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ModMed

Cloud-based EHR & practice platform for specialists

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ModMed - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2026

ModMed overview

Based on 371 verified user reviews

What is ModMed?

ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.

Who uses ModMed?

By industry, ModMed reviewers are most commonly professionals in medical practice (67%). The most frequent use case for ModMed cited by reviewers is electronic medical records (42% of reviewers).

Starting price

visit website

Pros & Cons

Practice Management

Ophthalmology

Office Efficiency

Pricing

Patient Charting

Scheduling

ModMed’s user interface

Ease of use rating:

4.4

(371)

ModMed reviews

Overall rating

4.4

371

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.80/10

Rating distribution

250

Pros

“I entered into a five-year agreement at approximately $800+ per user per month for a two-provider setup. When my practice transitioned to a single provider, I was unable to reduce the number of users, despite multiple discussions with their team.”

Danny A.

Physician

“The contract is highly restrictive, there is little to no ability to downgrade, and even in the setting of major practice changes, such as selling a practice, the financial obligations remain in place.”

Danny A.

Physician

“The platform is user-friendly and adaptable to our practice’s needs, which makes a noticeable difference in productivity. While there are occasional slowdowns and some processes could be more streamlined, the overall functionality and benefits outweigh the drawbacks.”

Jessica S.

Admin

Cons

“As far as body map, the pretibial area is so large and hard to document multiple biopsy sites in this area and have them documented with different names for clarification on path.”

Lindsay R.

LPN

“The new update has forced us to enter in multiple duplicate meds and allergies which causes a delay in entering charts.”

Brooklyn V.

Medical Assistant

“The diagnosis is often wrong and the plans are incomplete.”

Kenneth B.

director

Who uses ModMed?

Based on 371 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice

Hospital & Health Care

Health, Wellness and Fitness

Construction

Others

Use cases

Electronic Medical Records

Medical Practice Management

Medical Scheduling

Medical Billing

Dermatology EMR

ModMed's key features

Most critical features, based on insights from ModMed users:

HIPAA compliant

4.9

(155)

Patient records management

4.7

(102)

Appointment scheduling

4.6

(57)

Patient portal

4.5

(78)

Reporting & statistics

4.0

(1)

Confirmations/Reminders

5.0

(1)

All ModMed features

Features rating:

4.4

(371)

Activity dashboard

4.5

(15)

Alerts/Notifications

5.0

(2)

Analytics

(0)

Annotations

(0)

API

4.3

(10)

Appointment management

4.4

(42)

Appointment scheduling

4.6

(57)

Automated scheduling

4.3

(3)

Automatic transcription

(0)

Billing & invoicing

4.5

(43)

Charting

4.7

(148)

Claims management

4.4

(53)

Claims scrubbing

3.8

(6)

Clinic interoperability

4.6

(17)

Code & charge entry

1.0

(1)

Coding assistance

4.5

(22)

Communication management

4.0

(1)

Compliance management

5.0

(1)

Compliance tracking

1.0

(1)

Confirmations/Reminders

5.0

(1)

Customizable dashboard

(0)

Decision support

4.1

(13)

Document management

4.7

(53)

Drug reference database

(0)

EDI

(0)

EHR/EMR integration

(0)

EMR/EHR

4.8

(29)

E-Prescribing

4.6

(100)

File sharing

(0)

Financial analysis

(0)

Financial management

4.7

(3)

For dermatologists

(0)

For medical purposes

5.0

(2)

For obstetrics & gynecology

(0)

For ophthalmologists

1.0

(1)

For orthopedics

(0)

For pain management

4.0

(2)

For podiatrists

(0)

For urologists

(0)

Handwriting recognition

(0)

HIPAA compliant

4.9

(155)

Historical reporting

3.0

(1)

Image management

(0)

Imaging and x-rays

(0)

Insurance eligibility verification

4.4

(89)

Inventory management

5.0

(1)

Invoice history

1.0

(1)

Lab results

(0)

Meaningful use certified

(0)

Medical billing

4.2

(60)

Medical terminology database

(0)

Medication management

4.0

(1)

Messaging

(0)

Mobile access

(0)

Mobile app

(0)

Multi-Location

(0)

Multi-Physician

(0)

Multi-Provider practice

(0)

Natural language processing

(0)

Onboarding

(0)

ONC-ATCB certified

(0)

One-to-One messaging

(0)

Online forms

(0)

Order entry

(0)

Patient education

(0)

Patient engagement

4.0

(4)

Patient intake

(0)

Patient portal

4.5

(78)

