Ordway Pricing, Features, Reviews & Comparison of Alternatives

Ordway

Billing & invoicing automation platform

5.0/5 (10 reviews)

Ordway overview

What is Ordway?

Ordway is a cloud-based billing and revenue automation platform that helps small to mid-size businesses price products, collect payments, send invoices, and handle revenue stream. The solution enables users to process pricing plans, contractors, and subscription plans.

Primary features of Ordway include usage-based billing, recurring subscription management, customized dunning workflows, use-expiry notifications, automated payment processing, journal entries, custom reports, customizable dashboards, ad-hoc bills, and more. The platform lets businesses apply special discounts and promotions based on customer requirements. Ordway also allows users to create revenue and billing recognition schedules to access audit trails and close financial periods.

The platform provides a visual dashboard, enabling users to track KPIs and key metrics through insights, detailed reports, and data visualization. Ordway offers a RESTful API to automate configuration and integrate with third-party ERP and accounting applications such as QuickBooks, Salesforce, and Avalara.
www.ordwaylabs.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, Australia

Supported languages

English
Ordway screenshot: The platform comes with a dashboard that enables users to access MRR, contracts, and countriesOverview of Ordway Billing and Revenue Automation PlatformOrdway screenshot: The solution lets users access a customer overview with key metrics and payment informationOrdway screenshot: Products in plans which can be customized based on activities and pricing

Ordway reviews

Excellent
10

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.9
  5.0
Conor O'Donoghue, CPA, CFA

Solution to our billing woes

Used daily for less than 6 months
Reviewed 2020-03-03
Review Source: Capterra

Pros
We have a usage-based billing structure which we really struggled with in Zuora due to how it was configured. Ordway were attentive to where we were struggling and proposed a setup that provides exactly what we need. Our invoice timing has dropped from the 3rd week of the month to the first already and we are still to integrate Salesforce and our usage data. The UI is intuitive and easy to learn.

Cons
Some of the reporting is still being built out, however, they have a flexible custom reporting module that provides much of what I need and they have added multiple reports we use to their near-term reporting roadmap.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Michael Spitzer

Powerful and flexible billing and revenue recognition software

Used daily for 6-12 months
Reviewed 2019-05-23
Review Source: Capterra

Prior to Ordway, my company was using multiple billing systems for different products. It was very difficult to get a consolidated view of our customer's billing information. We are now on one system so that A/R can be tracked accurately, and all of our invoices have the same look and feel regardless of the products that the customer is buying.

Pros
Ordway is highly configurable and flexible, which allows me to tailor the workflow and my customers' billing experiences rather than rely on a pre-configured process.

Cons
Like any relatively new product, there are additional features that would be nice to have. The Ordway team has developed many new features since I began using the product, but there are still more things that I would like added over time. The team has been very responsive to my new feature requests and has either implemented the requested features or provided acceptable workarounds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dave Sheen

Flexible billing system that can handle complex pricing structures

Used monthly for 6-12 months
Reviewed 2019-06-17
Review Source: Capterra

Ordway allows us to set up customers as they sign contracts, then dynamically bill them based on various usage factors as well as other factors. We can be confident that our customized invoices are accurate, and we can use the UI to quickly identify and fix any issues or changes as they happen.

Pros
Dynamic pricing tiers: Our business model includes charges based on number of employees and assets under management, which changes often as businesses scale up. Keeping our systems in sync with our billing operations is now not an issue. Volume of invoicing: With the amount of growth and volume we are doing, it would require an army of people to keep up if we were doing this manually Speed of implementation: Their customer success team helped load historical data and get all of our contracts configured. Our business is growing quickly and we didn’t have tons of resources to dedicate to getting Ordway set up. We were pleasantly surprised that we were able to stand up the system and go live in a matter of weeks as opposed to months.

Cons
Initial reporting functionality: Some of the reporting dashboards and functionality were not initially well-suited to our business model, although I think would be fine for a regular "SaaS" business. However the functionality has improved over time and we are able to export any/all of our data for additional analysis. Integration with accounting systems: We initially did not have a direct integration to our accounting system, but the ability to upload CSV files make it easy to regularly keep both systems in sync. I believe full integration capability is planned for this year (2019).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Omri Friedel

Ordway simplified our billing

Used daily for 1-2 years
Reviewed 2019-05-03
Review Source: Capterra

We've had an excellent experience, from its implementation with a dedicated, focused and client-centric team, through to day-to-day use, simplification and automation of our processes.

Pros
- Handles multiple levels of complexity, addressing our different billing scenarios. - Flexible, allowing integration into other applications and our workflows. - Automation of several processes and continued growing potential for further improvements. - Attention, dedication and responsiveness of the Ordway team.

Cons
- Flexibility adds the possibility of complexity, and you need to mindful of that when implementing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aditya Patil

Amazing Billing Platform

Used daily for 1-2 years
Reviewed 2019-03-20
Review Source: Capterra

Pros
Our home-grown billing system was built for an initial, more-simple use case and turned out to be inadequate for us as our use cases got complex. Ordway’s API let us automate this and they are maintaining the billing code base in a way we never could without hiring lots of engineers. Their documentation and support are great, so anytime we update our provisioning code, it’s easy to maintain the connection.

Cons
Nothing comes to mind really. If anything, there was very good support when it came to handling all the nuances of our billing scenarios

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ordway pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact Ordwat for pricing details.

Ordway features

API
Audit Trail
Automatic Notifications
Billing & Invoicing
Customizable Reporting
Electronic Payments
Invoice Management
Invoice Processing
Multi-Currency
Reporting & Statistics
Workflow Management

Accounting Integration (179 other apps)
Accounting Management (199 other apps)
Activity Dashboard (251 other apps)
Compliance Management (206 other apps)
Data Import/Export (199 other apps)
Expense Tracking (171 other apps)
Financial Analysis (144 other apps)
Real Time Data (157 other apps)
Third Party Integration (232 other apps)

Videos and tutorials

Additional information for Ordway

Key features of Ordway

  • API
  • Automated Billing
  • Billing Portal
  • Contingency Billing
  • Customizable Invoices
  • Discounts & Promotions
  • Dunning Management
  • Dunning Workflow Management
  • Hourly Billing
  • Invoice History
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Subscription Management
  • Tax Calculator
  • Volume-based Billing
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Benefits

• Ordway comes with a standard and customizable dashboard that allows users to create reports on customer movements, churn, and recurring revenues.

• The solution provides a finance module with functionalities such as access aging reports, revenue recognition rules, audit logs, and more.

• Ordway allows users to access the growth of customers with metrics including active customer count, revenue tracker, number of contracts, and renewed projects.

• The platform can be configured based on customer requirements with capabilities such as payment processing options, wire transfers, and refunds.

•The solution automatically starts billing when users close deals in third party applications such as Salesforce.