NueMD Features

NueMD

Medical billing, scheduling and electronic health record (EHR) software. Your complete practice management solution.

4.37/5 (454 reviews)

NueMD Feature Summary

  • Patient Scheduling
  • Appointment Reminder Calls or Texts
  • Insurance Eligibility Verification
  • Patient Records
  • Scan Insurance Cards & IDs
  • Track Patient Flow (Arrival, Check-In, Visit, Departure)
  • Track Co-Pays, No-Shows, and Cancellations
  • NueMD Mobile
  • Charge Capture
  • Electronic Chart Management
  • Medical Billing
  • Claims Processing
  • Claim Scrubbing
  • Batch Claims Submission
  • Electronic Remittance Advice (ERA)
  • Electronic Statements
  • Explanation of Benefits (EOB)
  • Collections Management
  • Inventory Management
  • Reports & Analysis

NueMD Features In Depth

Practice Management

NueMD’s practice management tools make it possible for healthcare providers to see as many as four additional patients a month, while working 23 fewer minutes each day. That kind of incremental change is made possible due to the applications’ streamlined practice management features, which generate accurate claims and reimbursement forms automatically for providers and their staff.

You can reduce the number of no-show patients at your own clinic by integrating NueMD into your workflow. The practice management module includes features for medical billing (automatically scrubbing claims against millions of claims edits) and practice scheduling. NueMD is robust enough to handle multi-physician and multi-specialty practices. The practice management module also includes features for patient registration, reimbursement management, patient statement and collections, and reports.

Electronic Health Records (EHR)

Customization matters in the healthcare industry, which is why NueMD has developed custom software packages for almost 100 different medical specialties. Busy practice managers can tailor NueMD’s software to their existing workflows with new patient encounter templates.

You can create clinical charts, capture charges, and start claims all from within the integrated EHR software. With NueMD, your providers can generate prescriptions for patients from inside their charts, and they can organize lists of preferred medications and preferred local pharmacies. Practices can also offer secure patient portals as a way to give patients more control over their own healthcare data. Within these portals, patients are able to schedule their own visits and review educational healthcare materials.

Medical Billing Services

Complicated billing services can drag a practice down, which is why NueMD has developed a streamlined solution that’s straightforward to implement at any small and mid-size practice. Using NueMD’s medical billing software and EHR, NueMD says practices can increase revenue by an average of 5% in the first two months.

It’s possible to begin recouping outstanding claims almost as soon as you integrate NueMD’s medical billing services into your practice. With NueMD, you can access patient account information in real-time, and you can generate reports. Using the most up-to-date credentialing and contract negotiation features, student health and private medical practices can process more payments and ensure that the claims they do file are accurate from the get-go.

Mobile

NueMD is changing the face of medicine by offering practice management solutions that providers can utilize from inside or outside the clinic. From their desktop computers, laptops, tablets, and smartphones, practitioners are able to view clinic schedules and patient charts. They can also update billing profiles and record patient diagnosis’s from inside their clinics.

NueMD’s mobile features are well suited for physicians who work in multiple locations or practice settings, and particularly those who frequently round at hospitals. Any changes made to a chart are transmitted the moment a practitioner hits “save,” and all data transmission and storage is HIPAA compliant.

Competitor Feature Comparison

API
Charting
Customizable Templates
Fax Management
Instant Messaging
Prescribing
Registration Management
Reimbursement Management
Learn moreCompare App
API
Charting
Customizable Templates
Fax Management
Instant Messaging
Prescribing
Registration Management
Reimbursement Management
Visit WebsiteCompare App
API
Charting
Customizable Templates
Fax Management
Instant Messaging
Prescribing
Registration Management
Reimbursement Management
Visit WebsiteCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

NueMD Feature Reviews

25 reviewers had the following to say about NueMD's features:

Padi Fathali

My experience with NueMD in the last several months have been nothing short of impressive

2017-08-29

Ease of us, less management at the front desk because of reminder features and patient portal.

Pros

My staff required none of the training provided by NueMD due to how easy it is to pick up!

Cons

The only thing that comes to mind if I really think on it is the "reminder feature".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenny Harader

Best Practice Management System

2014-11-05

Pros

Notes are easy to access, and reports are very helpful with pending collections.

Cons

Compared to other Practice Management systems, NueMD is the whole package in one!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering NueMD

I highly recommend NueMD over any other Practice Management software because it is the best one that I have ever used in 19 years of being in this business.

Source: Software Advice
Helpful?   Yes   No
Read more
Margie Sherman

Easy to use.

2012-11-05

It is very easy to learn and does a great job on claim follow up.

Pros

Easy to use. Ability to stay on top of AR and patient responsibility is far superior to any other PM system I have used in the past.

Cons

The inability to create any type of custom report.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
MerryBelle Hodges

NueMD fits the bill for an Internal Medicine practice

2014-08-26

Pros

From scheduling to documenting patient encounters to billing, NueMD aids us in all aspects of practice management.

Cons

As a long time client of Nuesoft Technologies, I honestly don't have any negative comment with regard to their services or software.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering NueMD

Software that is efficient yet user-friendly is critical to a busy medical practice. I find it is important to be able to teach part-time employees and personnel who come on an as-needed basis how to navigate through the software without a significant amount of instruction time. Personnel are able to learn to navigate this software quickly.

Source: Software Advice
Helpful?   Yes   No
Read more
Stephanie Huss

User Friendly Software with Great Pricing Options

2017-02-21

It is very time efficient to have the EDI tracking automatically noted right into your claim. And the cost is included in the monthly fee, so that was another expense that was done away with!

Pros

Pricing, ease of setup and use, claims management screen is a great tool, EHR integration, pricing, support staff, amazing user guides!

Cons

This is frustrating for old-school billers like me that love their reports, but the claims management screen tend to make that a non-issue as all the information you need is on that screen and that screen has all the claims on your reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering NueMD

If you are looking for a new software, this is a good product.They can answer all your questions and he takes the time to really understand your questions.

Source: Software Advice
Helpful?   Yes   No
Read more
Marlene Shank

Finally, a Software that Works!

2017-02-21

We are so happy with NueMD. Their Fantastic Training is KEY to efficiently using it's attributes!

Pros

How the claims section is user friendly and so helpful for a billing company

Cons

Appointment Reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering NueMD

No

Source: Capterra
Helpful?   Yes   No
Read more
Erin Cowell

Practice Administrator

2016-08-05

Pros

I also like the ease of the billing management system from the time the ticket is started to completion.

Cons

The training, the book and videos don't always match the instructions or feedback that we receive from the customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering NueMD

Make the book more accurate and user friendly. The steps in the book and the video are not always easy to follow.

Source: Software Advice
Helpful?   Yes   No

Response from JH


Thanks for your feedback, Erin. I’m delighted to hear about your positive experience with customer service and I’ll be sure to share your thoughts with our Media team about the training materials. Thanks for choosing NueMD!

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Nicole Berdecia

NueMD overview

2017-11-01

Customer service needs a little more work but overall I would recommend this product.

Pros

This product is very easy to learn and very functional for the day to day office use and practice management.

Cons

Customer service doesn't always respond to tickets that are emailed to them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Steven Harader

NueMD is simply the best!

2014-11-07

The way in which the program is laid out makes it incredibly easy to use. Claims go out and come back paid accurately and timely.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Margie Sherman

NueMD Practice Management System Review

2014-07-09

Pros

It allows for easy charge entry by the billing service or directly by the provider. Batch claim submission is a "one-click" process.

Cons

Some of the reporting features could have more abilities by allowing for more details in practice trends.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering NueMD

It's easy to use and understand. It requires very little training. The software is designed in a way that makes followup and tracking of A/R less tedious than other systems.

Source: Software Advice
Helpful?   Yes   No
Read more
Molly Lamb

Schedule and bill clientele services

2015-02-17

Pros

I appreciated the simplicity of the NueMD design; it was easy to extend schedules, and the design was two-dimensional.

Cons

It was only a billing/scheduling service; no report documentation in the software design.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering NueMD

Recommendations were previously discussed in aforementioned boxes.

Source: Software Advice
Helpful?   Yes   No
Read more
Robert Eilrich

concise, easy-to-use, frequent updates to better the system

2015-12-24

Billing, practice management, easy to navigate, interconnected, call reminders. Nice icd9 to icd10 mapping Cons.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Pam Anderson

So Happy with NueMD

2017-05-04

NueMd has taken the stress out of our claims and payment cycles.

Pros

We brought our billing in-house, and the training and support offered really eased the transition.

Cons

I would love to have a report to print address labels for my patients, and a report that links encounters, dx codes, patient name and our Practice Fusion chart number.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jennifer Canfield

Great value

2018-05-04

Pros

Ease of use, simplicity of charting for nurses and doctors, electronic billing and ERA is a GREAT feature, easy to learn for first time electronic charting

Cons

the lack of customization for reminder texts, cannot add specific messages as reminders, also sometimes it is hard to reach customer service

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lynda Turner

NueMD Review

2016-08-04

Pros

Creating a ticket and billing are simplified.

Cons

The downsides have been the difficulty with setting up the templates for documentation, students reporting difficulties with signing in to the on-line portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering NueMD

Compare charting/templates with other companies, cost benefit, and ease of billing service.

Source: Software Advice
Helpful?   Yes   No

Response from KM


Hi, Lynda! I’m so happy to hear about your outstanding experience with our customer service team and can’t wait to share your thoughts with them. We greatly appreciate your feedback and thank you for your business!

Read more
Darcy Hargrove

Review of NueMD

2016-12-05

We are pleased with the practice management and EHR functions of NueSoft.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sarah Bork

NueMd is an easy billing system from input to claims and payment.

2015-07-22

Biller must be knowledgeable about each insurance company and how they want claims billed.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Dunn

NueMD Review

2014-01-28

Only cons that I would address is the expense we are incurring to maintain 40 client practices, however having the cloud based system does eliminate the need to maintain a server, the updated codes and compliance to all changes implemented by the payers makes NueMD state of the art.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kathryn McEachin

Best Billing Software!

2017-02-28

I have a small medical billing company, but I also do a lot of training for billing and coding.

Pros

Ease of setting up new practice and getting both Front Desk and Billing Staff working quickly.

Cons

I do not like having to wait for reports - especially since most of my clients are pretty small practices, but not all reports are set up that way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Heather McGuire

Wonderful experience

2015-02-23

Pros

The staff is always available. The reports are limitless.

Cons

I would like the document creator to be easier to use and create, like Superbills.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering NueMD

Make sure that it's user-friendly and that the support is always available.

Source: Software Advice
Helpful?   Yes   No
Read more
Jennifer Sunday

I have been using the practice management system for about 2 years. I love their product.

2015-07-30

It is very easy to bill to the insurance companies and also the patients.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tammy Ray

Seven-year user of NueMD Practice Management

2014-07-17

Pros

The practice management is very user-friendly for all ages, and the support has been great.

Cons

I have not found anything that I do not like about this product or vendor.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering NueMD

Do your research. Narrow down to your 2-3 favorite products, and then have the vendor give you a second demo. Have your questions written down in advance.

Source: Software Advice
Helpful?   Yes   No
Read more
Diana Scislowicz

Great product

2016-12-13

The initial set up for your office can be program with all of your referral sources, billing codes etc...

Pros

The system will allow you to register a patient, schedule, check in/out and billing in a few easy steps.

Cons

At this time I am not finding any cons to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering NueMD

If you're considering trying this system don't waste your time with other complicated programs.

Source: Software Advice
Helpful?   Yes   No
Read more
Andrea Stonecipher

solo practicing physician having nothing but headaches with NueMD's nonfunctional EHR, technical issues with eprescribing, no eLabs, and 2 days to get support

2018-09-21

Why would an appliance company be using EHR and medical billing software and giving them 5 stars?

Pros

If you are only using this software for billing, it is straightforward and the clearing house has sped up claims processing for my practice.

Cons

Getting support takes 1-2 business days and may require you to schedule an appointment at their convenience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Christi Antee

I'm very impressed with this software and the people who represent it!

2015-01-08

Pros

The Billing/Financial feature stands out amongst its competitors with clean tracking and submitting claims and reports.

Cons

I would like the capability to fax straight from the EHR and the capability to turn encounters into letters. Uploading EHR files from an outside vendor takes entirely too long. We've been been waiting for over six weeks for the file transition.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering NueMD

There are too many positives about this software to not consider it. I like that NueMD offers a workaround for the things that they are lacking yet plan to implement in the future.

Source: Software Advice
Helpful?   Yes   No
Read more