Lightyear Reviews - Pros & Cons, Ratings & more

NetSuite

Xero

SAP Concur

Dext

Hubdoc

Medius

Lightyear is an intelligent purchasing & accounts payables automation solution that assist finance teams with automating approvals across different workflows using advanced data extraction, rule-based automation, customizable workflows, and built-in collaboration tools.

Lightyear

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Accounts and Payroll Manager

It's made each head of department responsible for their own invoices and the processing of them which is great.

Financial Controller

The Lightyear software is very affordable, user friendly and easy to implement. It does have many functionalities and the integration to NetSuite ERP system is very robust.

Finnance Manager

Cost effective and over all this is great tool that helping organisation to minimize cost with less effort and good record keeping tracker and processing.

Office Manager

The support that comes with lightyear is the best customer support I have received, instant helpful support. Issues resolved quickly and efficiently every time.

Group Financial Controller

Initial training and implementation was a breeze and we were up and running in a very short time which was excellent. I highly recommend LightYear.

Lightyear's integration with Xero is seamless and its OCR technology is incredibly fast and accurate. Lightyears support team are unparalleled, they are friendly, helpful and always available in need.

Head of System Integration

User friendly platform, great support and an outstanding approval options.

Accounts Administrator 

Great, customer service is amazing, always really helpful and fast.

Really positive, very helpful support team and great product.

Executive Assistant

Overall I am pleased with lightyear and has made life easier. It's always a work in progress but with the right management and support it works really well.

ASSISTANT ACCOUNTANT 

It is very user friendly option of mapping is brilliant.

Admin Assistant

What I like most about Lightyear is it’s easy to navigate and very user-friendly.

Accounts Assistant

Terrific Service and a Continually Improving Product.

Absolutely amazing customer support. Very easy to use and saves so much time, which therefore saves money.

Accounts Payable

Hard code description against suppliers when it is always the same description that needs to be entered.

Management Accountant

Using Lightyear eliminates the overhead of a staff member and risk of manual data entry errors.

Accounts

Cannot delete Gl codes or Suppliers from the system that were imported incorrectly.

Some times the mapping/mapping requests can cause delays in processing. Though this would be a problem in any like system.

Datamolino

InviteBox

Good in overall, especially when having large invoices to process. 

Very good in overall. 

Amazing software

The automation of the majority of our invoice entry has been wonderful.

New User

My overall experience has been favourable. The initial scoping of our requirements to implementation and set up was a very smooth process. The system is easy to use with a very good help and support on hand if required.

User friendly. Every step of the process has been excellent and the support from lightyear team has continued to be excellent and commendable.

User friendly interface.

Lightyear has proved to be a great value entry point to accounts payable automation. The team at Lightyear were really helpful getting us setup and used to the system and ongoing support for new supplier setups and invoice layouts is very prompt. The system continues to be developed and has some limitations, but for the money you pay, it is a great value product.

Great solution for a medium sized enterprise

I really like how user friendly this software is. It helps me be more productive and I understand it enough now that I can easily introduce interns to it. Being able to integrate with different accounting software is a bonus and a real time saver. I also really enjoy going paperless so my work is accurate and there are no lost documents. I would like for Lightyear to work on the lag when integrating but other than that I would definitely recommend this software.

A really good accounts payable software.

Charlie has been great and customer service has been very quick in replying and solving questions. Approval processing is working well, overall happy.

Time Saver

Its been a fantastic experience with high quality customer support and attentive account manager. It was refreshing that they have delivered the product that was sold to us.  The fact that there is so much product development and opportunities to feedback means that you feel important as  a customer.

Charity Lightyear User

I wish we had moved to Lightyear a long time ago, it's a simple solution to a time consuming process.  
Customer service has been second to none - from the start of demonstrations to ongoing support (which we rarely use now) the service has been 10/10!

Highly Recommended - A Cost Effective Solution and Amazing Customer Service

Ease of Work lifesaver

Lightyear -very easy to use and saves time and printing . User friendly .

Amazing tool to process accounts payables

Time saving and accurate.  The archive tab is a wonderful tool for our department managers to look up invoices without interrupting the Accounts team.  The inventory function is great as well.  I was sceptical when first introduced to Lightyear after returning from Long Service Leave but now I just couldn't imagine working without it.  Being cloud based it is easy to work from home.

Wonderful Product

Overall, it's been fantastic. There is no such thing as a perfect system, but it is the people behind the software which really impress me. The fact that when things go awry, it is so easy to open the instant chat and speak to [SENSITIVE CONTENT HIDDEN] is a great touch. The service is paramount. I've had issues which were solved overnight which comes to show they really do listen.

Terrific Service and a Continually Improving Product

Our clients can see where their AP invoices are at any point in time as well as the value of AP "in progress". The fact that the system picks up duplicates is the game changer for us. Reconciling & "filing" statements is an absolute breeze.