Patient questionnaires

(0)

Patient records management

4.7

(102)

Patient scheduling

4.7

(17)

Payment collection

(0)

Payment processing

4.5

(4)

Physician scheduling

4.8

(12)

Practice management

4.6

(48)

Progress notes

(0)

Records management

5.0

(1)

Registration management

4.5

(2)

Reminders

4.8

(12)

Remittance advice

2.5

(4)

Remote treatment planning

(0)

Reporting/Analytics

4.4

(5)

Reporting & statistics

4.0

(1)

Revenue management

5.0

(2)

Scheduling

5.0

(3)

Search/Filter

(0)

Self check-in/check-out

4.4

(5)

Self service portal

(0)

Speech recognition

(0)

Surveys & feedback

(0)

Task management

2.5

(4)

Telemedicine

4.5

(11)

Templates

(0)

Treatment planning

4.8

(6)

Video conferencing

5.0

(1)

Voice recognition

(0)

Workflow management

3.7

(3)

ModMed alternatives

ModMed

4.4

(371)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.3

Customer Support

4.2

Jane

4.8

(534)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.8

AestheticsPro

4.5

(667)

visit website

Starting from

160

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.5

Fusion

4.3

(708)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.2

Value for Money

4.2

Customer Support

4.3

ModMed integrations (2)

Integrations rated by users

We looked at 371 user reviews to identify which products are mentioned as ModMed integrations and how users feel about them.

Klara

Integration rating: 4.6 (8)

“It is a great communication tool with our patients. The AI is getting better with each quarter. It has made self scheduling much easier which allows the call center to answer more calls.”

Michelle A.

Director

Relatient

Integration rating: 4.2 (6)

“cut down of office staff work load”

Steven P.

Physician

WebPT

Integration rating: 5.0 (2)

eClinicalWorks

Integration rating: 5.0 (1)

“The interface allows for the clinic schedule to post to the providers smartphone and the completed documentation is interfaced to post to the required visit notes”

“Our software is Critical in EHR and Billing. We wanted to keep as much as possible within one product. We use other products eCW offers as well. Healow is another great asset to our office.”

Michelle M.

Practice Supervisor former Application Support

1/2

gGastro

Integration rating: 2.0 (1)

Other top integrations

Phreesia

Medsender

ModMed customer support

What do users say about ModMed customer support?

Customer support rating:

4.2

We analyzed verified user reviews to identify positive and negative aspects of ModMed customer support.

Widespread user sentiment highlights fast response times and helpful, friendly support staff when reaching out for assistance.

A significant portion of users report that support is easy to contact, knowledgeable, and resolves issues efficiently.

Broad user base appreciates the proactive approach, with support taking user feedback and enhancement requests seriously.

A minority of users mention slow or unresponsive customer service, with some citing unresolved issues and lack of follow-up.

Support options

Knowledge base

Email/help desk

Phone support

Faqs/forum

Training options

Webinars

Live online

Videos

Documentation

In person

To see what individual users say about ModMed's customer support, check out the review snippets below.

“We have always gotten great support and quick responses to any issues.”

Yvonne S.

Assistant Practice Administrator

“Support is typically great, fast response times, but does depend on who answers the phone.”

Frankie R.

Office Manager

ModMed FAQs

Q. Who are the typical users of ModMed?

ModMed has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money

Q. What is ModMed used for?

ModMed is a cloud-based, all-in-one platform serving specialty medical practices across dermatology, gastroenterology, ophthalmology, orthopedics, and more. It unifies EHR, practice management, revenue cycle management, and patient engagement into a single system, eliminating the need for disparate point solutions. Specialty-specific clinical workflows, adaptive learning documentation, and integrated billing tools allow practices to manage the full care and revenue cycle from a single interface. ModMed extends its core clinical and administrative capabilities with analytics dashboards, telehealth, e-prescribing, and a patient-facing portal for scheduling, intake, and communication. The platform is designed to scale across solo practitioners, group practices, and multi-location organizations. Role-based access controls and configurable workflows support diverse team structures, while cloud deployment ensures accessibility across devices without on-premise infrastructure requirements. By consolidating clinical, financial, and operational data in one platform, ModMed gives practice administrators and clinicians a unified view of performance, patient outcomes, and revenue health. Reporting tools surface key metrics across scheduling, collections, and clinical quality, supporting data-driven decisions for practice growth and compliance management.

Q. Does ModMed support mobile devices?

ModMed supports the following devices:
Android, iPhone, iPad

Q. What level of support does ModMed offer?

ModMed offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum