App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Lightyear Logo

Lightyear

Intelligent Purchasing & AP Automation Platform

(4)

Lightyear Reviews

Overall rating

4.9

/5

139

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.76/10

Reviews by rating

Pros and cons

It's made each head of department responsible for their own invoices and the processing of them which is great.
The Lightyear software is very affordable, user friendly and easy to implement. It does have many functionalities and the integration to NetSuite ERP system is very robust.
Cost effective and over all this is great tool that helping organisation to minimize cost with less effort and good record keeping tracker and processing.
Hard code description against suppliers when it is always the same description that needs to be entered.
Using Lightyear eliminates the overhead of a staff member and risk of manual data entry errors.
Cannot delete Gl codes or Suppliers from the system that were imported incorrectly.
Filter reviews by

Overall rating


Company size


Industry


Time used


139 reviews

Recommended

YM
AvatarImg

Yasmin M.

Workflow and Operations Manager

Accounting, 51-200 employees

Review source

Overall Rating

Great AP Software

Reviewed 2 years ago

Transcript

Yasmin M.: Hi, my name's Yasmin. I'm a operations manager. I give Lightyear five out of five. For more...

AvatarImg
AvatarImg

Megan R.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Time Saver

Reviewed 3 years ago

Using Lightyear eliminates the overhead of a staff member and risk of manual data entry errors. Saves time and money for the business

Pros

- Ease of access for different managers to approve their own departments invoices - ability to bring up old invoices as a click of a button - quick turn around from customer service team - Data interpretation to avoid data entry errors - Access 24/7 anywhere in the world

Cons

Phone app does not have all the same capabilities as the website, waiting for further updates.

CS
AvatarImg

Chris S.

Education Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great solution for a medium sized enterprise

Reviewed a year ago

Lightyear has proved to be a great value entry point to accounts payable automation. The team at Lightyear were really helpful getting us setup and used to the system and ongoing support for new supplier setups and invoice layouts is very prompt. The system continues to be developed and has some limitations, but for the money you pay, it is a great value product.

Pros

The system is simple and handles the basics well such as invoice coding and linear approval workflows.Bank account detail changes, duplicate invoice flagging and statement reconciliation are also very clear and useful.The support team both for implementation and ongoing support are responsive and effective.

Cons

The approval workflow for invoices is at the individual supplier level so you can't create an approval chain for a department and attach a group of suppliers to that department. Each supplier is configured individually.

SH
AvatarImg

Steven H.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

UEA Big Boss Lightyear experience

Reviewed a year ago

Value for money solution

Pros

Ease of use and reduction in time approving invoices

Cons

Lack of interaction with purchase orders

SP
AvatarImg

Sujanya P.

Hospital & Health Care, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Fantastic

Reviewed 3 months ago

Time Saver

Pros

Invoice Processing- Easy Use Easy to understand the features.Easy invoice MappingGreat Team members Support

Cons

There is nothing that I like least about Lightyear.

AM
AvatarImg

Alex M.

Hospitality, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Invoice System I have ever used

Reviewed 4 years ago

Very positive.

Pros

- So easy to use - Effortless - Easy to integrate to accounting software - Easy to identify working streams via approval tabs - Easy to find old invoices

Cons

- Nothing ! It is such a good platform. Highly recommend.

AR
AvatarImg

Verified reviewer

Accounting, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A really good accounts payable software.

Reviewed a year ago

I really like how user friendly this software is. It helps me be more productive and I understand it enough now that I can easily introduce interns to it. Being able to integrate with different accounting software is a bonus and a real time saver. I also really enjoy going paperless so my work is accurate and there are no lost documents. I would like for Lightyear to work on the lag when integrating but other than that I would definitely recommend this software.

Pros

I like how user friendly this software is and if I am ever stuck then support is always available. I have been able to save a lot of time and train a few interns with Lightyear. Being able to access old invoices in the online archive is great too. The statement reconciliation process has finally allowed me to go completely paperless which makes my work more accurate.

Cons

At times syncing with Netsuite lags so it takes a bit longer to sync.

CS
AvatarImg

Colin S.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightyear

Reviewed 6 months ago

My overall experience has been favourable. The initial scoping of our requirements to implementation and set up was a very smooth process. The system is easy to use with a very good help and support on hand if required.

Pros

The functionality allows automatic capture and coding of purchase invoices. This enables invoice processing and approval to be made in an efficient and effective way without the need to key in the invoice details.

Cons

It would be good to have some service or item codes under service bills which we could use to cover withholding tax

AvatarImg
AvatarImg

Aidan O.