Excellent Accounts Payable System

Using Lightyear eliminates the overhead of a staff member and risk of manual data entry errors. Saves time and money for the business

I've used the software for years and have always found it to be reliable and the support start are fantastic if ever I need help with something.

Love it!

We love using Lightyear. It provides a fast, smooth process for auto processing and two-step approval. This saves us time and gives us the control process we need with administration staff checking mapping and accounts along with Directors approving the bill for payment; all before getting exported to Xero. 
Customer support is helpful and timely , especially during the set-up process. 

This software took away our headaches with accounts payable

We've been using Light Year for a little while now. It's been a little up and down with the uptake from our clients as some are of a more traditional mindset and do not want to convert to paperless. Some clients also take a little longer to acclimate to the system then others, but once setup and working, each client on light year improves efficiency by about 20%. 

More over, the support and continued patience of the team at Light Year, especially Tom, has been astounding. Due to job changes, they've helped train any and all staff as we've seen fit. Have listened to ideas, and implemented workarounds where possible, truly making this a system we can use above other similar products.

They also offer that support to our clients who may otherwise be struggling and are always on hand 24/7 to call, video conference or chat online to anyone who needs assistance.

Great Support

Many thanks for taking the time to leave us a review. Great to hear how that the support team has been fantastic. We will pass this along to them. 

The Lightyear team are an absolute joy to work with, absolutely passionate about their product, and absolutely passionate about your customer journey.  Lightyear provide fantastic support, with investment in comprehensive system training, onboarding and seamless accounts system integration even before you have committed to buy.  The transition from our original processes took approximately one day!
 
Lightyear have now fully automated our AP function, embedding improved and auditable controls, and is now a fundamental part of our business processes.  
 
Lightyear truly are a business partner in every sense of the word.

Lightyear are a true business partner

Lightyear provided more accurate invoices from different kinds of suppliers and minimised the need for manual input, provides transparency as all the history is included with the bill and allow for Approvers to view the invoices for their area so provides confidentiality and saves them time.  
Staff skills and time can be used more productively on more than inputting invoices.
 


Lightyear works as promised

Many thanks for the review. Great to hear that you are finding the data-extraction to be more accurate and quicker than your previous supplier. 

A great success - Lightyear have a very supportive and customer focussed team and their product has allowed us to achieve so much efficiency and accuracy in our AP process. Highly recommended.

Fantastic AP automation product

Many thanks for reviewing us. We will pass along your praise to the support team. 

The team at Lightyear are hospitality-experienced and so empathise and comprehend my business and the daily problems I need to resolve. They are fantastic to deal with - grounded, patient (I test them on this), understanding and always willing to help and train. They are more than a supplier - they are a true business partner, with the best interests of my business as their main concern (even if it means cutting themselves short a few dollars here and there). A great company to have on your side, and an inspirational team to work with.

Efficient, intelligent and easy-to-use

Many thanks for the review. We're glad to hear that you are taking full advantage of Lightyear. 

User friendly platform, great support and an outstanding approval options. I recommend Lightyear to all my clients, specially the ones that requires a complex approval process before the bill is imported to the accounting system. 

Great AP tool for your business

Many thanks for the review. Glad to hear that the approvals are making your life easier. 

Workflow and Operations Manager

Great AP Software

Yasmin M.:                                             Hi, my name's Yasmin. I'm a operations manager. I give Lightyear five out of five. For more reviews like this, click below. So we have researched and looked into probably about half a dozen other similar products on the market similar to Lightyear. And we have tested those, and we did use those for a short period of time, but we found that nothing was able to match Lightyear's ease of use and usability for our clients and for us. And the integrations were also unparalleled. So that's why we start up with Lightyear. The which as Lightyear due to its user-friendly interface, its flexibility for mapping invoices and additional functionality, and everybody just loves using the system. It integrates to a lot of other the platforms. And for us, it covers all of our needs for invoice processing, and supplier reconciliations, and it's just a really good accounts payable software.
                                                       So onboarding with Lightyear, for us, it was a very straightforward process. We had some training and understood how it all worked. We actually manage thousands of hospitality venues, accounting, and bookkeeping across Australia and New Zealand. So we actually onboard individual clients onto Lightyear as well. So we manage that process for them, and it's very simple and straightforward. The integrations are also very easy to set up. You can just literally click and point to what it is that you're integrating, and it all works seamlessly. So for anybody who's looking at Lightyear as a potential accounts payable solution, we highly recommend it. And reaching out the Lightyear team directly is what the best next step would be. They're very helpful and they will help you to understand the system, and understand the functionality and usability, but we definitely think it's unparalleled in the market. It's the best accounts payable solution out there, and it will definitely help automate your processes in your business currently.

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