Lightyear Reviews

Coming from the paper world of Accounting to Lightyear has transformed the business and the happiness of the staff in the accounting team. The ability for invoices to be automatically coded, digitally stored and approved through an online platform is truly excellent. The implementation team at Lightyear were fantastic, leaving no stone unturned and a special shout out to [SENSITIVE CONTENT HIDDEN] who was instrumental in the process from start to finish. Well done Lightyear team

There is not much to dislike about this product. When implementing, there was no Purchase Order function however this is now a new feature on Lightyear so very impressed with the speed to get this up and running with more to come :-)

Integrates seamlessly and easily with Xero - our accounting software The option for single, double or exec approval process within Lightyear - meaning bills can be directly exported to the payment tab in Xero rather than draft. Ability to file statements within the software - very handy with suppliers that send multiple dkts then ask you to pay on a statement

Minor wish list item:The archive tab for completed bills would be handier to search if located on the horizontal tab area where reviews, approvals are shown - rather than only accessible from the left-hand menu bar.

Ease of use and reduction in time approving invoices

Lack of interaction with purchase orders

Lightyear has been a critical and very beneficial piece of software for our business. The ease of use combined with the outstanding customer service has meant we were able to build and launch lightyear very quickly and start using it to assist our growing business.

Hard to pick something we dont like. If anything, search capability can be improved within purchase orders but the team are constantly working and upgrading the software.

Easy to use and has vastly improved the time to process our payments while providing significantly more oversight for our executive team.

Integration with existing procedures was very easy but would require the company's accounts/purchasing team to be hands on during the process.

- So easy to use - Effortless - Easy to integrate to accounting software - Easy to identify working streams via approval tabs - Easy to find old invoices

- Nothing ! It is such a good platform. Highly recommend.

Complete visibility across supplier invoices either via the dashboard as a quick view or in detail across all stages of approvals. This is especially helpful at the end of the month to see if all invoices have been through the entire approval process and exported to our accounting system before close off. Search functionality is helpful and shows which stage of the process each invoice is at - search...

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Looking forward to enhancements to the mobile app to allow more functionality while on site.

I like how user friendly this software is and if I am ever stuck then support is always available. I have been able to save a lot of time and train a few interns with Lightyear. Being able to access old invoices in the online archive is great too. The statement reconciliation process has finally allowed me to go completely paperless which makes my work more accurate.

At times syncing with Netsuite lags so it takes a bit longer to sync.

The ease of use is exceptional and has made the implementation easy for our organisation. End users have said how much they love the product and all our admin teams and managers have embraced the change which is fantastic. It means that the finance team now have full visibility of where there are backlogs in invoices being sent in for payment which helps when suppliers have queries. The audit trail and approval listing is fantastic.

It may have helped to get some more feedback from a similar organisation on how they adapted their processes to fit in with Lightyear but the Lightyear team is very helpful and patient so we got up to speed quickly .

1) End user friendly. 2)The integrity of the data being exported to the accounting software is great. 3) Very helpful support team, always answer queries quickly.

Feature enhancement - any supplier cards created in lightyear can be automatically created in the accounting systems.

The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business. Another strong point from Lightyear is their support. You usually gets a response on the same day.

Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive.

Many thanks for the review. Glad to hear that the approvals are making your life easier.

Streamlined our processes and added features of line mapping, statement mapping, price matching

that when you log into the app on mobile devise you have to re-enter the password every tiem

Hello Soonah, Many thanks for your review. We are lad to hear about all the other features you are taking advantage of. The issue with logging in everytime to the mobile app should now be resolved and you will stay logged in for longer.

Easy to use, easy and fast to implement, seamless integration with Xero, outstanding product support and customer service

We'd like to be able to integrate LightYear with other tools in our stack which is not yet available however the team have assured me this will become available in the not too distant future

The ease of use. We have varying levels of computer literacy across the group, and I haven't had any complaints or confusion about the product.

some times the mapping/mapping requests can cause delays in processing. though this would be a problem in any like system.

This software does things that other software could not offer us and was not as user friendly Once the software was set up correctly the we saved 12-20 hours a week

General I am very happy with Lightyear and no negitives

Many thanks for the review. Great to hear that you are saving so much time every week.

The ease of use, and the multi-level permissions. I run three companies using one software.

every time I find something I don't like customer service solve it within minutes - they have figured workarounds for all the work we complete

Many thanks for taking the time to write us a review. Great to hear our customer service team is going beyond your expectations.

This is the simplest software we know. It just works. Chefs approve food bills, Marketing Managers approve marketing bills etc. Data extraction and approvals workflow in one. Plus the price-checker means we don't get overcharged. Love it. Local support. Easy setup. Would highly recommend.

none to be honest. This does more than anything in market, at a similar price.

Hi Matt. Thank you for the review and great to hear you are enjoying Lightyear

The ease and simplicity at which it operates. The seamless integration with Xero. The transparency, accountability and control it allows.

No cons at this stage. There is some initial set up work and testing to be done but the more you use the more efficient it becomes.

Many thanks for the review. Great to hear that you are enjoying using Lightyear.

This is so beneficial for our purchase invoices. Saves so much entry work. Customer service is fast on chat and if need be the issue can be discussed over the phone. Which I find most useful. Customer service always helpful and will fix up the problem via joining your screen if needed

Credit expiry is not warned when it is coming to an expiry point.

It took all manual inputting invoices and reconciliation to statements away saving huge amount of time, was 100% accurate taking away human error, provided great audit trail and reporting, clear lines of authorisation of invoces.

There were no obvious cons that we could see

Layered and tiered approval process Simple and easy to use, very user friendly PDF recognition Progressive software company that looks to continue to develop its product

Speed of software can be improved Can improve on recognition of other file formats

Saves so much time, easy to use, friendly and knowledgeable staff. Easy to train our Farm Managers to use to code invoices.

Can't think of anything. We have been really pleased with Lightyear.

Many thanks for taking the time to complete a review on Lightyear. Glad to hear you are saving time with coding your invoices.

running my multiple entities and division within the one program

anything that doesn't work, a simple call to support and they fix it right away or find an alternative solution

- The fact that a given suppliers' invoices are mapped by a human first time round, rather than relying solely on OCR. - The quality of data extraction is high. - The multiple approvals functionality including dual Executive Approval function is very useful.

I wish invoice descriptions that don't fit on one line would be picked up by the software, rather than truncating the description after the first line.

Reducing the AP process time at least 50%. You are able to see the the line items and the statement can be automatically reconciled. So if there are missing invoices that you can chase them up immediately. The Support team is also wonderful. They response your problems quickly.

If mapping can be more automatically for any format of invoices will be great.

Hi Li, Many thanks for the feedback, delighted to hear you are enjoying the software. Good news is we have enhancements planned for the data extraction process in 2020. Stay tuned. Chris