Ideagen Quality Management Reviews - Pros & Cons, Ratings & more

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Ideagen Quality Management

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Ideagen Quality Management is a quality, safety and risk management system offering tools for audit management, document control incident management, corrective actions and more

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Web-based

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iPhone

Quality Manager

Easy to use and great customer support. Good help feature so most issues you can figure out on your own.

Very good with lots of capability to be explored. Very good on the subject of innovation and ideas for clients.

Forensic Scientist

Qualtrax is a great tool for organizing information, helps eliminate paper with workflows, and is easily accessible. And their customer support is absolutely wonderful.

Quality Assurance site Manager

Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help  us drive continuous improvement across the site.

Project Manager

We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money.

Quality Assurance Manager

The use of issue manager to drive any process (which dosent neccesserily need to be quality related) is brilliant.

QA & Environmental Manager 

The administrator functions are easy to use. The document module is great and functions exactly how we need it to.

QA Pharmacy Technician 

The security and data integrity features are also good.

Quality Engineer

We like the simplicity and standardisation of this software, making multiple tasks and records easy to generate and maintain.

Quality Associate

There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums.

It is a very impressive system. The amount of documentation control paperwork has declined massively, and those members of the team have more capacity to work on other tasks.

Operations Director

Auditing features are great. Training records are straightforward.

Manager of Information Technology

Just doesn't work they way we intended it to. Difficult to navigate\use.

Scientist

I typed "training" on the search tab and came out as "no topics found"  seriously.

Quality and Regulatory Director

Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.

Head of Quality

Hence we have not had any areas within the system that we disliked.

Radiology IT Management

Integration of the software was quick and easy, as is general use on a day to day basis.

SHE Manager

It met our requirements relating to various ISO standards i.e 14001, 9001 and IATF 16949 with respect to training and document control.

iPassport Laboratory

Good basic system but could be improved for the future

Quality System

Great Bang for Your Buck

Great for a simple DMS

We didn’t have quality management software prior to this purchase so I don’t have much to compare it to, but I really like having the software. It seems to really help us keep track of everything. 

Useful product for tracking and storing documents 

Good Quality Management platform

I have been using Q pulse for over a year now and wouldn't want to use anything else. 

Q Oulse survey 

Q-Pulse helps with Quality Management 

Q-Pulse has simplified our QMS, enabling automation of review and target date reminders, improving our closure rate for CAPAs and meeting of target dates for document review and training. We have also dramatically reduced paper consumption and storage space required.

Great for GxP compliance

Good - our account manager [sensitive content hidden]  is really helpful and always responds to any queries. We have feel supported. The cost is so high for the modules we will not be purchasing any more. 

Fair Q-Pulse Review 

Q-Pulse also offered robust reporting and analytics capabilities, providing us with clear, concise, and visually appealing reports. This made it much easier to communicate with other departments and higher-ups about our current state of quality and any areas that needed improvement.

Q-Pulse

Better than any available competitors

Q pulse manages our QMS very well and ensures we have the latest revisions at all times. Doc control and doc approval process is very good

Q-Pulse QMS review

A highly important system to business and one that is easy to use. 

Qadex is a key piece of information for technical teams

When it works, it is great, but more often than not there a technical glitches which cause the system to work inefficiently. If these were minimised then a lot of time would be saved. 

Customer Care Review

Great Product with fantastic customer service 

Our complaints procedure is definitely a smoother process with all the information held in one place with the ability to extract management information, including visual graphs, to show trend analysis.   Our SLA process is now much easier with a standardised form giving no options for interpretation by the supplier on what information is needed.

Very useful portal for supplier management and complaint management

Q-Pulse QMS

Excellent system to help manage supplier approval, specification and complaints.

Help to manage supplier approval and specification management. 

Qadex

Q-Pulse allows straightforward management of document control, CAPAs, audits and equipment records. Altogether this makes these tasks easier to plan and prioritise

Powerful software once you learn it

With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult.  With Qualtrax able to made many of the burdensome tasks automated with immediate assignment to support staff and the training is assigned and completed on the individuals time making the process more efficient.

All in one compliance package for sure!

Our previous software system was not configurable.  Personnel could not easily find the documents they were looking for.  Administration personnel was limited so there was less interaction between departments.  Qualtrax improved all these.

Qualtrax Software Recommended for regulated industries

The main business problem that has been resolved with having the EQMS is one of compliance. Working in a heavily regulated industry, the EQMS allows us to have full control of documents, staff training, change controls, nonconformances and CAPA investigations, 
One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System. This was paper based before and far from ideal but having it available electronically means that users can access the system anywhere and at any time. This is important when users are located in several different countries. 

Review of Qualsys EQMS

 As anyone who has worked with Software knows, software is only half of the package.  Customer support, and service comprises the other half.  As much as I love the Qualtrax Software, it’s the support and employees that make your company. Every single person I have interacted with has been not only helpful, and friendly, but genuinely kind. The support we have received is stellar and I would recommend Qualtrax for that aspect alone.    

The site for customers to submit desired features for possible implementation tells me that you take the needs of your customers seriously; that you value our suggestions and needs, which is rare in a company.  Usually companies will say they want your feedback but it’s all talk. What you have done to engage your customers in the development process is impressive. Not only did you set the site up you give us feedback on the status of our suggestions.

I am truly impressed by your company as a whole. The employees that have worked to help us over the years with setup, updates, renewals and issues have been amazing, I can’t thank them enough. 



Ideagen Quality Management Reviews

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