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LoanPro

Full-service lending management platform

Table of Contents

LoanPro - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

LoanPro overview

What is LoanPro?

LoanPro is a full-service lending management software which allows organizations to create, service, and collect loans while automating routine communication tasks. The solution serves a variety of loan organizations including auto, consumer, real estate, mortgage, boat, title, medical, and more. LoanPro is customizable to fit any business’ needs, and comes with advanced features such as live amortization, custom reports, payment processing, customer communication, and advanced notifications.

LoanPro allows organizations to create custom online application forms in order to collect the required information from borrowers. Applications can be accessed via LoanPro’s customer-facing website, or embedded onto a website. Advanced communication features enable users to create template messages and have them sent out automatically based on specific events, such as when a payment is made, a loan becomes delinquent, or a credit card expires. Borrowers can also log in to LoanPro’s website to view and manage their loan data.

Payment options include automatic payments either by ACH/EFT or credit/debit card, and allow users to schedule automatic payments when they are due, or on any other frequency. Online payments enable users to pay through LoanPro’s website, and cash payments can be made at any 7-Eleven location with the US. Lenders can pull a detailed transaction history for any loan or group of loans, as well as view history reports for forecasting, interest accrual, static pool, borrower delinquency, and more.

Key benefits of using LoanPro

Loan applications can be viewed and accessed from the customer-facing website provided by LoanPro, or embedded onto any existing business website.

The solution offers fully PCI compliant payment data storage and all subscriptions include full access to LoanPro's REST API.

Tools for customer communication include automated SMS messages and emails for reminders and offers, as well as a customizable website that allows borrowers to make payments electronically.

Transaction history reports help determine revenue and profit, and enable users to post summary accounting numbers in the general ledger.

LoanPro uses 256+ bit encryption with all data hosted by Amazon AWS for maximum scalability and security.

Starting price

Alternatives

with better value for money

Pros & Cons

Loan Servicing

Integrations

Bugs and Issues

Customer Support

LoanPro’s user interface

Ease of use rating:

4.8

(74)

LoanPro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(10)

5(62)

What do users say about LoanPro?

This all left a bad taste in our mouths, now feeling further behind rather than accelerated by LoanPro, as a team we decided to ask for a refund.

Select to learn more

Who uses LoanPro?

Based on 74 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services

Automotive

Real Estate

Banking

Others

Use cases

Loan Servicing

LoanPro's key features

Most critical features, based on insights from LoanPro users:

Accounting

5.0

(1)

Document management

5.0

(1)

API

5.0

(1)

Loan processing

5.0

(1)

Electronic funds transfer

5.0

(2)

Amortization schedule

5.0

(1)

All LoanPro features

Features rating:

4.8

(74)

Accounting integration

(0)

ACH payment processing

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

5.0

(2)

Approval process control

(0)

Audit trail

(0)

Auto loans

(0)

Automatic funds distribution

(0)

Borrower management

5.0

(1)

Business loans

(0)

Client portal

(0)

Collateral tracking

(0)

Compliance management

(0)

Compliance tracking

(0)

Configurable workflow

(0)

Construction loans

(0)

Contact database

(0)

Contact management

(0)

Core banking

(0)

Credit reporting

(0)

Credit union

(0)

CRM

(0)

Customer database

(0)

Customizable reports

(0)

Customizable templates

(0)

Dashboard

(0)

Data import/export

(0)

Data security

(0)

Digital signature

(0)

Document storage

(0)

Electronic payments

(0)

Escrow management

(0)

For commercial business

(0)

Fraud detection

(0)

Investor management

5.0

(1)

Lending management

(0)

Loan management

(0)

Loan origination

(0)

Loan portfolio management

(0)

Mobile access

(0)

Mortgages

(0)

Multi-Channel communication

5.0

(2)

Multi-Company

(0)

Online applications

(0)

Online payments

(0)

Payment collection

5.0

(1)

Payment reminders

(0)

PCI compliance

(0)

Real-Time data

(0)

Real-Time reporting

(0)

Reminders

(0)

Reporting & statistics

(0)

Reporting/Analytics

5.0

(1)

Role-Based permissions

(0)

Scheduling

(0)

Secure data storage

(0)

Self service portal

(0)

Status tracking

(0)

Student loans

(0)

Third-Party integrations

(0)

Transaction history

(0)

Workflow management

(0)

LoanPro alternatives

LoanPro

4.8

(74)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.8

Value for Money

4.8

Customer Support

4.9

Plaid

4.4

(86)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Intelligrow

(0)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Turnkey Lender

4.6

(36)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

LoanPro pricing

Value for money rating:

4.8

(74)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about LoanPro price and value

Value for money rating:

4.8

(74)

To see what individual users think of LoanPro's price and value, check out the review snippets below.

“I love the Support Team, Always successful in helping me with any questions. The program is very easy to use.”

Desiree C.

Business Office

“Very easy to use and the reports are very helpful, very user friendly and I love this software. I would recommend this software to everyone.”

diane h.

Finance Manager

LoanPro integrations (13)

Top integrations

Vonage Business Communications

TCN

Vonage Contact Center

LoanPro customer support

What do users say about LoanPro customer support?

Customer support rating:

4.8

We analyzed 36 verified user reviews to identify positive and negative aspects of LoanPro customer support.

Widespread user sentiment highlights the support team's deep product knowledge and critical role during onboarding and integration.

A portion of users consistently praise the support staff for being patient, courteous, and able to resolve issues quickly.

Multiple users report fast response times, clear explanations, and a friendly, professional approach from customer support.

Support options

Knowledge base

Faqs/forum

Email/help desk

Phone support

Chat

Training options

In person

Documentation

Live online

Webinars

Videos

To see what individual users say about LoanPro's customer support, check out the review snippets below.

“The LoanPro support team is very knowledgeable about the product and was instrumental in getting our organization up to speed post-integration, from helping us build tools to optimize collector work flows, to guiding how we architected our business processes in the platform. ”

Evan C.

VP Strategy

“The support group is courteous and patient, and have helped me resolve the issues and configure reports to get accurate information from the system. ”

Mary M.

“Some of the advanced functions take time and can be difficult to learn (we required help from the support team, but they were great), overall we got the software running to fit our company model well.”