Lightyear Reviews

- Ease of access for different managers to approve their own departments invoices - ability to bring up old invoices as a click of a button - quick turn around from customer service team - Data interpretation to avoid data entry errors - Access 24/7 anywhere in the world

Phone app does not have all the same capabilities as the website, waiting for further updates.

The system is simple and handles the basics well such as invoice coding and linear approval workflows.Bank account detail changes, duplicate invoice flagging and statement reconciliation are also very clear and useful.The support team both for implementation and ongoing support are responsive and effective.

The approval workflow for invoices is at the individual supplier level so you can't create an approval chain for a department and attach a group of suppliers to that department. Each supplier is configured individually.

Ease of use and reduction in time approving invoices

Lack of interaction with purchase orders

Invoice Processing- Easy Use Easy to understand the features.Easy invoice MappingGreat Team members Support

There is nothing that I like least about Lightyear.

- So easy to use - Effortless - Easy to integrate to accounting software - Easy to identify working streams via approval tabs - Easy to find old invoices

- Nothing ! It is such a good platform. Highly recommend.

I like how user friendly this software is and if I am ever stuck then support is always available. I have been able to save a lot of time and train a few interns with Lightyear. Being able to access old invoices in the online archive is great too. The statement reconciliation process has finally allowed me to go completely paperless which makes my work more accurate.

At times syncing with Netsuite lags so it takes a bit longer to sync.

The functionality allows automatic capture and coding of purchase invoices. This enables invoice processing and approval to be made in an efficient and effective way without the need to key in the invoice details.

It would be good to have some service or item codes under service bills which we could use to cover withholding tax

Coming from the paper world of Accounting to Lightyear has transformed the business and the happiness of the staff in the accounting team. The ability for invoices to be automatically coded, digitally stored and approved through an online platform is truly excellent. The implementation team at Lightyear were fantastic, leaving no stone unturned and a special shout out to [SENSITIVE CONTENT HIDDEN] who was instrumental in the process from start to finish. Well done Lightyear team

There is not much to dislike about this product. When implementing, there was no Purchase Order function however this is now a new feature on Lightyear so very impressed with the speed to get this up and running with more to come :-)

Of all the software that I use, for me Lightyear is the best. It provides automated information which made my work easier. You can also find solutions to your issues/concern through Knowledge Base or you can just simply chat lightyear Team and they will respond to you in just a snap. Would highly recommend of course.

None for me to be honest :)Because, If I wanted to know a thing or If I experienced some issues , I can just chat the support team for assistance :):):)

running my multiple entities and division within the one program

anything that doesn't work, a simple call to support and they fix it right away or find an alternative solution

The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business. Another strong point from Lightyear is their support. You usually gets a response on the same day.

Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive.

Many thanks for the review. Glad to hear that the approvals are making your life easier.

Complete visibility across supplier invoices either via the dashboard as a quick view or in detail across all stages of approvals. This is especially helpful at the end of the month to see if all invoices have been through the entire approval process and exported to our accounting system before close off. Search functionality is helpful and shows which stage of the process each invoice is at - search...

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Looking forward to enhancements to the mobile app to allow more functionality while on site.

We never lose an invoice. Even if we accidently delete an invoice we can return it for processing. We have reached our goal of being almost paper free. The processing, approval, review and signing off tabs are wonderful and provides us with a simple system that provides accountability from our department managers. So easy to use and saves so much time.

A very small number of our supplier invoices can't be mapped but with the overall benefits of this system it is just a minimal issue.

The Lightyear software is very affordable, user friendly and easy to implement. It does have many functionalities and the integration to NetSuite ERP system is very robust. The accuracy of data extraction is impeccable. What I valued most though is the customer service. The Lightyear team has made the implementation and ongoing operation of the software a breeze.

The Lightyear software is feature packed. However, more could be done in the space of multi level coding and exporting capabilities.

This software does things that other software could not offer us and was not as user friendly Once the software was set up correctly the we saved 12-20 hours a week

General I am very happy with Lightyear and no negitives

Many thanks for the review. Great to hear that you are saving so much time every week.

Having Lightyear enables us to do in minutes what used to take hours of manual data entry to enter suppliers bills into our accounting software.

I find it annoying that I have to set up a supplier in Xero, raise a test bill, then pull that back into Lightyear to set up a supplier in Lightyear.

Hello Kathleen, Many thanks for your excellent review. There should be an easier way to setup new suppliers between us and Xero. One of the team will reach out.

The integration was seamless - around the clock support from [SENSITIVE CONTENT HIDDEN] and the team meant that we were up and running immediately. Our invoice storage and processes pre-lighyear were quite complex and very time consuming. Since we started Lightyear, I have saved atleast 4 hours a week in wages. I like that our bookkeepers have instant access and can export invoices within seconds. We run two entities and I was able to create a sister company at no extra cost.

Honestly, nothing. If I could add one function, it would be to add the ability to mark an invoice as paid. As we don't have direct access to our companies MYOB account, this would be handy but I realize this is not the case for majority of users.

Have always found Lightyear to be a terrific and easy to use product. Dual authorisation of bills is something that many products do not have and the data extraction is very fast and accurate.

It can sometimes have speed issues and lag.

Hi Alistair, Many thanks for your review. We are delighted that you are finding the combination of data-extraction and authorisation of bills to be a game changed for your organisation. We are continuing to work on the speed issues that some users are experiencing and we have major updates for this planned over the next month. Stay tuned. Thanks, Eoin

The ease of set up and use and ability to export automatically to Xero.

Very little. Initially in the change from Invitbox to Lightyear there were some issues but they have been quickly resolved and in fact Lightyear just gets better and better.

Many thanks for the review Nance. Great to hear how much you are loving Lightyear!!

This is so beneficial for our purchase invoices. Saves so much entry work. Customer service is fast on chat and if need be the issue can be discussed over the phone. Which I find most useful. Customer service always helpful and will fix up the problem via joining your screen if needed

Credit expiry is not warned when it is coming to an expiry point.

Lightyear has been a critical and very beneficial piece of software for our business. The ease of use combined with the outstanding customer service has meant we were able to build and launch lightyear very quickly and start using it to assist our growing business.

Hard to pick something we dont like. If anything, search capability can be improved within purchase orders but the team are constantly working and upgrading the software.

The ability to set up different team members to approve invoices, as well as keeping all invoices in one central location, uploaded via suppliers. Integration to Xero is also fantastic.

The learning curve for new users takes some work.

Its easy to use. Its very clear and the team and customer service are excellent. MIssing invoices are always easy to locate.

Sometimes I find it difficult to map some of the smaller businesses, but as someone who is not techno savvy this is just a small problem.

The best bit of Lightyear is the cloud archive of all our purchase invoices, we no longer have to keep paper archives saving us space and time. We also like the Bill Task function which allows us to send an approval request to a specific person who may only approve a few invoices.

We would like an integration into simPRO which we use to raise orders, this will reduce the administration involved in managing our PO’s and PI’s.

Many thanks for your review and feedback. We have some exciting developments regarding PO's in the future. We are always exploring new integrations and I will pass this back to the product team.

Very much user friendly, well programmed and mostly importantly very secured.

Nothing yet that I have experienced any bad so far.

Many thanks for the review. Glad to hear you are finding the product to be user-friendly.