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Accounts Payable made easy

Reviewed 3 years ago

Just Fantastic....great product...great team :-)

Pros

Coming from the paper world of Accounting to Lightyear has transformed the business and the happiness of the staff in the accounting team. The ability for invoices to be automatically coded, digitally stored and approved through an online platform is truly excellent. The implementation team at Lightyear were fantastic, leaving no stone unturned and a special shout out to [SENSITIVE CONTENT HIDDEN] who was instrumental in the process from start to finish. Well done Lightyear team

Cons

There is not much to dislike about this product. When implementing, there was no Purchase Order function however this is now a new feature on Lightyear so very impressed with the speed to get this up and running with more to come :-)

FT
AvatarImg

Fatima T.

Real Estate, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User friendly interface.

Reviewed 9 months ago

User friendly. Every step of the process has been excellent and the support from lightyear team has continued to be excellent and commendable.

Pros

Of all the software that I use, for me Lightyear is the best. It provides automated information which made my work easier. You can also find solutions to your issues/concern through Knowledge Base or you can just simply chat lightyear Team and they will respond to you in just a snap. Would highly recommend of course.

Cons

None for me to be honest :)Because, If I wanted to know a thing or If I experienced some issues , I can just chat the support team for assistance :):):)

AvatarImg
AvatarImg

Rebecca S.

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ease of Work lifesaver

Reviewed 2 years ago

pleasure

Pros

running my multiple entities and division within the one program

Cons

anything that doesn't work, a simple call to support and they fix it right away or find an alternative solution

DB
AvatarImg

Diego B.

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great AP tool for your business

Reviewed 4 years ago

User friendly platform, great support and an outstanding approval options. I recommend Lightyear to all my clients, specially the ones that requires a complex approval process before the bill is imported to the accounting system.

Pros

The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business. Another strong point from Lightyear is their support. You usually gets a response on the same day.

Cons

Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive.

Vendor response

Many thanks for the review. Glad to hear that the approvals are making your life easier.

ES
AvatarImg

Evette S.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Highly Recommended - A Cost Effective Solution and Amazing Customer Service

Reviewed a year ago

I wish we had moved to Lightyear a long time ago, it's a simple solution to a time consuming process. Customer service has been second to none - from the start of demonstrations to ongoing support (which we rarely use now) the service has been 10/10!

Pros

Complete visibility across supplier invoices either via the dashboard as a quick view or in detail across all stages of approvals. This is especially helpful at the end of the month to see if all invoices have been through the entire approval process and exported to our accounting system before close off. Search functionality is helpful and shows which stage of the process each invoice is at - search...

Cons

Looking forward to enhancements to the mobile app to allow more functionality while on site.

LS
AvatarImg

Lisa S.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Wonderful Product

Reviewed 3 years ago

Time saving and accurate. The archive tab is a wonderful tool for our department managers to look up invoices without interrupting the Accounts team. The inventory function is great as well. I was sceptical when first introduced to Lightyear after returning from Long Service Leave but now I just couldn't imagine working without it. Being cloud based it is easy to work from home.

Pros

We never lose an invoice. Even if we accidently delete an invoice we can return it for processing. We have reached our goal of being almost paper free. The processing, approval, review and signing off tabs are wonderful and provides us with a simple system that provides accountability from our department managers. So easy to use and saves so much time.

Cons

A very small number of our supplier invoices can't be mapped but with the overall benefits of this system it is just a minimal issue.

ME
AvatarImg

Mike E.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Must have software

Reviewed 3 years ago

I found Lightyear easy to use and value for money. I can't recommend it enough!

Pros

The Lightyear software is very affordable, user friendly and easy to implement. It does have many functionalities and the integration to NetSuite ERP system is very robust. The accuracy of data extraction is impeccable. What I valued most though is the customer service. The Lightyear team has made the implementation and ongoing operation of the software a breeze.

Cons

The Lightyear software is feature packed. However, more could be done in the space of multi level coding and exporting capabilities.

AC
AvatarImg

Ajai C.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EXCELLENT SERVICE

Reviewed 4 years ago

Very pleased with level customer service and support

Pros

This software does things that other software could not offer us and was not as user friendly Once the software was set up correctly the we saved 12-20 hours a week

Cons

General I am very happy with Lightyear and no negitives

Vendor response

Many thanks for the review. Great to hear that you are saving so much time every week.

KA
AvatarImg

Kathleen A.

Civil Engineering, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightyear saves you time for sure

Reviewed 4 years ago

We've been using Lightyear since it started. We find it very helpful and easy to use. It keeps a tax record of all our supplier bills in one location and sends a copy of the bill to Xero so that the process owner can see it when reviewing it to approve for payment.

Pros

Having Lightyear enables us to do in minutes what used to take hours of manual data entry to enter suppliers bills into our accounting software.

Cons

I find it annoying that I have to set up a supplier in Xero, raise a test bill, then pull that back into Lightyear to set up a supplier in Lightyear.

Vendor response

Hello Kathleen, Many thanks for your excellent review. There should be an easier way to setup new suppliers between us and Xero. One of the team will reach out.

