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Ordway Platform Pricing, Features, Reviews and Alternatives
Ordway Platform product overview
What is Ordway Platform?
Ordway is a cloud-based billing and revenue automation platform that helps small to mid-size businesses price products, collect payments, send invoices, and handle revenue stream. The solution enables users to process pricing plans, contractors, and subscription plans.
Key benefits of using Ordway Platform
• The solution provides a finance module with functionalities such as access aging reports, revenue recognition rules, audit logs, and more.
• Ordway allows users to access the growth of customers with metrics including active customer count, revenue tracker, number of contracts, and renewed projects.
• The platform can be configured based on customer requirements with capabilities such as payment processing options, wire transfers, and refunds.
•The solution automatically starts billing when users close deals in third party applications such as Salesforce.
Typical customers
Platforms supported
Support options
Training options
Ordway Platform features
Functionality
4.6
/5
11
Total features
57
5 categories
Functionality contenders
Ordway Platform users reviews
Overall Rating
4.8
/5
11
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.09/10
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10
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Omri F.
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Anonymous Reviewer
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Aditya P.
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diane b.
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Michael S.
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Simon L.
Overall rating contenders
Conor O.
Verified reviewer
Financial Services, 51-200 employees
Used daily for less than 6 months
Review source
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We have a usage-based billing structure which we really struggled with in Zuora due to how it was configured. Ordway were attentive to where we were struggling and proposed a setup that provides exactly what we need. Our invoice timing has dropped from the 3rd week of the month to the first already and we are still to integrate Salesforce and our usage data. The UI is intuitive and easy to learn.
Some of the reporting is still being built out, however, they have a flexible custom reporting module that provides much of what I need and they have added multiple reports we use to their near-term reporting roadmap.
Michael S.
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
Review source
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Prior to Ordway, my company was using multiple billing systems for different products. It was very difficult to get a consolidated view of our customer's billing information. We are now on one system so that A/R can be tracked accurately, and all of our invoices have the same look and feel regardless of the products that the customer is buying.
Ordway is highly configurable and flexible, which allows me to tailor the workflow and my customers' billing experiences rather than rely on a pre-configured process.
Like any relatively new product, there are additional features that would be nice to have. The Ordway team has developed many new features since I began using the product, but there are still more things that I would like added over time. The team has been very responsive to my new feature requests and has either implemented the requested features or provided acceptable workarounds.
diane b.
Information Services, 51-200 employees
Used daily for 1-2 years
Review source
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Overall, sorry we tried them. Wasted a year trying to get it integrating with our accounting software. We found another solutions that we had up and running in 2 weeks and it was way less money.
Nice people at Ordway. Some pro rating functionality was nice.
We could not get it integrated with our accounting system expensive for what it could do
Dave S.
Financial Services, 51-200 employees
Used monthly for 6-12 months
Review source
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Ordway allows us to set up customers as they sign contracts, then dynamically bill them based on various usage factors as well as other factors. We can be confident that our customized invoices are accurate, and we can use the UI to quickly identify and fix any issues or changes as they happen.
Dynamic pricing tiers: Our business model includes charges based on number of employees and assets under management, which changes often as businesses scale up. Keeping our systems in sync with our billing operations is now not an issue. Volume of invoicing: With the amount of growth and volume we are doing, it would require an army of people to keep up if we were doing this manually Speed of implementation: Their customer success team helped load historical data and get all of our contracts configured. Our business is growing quickly and we didn’t have tons of resources to dedicate to getting Ordway set up. We were pleasantly surprised that we were able to stand up the system and go live in a matter of weeks as opposed to months.
Initial reporting functionality: Some of the reporting dashboards and functionality were not initially well-suited to our business model, although I think would be fine for a regular "SaaS" business. However the functionality has improved over time and we are able to export any/all of our data for additional analysis. Integration with accounting systems: We initially did not have a direct integration to our accounting system, but the ability to upload CSV files make it easy to regularly keep both systems in sync. I believe full integration capability is planned for this year (2019).
Omri F.
Real Estate, 11-50 employees
Used daily for 1-2 years
Review source
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We've had an excellent experience, from its implementation with a dedicated, focused and client-centric team, through to day-to-day use, simplification and automation of our processes.
- Handles multiple levels of complexity, addressing our different billing scenarios. - Flexible, allowing integration into other applications and our workflows. - Automation of several processes and continued growing potential for further improvements. - Attention, dedication and responsiveness of the Ordway team.
- Flexibility adds the possibility of complexity, and you need to mindful of that when implementing.
Ordway Platform FAQs and common questions
Q. Who are the typical users of Ordway Platform?
Ordway Platform has the following typical customers:
Mid Size Business, Small Business
Q. What languages does Ordway Platform support?
Ordway Platform supports the following languages:
English
Q. Does Ordway Platform offer an API?
Yes, Ordway Platform has an API available for use.
Q. What other apps does Ordway Platform integrate with?
Ordway Platform integrates with the following applications:
QuickBooks Online Advanced, Avalara, Salesforce Sales Cloud
Q. What level of support does Ordway Platform offer?
Ordway Platform offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base
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