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Full-service lending management platform
Value for money rating
4.8
/5
77
Price starts from
500
Per month
Per Feature
What users say
Tyler D.
Tyler D.
Price starts from
50
Per month
Pricing model
Free trial
Price starts from
199
Per month
Pricing model
Free trial
Price starts from
99
Per month
Pricing model
Free trial
Price starts from
9
/user
Per month
Pricing model
Free trial
Price starts from
Free
Pricing model
Free trial
Bryce M.
Verified reviewer
Used daily for 6-12 months
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Its really helped us keep accurate records of our loan files, and make adjustments due to irregular payments or loan modifications. It makes sending out monthly statements very simple.
I looked for a long time, and at many options to find all the features that Auto Pal offers. Its the most affordable software in its class. It has more than enough features than we typically use, and can help us resolve the really tricky loan calcs when we do a loan modification. A lot of the other loan servicing software doesn't have the tools to simply run the accurate calcs for a loan mod. Its been a great asset to our business. I also like the auto generated statements each month to make monthly billing simple. It also great to have it cloud based so that our whole team can easily access our accounts. The support team has always been great to talk to, and helpful getting us set up and resolving any technical issues we run into.
It took some effort and energy to get the software up and running, and customized to our needs. As always, it takes time to get used to a new software platform. Some of the advanced functions take time and can be difficult to learn (we required help from the support team, but they were great), overall we got the software running to fit our company model well.
Kryspin Z.
Used daily for 6-12 months
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I was able to plug a solution into a hole for a project where no other solution existed that i could tell of.
Personally, i'm a full stack developer. I was searching for a loan servicing package for an loan onboarding and servicing implementation. Built from ground up on Amazon's cloud, LoanPro is a first-class Platform for Loan Servicing. It offers: full API access with all documentation available to evaluate before you even sign. a wide set of payment processors: ACH, NACHA, credit/debit... a wide...
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Don I.
Computer Software, 11-50 employees
Used daily for 1-2 years
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Our company specializes in building lending solutions for online lenders and over the years we've worked with several different LMS vendors. Loan Pro has the most flexible loan setup options and comprehensive API on the market. It's easy to use, cost effective, and we recommend it to all of our clients.
Loan Pro is extremely flexible with built in support for many different loan configurations including CSO. The TILA numbers always match APRWIN with is great for audits. Support for event driven business rules and custom fields allow our clients fit the product to their specific business process.
Loan Pro is limited to the LMS function and does not include loan origination functions like contracts or verifications.
Lisa S.
Automotive, 1-10 employees
Used daily for 2+ years
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Accurate and simple loan management. Very "user friendly" for our staff and our customers.
Provides all the pertinent information for loan management at the click of a button. Simple and convenient navigation for the customer with online access and payment options. The very few times we have had technical problems, AutoPal's technical group has an immediate answer, and has everything up and running very quickly.
Doesn't account for "Lease Income" separately. The additional "tools" are quite expensive. The website offered is very limited in "edit" options.
Jorge U.
Financial Services, 1-10 employees
Used daily for 6-12 months
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Overall LoanPro can provide a great value for lending institutions. However I have felt that I cannot trust the program to work when most needed. There have been several instances where the program crashed during office hours and have had to turn away customers. Definitely cannot lend with confidence.
The features cover almost everything a lending institution needs.
Mail house tool can only send to primary addresses and not mailing addresses. Inconsistent variable formats and outdated documentation on variable use. Up time is not 99.9%. They fail to update service outages on their status page. Collector queue tool is always failing or inoperable. Daily maintenance runs during office hours; which advances the program to the next day. Failed to fulfill promises on new features
Anonymous Reviewer
Verified reviewer
Financial Services, 11-50 employees
Used daily for less than 6 months
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Easy to use from inital login - virtually turn key to take it as far as you want to go.
The screens are somewhat spread-out at least in Google Chrome. It makes finding page footers or menus difficult sometimes unless you know where to look.
Mary M.
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My company is a private real estate lender with business to business term and line of credit loans. The software is made especially for auto loan and lease companies. I should have utilized the free trial tool prior to scheduling my live demo to test the functionality for lines of credit and fund reporting. It has taken me a bit to get the system configured correctly to suppress unneeded fields,...
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Gabriela S.
Used daily for 1-2 years
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Is exactly what we need for our company. We can create our loans, our documents, we can see all the reports that we need.
It could be useful if the price would be more accessible for the features that we have. Besides that, we actually did not found any cons :)
Vanessa F.
501-1,000 employees
Used daily for 1-2 years
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Its the most affordable software that performs all of its functions. Very easy to use which allows for minimum errors.
Logging in can be difficult when multiple users are using at the same time which can be a hassle but not a huge deal.
Greg T.
Used daily for less than 6 months
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My firm purchased autopal for our lending business in September after trying a handful of different free trials out there. AutoPals software was the most user friendly and intuitive of the trials and we have been very happy to date. The support team has been very helpful in getting us up and running as we onboarded 50 plus loans. I find the flexibility of the software to be its biggest advantage and we have only scratched the surface of what it can do i think. So far very good!
Initial support and setup time could be greater as that cost can add up quickly. Greater flexibility for" interest only" loans would be helpful in my situation.
Tiffany R.
Financial Services, 11-50 employees
Used daily for less than 6 months
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LoanPro so far has been one of the best decisions we've made regarding software. Their features list speaks for itself and the value received is great!
The features, the customer service and sales team and their quick responses, the built-in integrations with their partners, the ease of getting setup in a timely manner.
So far we can't find any features that we're missing with this software.
Shawn Y.
Automotive, 1-10 employees
Used daily for less than 6 months
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Time and economic savings as well as the ability to do more deals more efficiently
Support, ease of use and AutoPal partners. I would guess that it saves me at least 1 employee already. cost benefit is amazing.
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Valerie D.
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Pros: flexible, easy interface, customizable, good support. Cons: shows fields which are not necessary to my business (easy enough to ignore). Support has been friendly, patient, and helpful. I look forward to working with them again in the future as our needs change.
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No cons were added to this review