeting my needs. I'm shopping for a better provider.
Thanks so much for taking the time to leave us your feedback, Lara. It was immensely helpful.
Over the past 12 we've made a lot of progress as a company.
Our platform was enhanced with a new banking integrator, which made all the bank connection very stable. Our customer support and bookkeeping team has doubled in size and we now handle most customer requests within minutes - 20 hours a day 7 days a week.
We're now a full service bookkeeping and accounting firm specializing on bookkeeping, tax filings, tax planing and strategy and budgeting.
Our goal is to make our clients succeed by save $$$ on taxes and freeing up their time to work on their business.
Please do not hesitate to contact us in case of any questions.
Rating breakdown
Likelihood to recommend: 2/10
Overall, it has been a positive experience. It has saved me time in invoicing clients and has saved me valuable time during the dreaded tax season.
Pros
I've been using the accounting software as well as the bookkeeping services for nearly seven years. LessAccounting has helped me focus on what I do best by keeping my finances organized. The invoicing feature is also a HUGE help in collecting payments from clients quickly and easily.
Cons
Integration with my bank and my most commonly used services was easy to set up. They have recently made some big improvements that have addressed some of the issues I had in the past.
Rating breakdown
Likelihood to recommend: 10/10