TM
AvatarImg

Tamara M.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Life is easier with Lightyear!

Reviewed 4 years ago
Pros

The integration was seamless - around the clock support from [SENSITIVE CONTENT HIDDEN] and the team meant that we were up and running immediately. Our invoice storage and processes pre-lighyear were quite complex and very time consuming. Since we started Lightyear, I have saved atleast 4 hours a week in wages. I like that our bookkeepers have instant access and can export invoices within seconds. We run two entities and I was able to create a sister company at no extra cost.

Cons

Honestly, nothing. If I could add one function, it would be to add the ability to mark an invoice as paid. As we don't have direct access to our companies MYOB account, this would be handy but I realize this is not the case for majority of users.

AJ
AvatarImg

Alistair J.

Hospitality, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic Product

Reviewed 4 years ago
Pros

Have always found Lightyear to be a terrific and easy to use product. Dual authorisation of bills is something that many products do not have and the data extraction is very fast and accurate.

Cons

It can sometimes have speed issues and lag.

Vendor response

Hi Alistair, Many thanks for your review. We are delighted that you are finding the combination of data-extraction and authorisation of bills to be a game changed for your organisation. We are continuing to work on the speed issues that some users are experiencing and we have major updates for this planned over the next month. Stay tuned. Thanks, Eoin

NM
AvatarImg

Nance M.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic Product

Reviewed 4 years ago

Lightyear saves hours of data entry, allows for multi-level approvals throughout a company and exports seamlessly with Xero.

Pros

The ease of set up and use and ability to export automatically to Xero.

Cons

Very little. Initially in the change from Invitbox to Lightyear there were some issues but they have been quickly resolved and in fact Lightyear just gets better and better.

Vendor response

Many thanks for the review Nance. Great to hear how much you are loving Lightyear!!

DM
AvatarImg

DONNA M.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Time Saving

Reviewed 3 years ago

Purchase invoices, time saving

Pros

This is so beneficial for our purchase invoices. Saves so much entry work. Customer service is fast on chat and if need be the issue can be discussed over the phone. Which I find most useful. Customer service always helpful and will fix up the problem via joining your screen if needed

Cons

Credit expiry is not warned when it is coming to an expiry point.

BM
AvatarImg

Brett M.

Mining & Metals, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightyear has been a game changer!!

Reviewed a year ago

Excellent! We have had a wonderful experience and are very thankful to the team for the assistance

Pros

Lightyear has been a critical and very beneficial piece of software for our business. The ease of use combined with the outstanding customer service has meant we were able to build and launch lightyear very quickly and start using it to assist our growing business.

Cons

Hard to pick something we dont like. If anything, search capability can be improved within purchase orders but the team are constantly working and upgrading the software.

SP
AvatarImg

Silvio P.

Hospitality, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MITS review

Reviewed 4 years ago

Experience so far has been fantastic. We have had little use, and had to stop during the COVID-19 shut down, but from what we have used so far, we can see this saving our venue managers and well as our finance team lots of time in processing and reconciling supplier accounts.

Pros

The ability to set up different team members to approve invoices, as well as keeping all invoices in one central location, uploaded via suppliers. Integration to Xero is also fantastic.

Cons

The learning curve for new users takes some work.

RF
AvatarImg

Rachel F.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and efficient

Reviewed 2 years ago
Pros

Its easy to use. Its very clear and the team and customer service are excellent. MIssing invoices are always easy to locate.

Cons

Sometimes I find it difficult to map some of the smaller businesses, but as someone who is not techno savvy this is just a small problem.

PB
AvatarImg

Paul B.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightyear changed our life!!

Reviewed 4 years ago

Our previous PI approval process was time consuming and mostly manual, we had to process each invoice several times to update various systems, with Lightyear we have reduced that process to several clicks, plus approvals are now much quicker and we now never lose invoices! The ability to price check regular suppliers invoices automatically has also helped reduce costs by finding suppler mistakes we would have missed previously.

Pros

The best bit of Lightyear is the cloud archive of all our purchase invoices, we no longer have to keep paper archives saving us space and time. We also like the Bill Task function which allows us to send an approval request to a specific person who may only approve a few invoices.

Cons

We would like an integration into simPRO which we use to raise orders, this will reduce the administration involved in managing our PO’s and PI’s.

Vendor response

Many thanks for your review and feedback. We have some exciting developments regarding PO's in the future. We are always exploring new integrations and I will pass this back to the product team.

AA
AvatarImg

Ansal A.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My experience with Lightyear

Reviewed 4 years ago

I’m absolutely satisfied with Lightyear.

Pros

Very much user friendly, well programmed and mostly importantly very secured.

Cons

Nothing yet that I have experienced any bad so far.

Vendor response

Many thanks for the review. Glad to hear you are finding the product to be user-friendly.