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DoctorConnect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Appointment reminder & patient engagement software
Table of Contents
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DoctorConnect - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
DoctorConnect overview
What is DoctorConnect?
DoctorConnect is an appointment reminder and patient engagement software which enables medical, veterinary, and dental practices to communicate and engage with patients using features like medical appointment reminders, recall and patient retention management, waiting list management, and more.
Automated communication tools help streamline patient engagement, allowing users to set up and manage the sending and receival of important messaging automatically. Users can automate and manage appointment reminders and confirmations, reschedule requests, recare notices for follow-up appointments or patient retention, waitlist notifications, past due bill alerts, and announcements and bulk messages.
DoctorConnect supports a two-way communication system, and email, phone and/or text reminders, enabling users to log patient responses, as well as send initial reminders. The platform allows users to set up custom messages, plus custom reminder intervals and times. DoctorConnect’s appointment reminders are designed to reduce the number of appointment no-shows.
A central dashboard gives users quick access to patient information like name, appointment type, and recent appointment confirmations. DoctorConnect also facilitates patient engagement through quality of care surveys.
Starting price
per month
Alternatives
DoctorConnect’s user interface
DoctorConnect pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about DoctorConnect?
Users say DoctorConnect streamlines appointment management, reduces no-shows, and makes patient communication easier. They find the dashboard user-friendly, appreciate customizable reminders, and value features like mass notifications and patient surveys. Some mention challenges with integration to certain EHRs, confusion with reminders for rescheduled appointments, and difficulties editing appointments. They note the software saves staff time and improves productivity.
Reviewers appreciate the responsive and helpful customer support, describing it as prompt and attentive during setup and ongoing use. They feel support staff address issues quickly, though some wish for extended IT support hours and more in-house control over reminder messages.
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Who uses DoctorConnect?
Based on 71 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
DoctorConnect's key features
Most critical features, based on insights from DoctorConnect users:
All DoctorConnect features
Features rating:
DoctorConnect alternatives
DoctorConnect
Starting from
210
Per month
SimplePractice
Starting from
49
Per month
Tebra
Starting from
No pricing info
Advanced Data Systems
Starting from
350
One-time payment
DoctorConnect pricing
Value for money rating:
Starting from
210
Per month
User opinions about DoctorConnect price and value
Value for money rating:
To see what individual users think of DoctorConnect's price and value, check out the review snippets below.
Chyrel M.
Office Manager
Kaela S.
Manager
DoctorConnect integrations (7)
Integrations rated by users
We looked at 71 user reviews to identify which products are mentioned as DoctorConnect integrations and how users feel about them.
Integration rating: 4.0 (1)
“Pulls patient demographic and scheduling information for reminder calls. Sends reminders to complete patient paperwork and uploads to patient file. ”
cindi g.
Community Relations
Integration rating: 5.0 (1)
Other top integrations
DoctorConnect customer support
What do users say about DoctorConnect customer support?
Customer support rating:
We analyzed 22 verified user reviews to identify positive and negative aspects of DoctorConnect customer support.
A significant portion of users highlight the prompt, friendly, and highly responsive customer support team.
Multiple users appreciate the knowledgeable staff who assist quickly with setup, training, and ongoing issues.
Certain users mention IT support is not available 24/7, causing delays in resolving urgent issues outside business hours.
Support options
Training options
To see what individual users say about DoctorConnect's customer support, check out the review snippets below.
“Rozell was so timely in getting information to and from us and assisting each step of the way with the implementation. When we have questions or any issue, it is addressed immediately by the support staff. ”
Tricia H.
Practice Manager
“Ed Erby reaches out to the office frequently to make sure that we don't have any problems and customer service is very responsive to our needs.”
Emmett C.
CEO
“The IT support isn't available 24 hours a day so it doesn't always get resolved when its needed only on business days.”
Lauren R.
pharm tech
DoctorConnect FAQs
DoctorConnect has the following pricing plans:
Starting from: $210.00/month
Pricing model: Subscription
Q. Who are the typical users of DoctorConnect?
DoctorConnect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does DoctorConnect support?
DoctorConnect supports the following languages:
English, Spanish
Q. Does DoctorConnect offer an API?
No, DoctorConnect does not have an API available.
Q. What other apps does DoctorConnect integrate with?
DoctorConnect integrates with the following applications:
AdvancedPM, Nextech EHR & PM, eClinicalWorks, CareTracker Practice Management, ModMed
Q. What level of support does DoctorConnect offer?
DoctorConnect offers the following support options:
Email/Help Desk, Chat, Phone Support