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Instinct Science
5
214
4
18
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based operating system for the modern animal hospital
Table of Contents
Instinct Science - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Instinct Science overview
Based on 234 verified user reviews
What is Instinct Science?
Instinct Science is a veterinary tool offering key features such as treatment planning, charting, patient records management, and prescription processing, among others.
Who uses Instinct Science?
By industry, Instinct Science reviewers are most commonly professionals in veterinary (92%). The most frequent use case for Instinct Science cited by reviewers is veterinary (100% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Patient Treatment
User Interface
Charge Capture
Patient Charting
Instinct Science’s user interface
Instinct Science review summaries overview

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.8
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Instinct Science?
Reviewers appreciate Instinct Science for its intuitive, user-friendly design that streamlines patient treatment and record-keeping in busy veterinary hospitals. They find treatment sheets easy to create and edit, with features that help reduce medical errors and improve workflow efficiency. Most say the software is highly customizable, visually appealing, and makes tracking treatments and patient progress straightforward. They value seamless communication between team members and departments, and note that onboarding is smooth even for those new to veterinary software.
Users report that customer support is responsive and available 24/7, quickly addressing issues and implementing suggestions. They mention occasional minor bugs or slowdowns, but say these are rare and resolved promptly. Some feel integration with other systems and certain features could be improved, yet most agree Instinct Science enhances hospital organization and patient care.
Select to learn more
Who uses Instinct Science?
Based on 234 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Instinct Science's key features
GetApp's analysis of 54 verified user reviews collected between January 2023 and May 2024 identifies Instinct Science's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Instinct Science's charting capabilities. They find the process straightforward, quick, and intuitive, with customizable templates that improve record clarity. Users report that it is easy to track trends, treatments, and medication administration. They highlight the ability to review daily patient records and make detailed notes, which aids in seamless real-time patient care. They also value the software's accessibility across large facilities and its ease of use for new users. Of the 19 Instinct Science users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.
Reviewers indicate that Instinct Science excels in patient records management. They find the documentation and management of patient vitals, treatments, and diagnostic orders to be highly efficient. Users appreciate the organized and easily accessible information, customizable documents, and the drag-and-drop capability. They report that it simplifies creating, recalling, and maintaining records, and enhances communication between doctors and technicians. They also value the elimination of paper treatment sheets and the ability to import prior records. Of the 35 Instinct Science users who gave detailed accounts of their use of Patient Records Management, 91% rated this feature as important or highly important.
Reviewers highlight the efficiency of Instinct Science's prescription processing. They appreciate the integration with Plumb's for dosage research and drug inserts, and the ability to print drug labels easily. Users find the system intuitive for both initial prescriptions and refills, with safety capabilities ensuring proper dosing. They mention the convenience of accessing prescriptions from any page and the helpfulness of the refill option. However, some note issues with Dymo label printers and suggest improvements for easier renewal of prescriptions. Of the 23 Instinct Science users who gave detailed accounts of their use of Prescription Processing, 83% rated this feature as important or highly important.
All Instinct Science features
Features rating:
Instinct Science alternatives
Instinct Science pricing
Value for money rating:
Starting from
Free
User opinions about Instinct Science price and value
Value for money rating:
To see what individual users think of Instinct Science's price and value, check out the review snippets below.
Ares A.
RVT
Brittany B.
Emergency Veterinarian
Instinct Science integrations (4)
Integrations rated by users
We looked at 234 user reviews to identify which products are mentioned as Instinct Science integrations and how users feel about them.
Integration rating: 3.9 (24)
Integration rating: 5.0 (5)
Integration rating: 5.0 (3)
“Drug interactions checker and dosing information. Drug handouts are wonderful.”
Jennifer D.
Medical Director
Integration rating: 2.0 (2)
Instinct Science customer support
What do users say about Instinct Science customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Instinct Science customer support.
Widespread user sentiment highlights the 24/7 chat support with immediate, helpful responses from real humans.
A significant portion of users value the support team's responsiveness to suggestions and rapid issue resolution.
Many reviewers appreciate the friendly, professional, and knowledgeable support staff always available to assist.
A broad user base finds onboarding, training resources, and ongoing support highly effective and accessible.
Support options
Training options
To see what individual users say about Instinct Science's customer support, check out the review snippets below.
“We are a 24 hr emergency hospital and having the knowledge that we have an actual human for support the entire 24 hours is invaluable to us (BeepBoop is helpful, too!)”
Lori B.
Office Manager
“The 24/7 chat feature allows team members to get help or make suggestions in real time, and the response is virtually immediate.”
Stephanie W.
Hospital Administrator
Instinct Science FAQs
Instinct Science has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Instinct Science used for?
Instinct is the new cloud-based operating system for the modern veterinary hospital. From simple outpatient procedures to complex critical care cases, Instinct's user-friendly platform helps you seamlessly collaborate with your team, streamline your workflows, and optimize patient care with three digital tools that are powerful alone, but even better together. -ITP is a stand-alone workflow system that serves as your patient nerve center, digitizing outpatient and inpatient treatment flows. -EMR is a full electronic medical record and practice management system, built out of our meticulously designed Treatment Plan platform. -InstinctScripts is a first-of-its-kind e-prescribing module connecting veterinary practices and pharmacies to streamline Rx and refill workflows. With expert-guided tools like our patient safety warning system, automated charge capture, vitals management, digital treatment sheets, and hospital-wide communication boards, Instinct can help supercharge your team's efficiency.
Q. Does Instinct Science support mobile devices?
Instinct Science supports the following devices:
iPhone, iPad, Android
Q. What level of support does Instinct Science offer?
Instinct Science offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat











