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PetsApp Logo

Veterinary clinic communication and workflow management

Table of Contents

PetsApp - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

PetsApp overview

What is PetsApp?

Running a clinic is challenging – scheduling appointments, taking payments, patient management. All while your phone is ringing off the hook. Enter PetsApp.

PetsApp is a veterinary client communication and marketing platform built by veterinarians for veterinarians.

Join the community of over 2,500 veterinary professionals using PetsApp to conquer communications chaos, improve staff capacity, and deliver quality customer care using our easy-to-use software.

Rated 4.9 stars on the App Store by over 10,000 pet owners around the globe, more and more customers are turning to PetsApp to make accessing quality animal care even easier.

Find out more on our website: www.petsapp.com.

Key benefits of using PetsApp

- Allow your team to send inpatient updates to clients
- Remote post op checkups via video, image or text chat
- Enjoy taking payments via PetsApp. Before, after or during treatments
- Built in marketing platform to help communicate and drive incremental value to your veterinary clinic
- Online appointment booking
- Track reviews and Customer Effort Scores (CES) for your clinic
- Report on your team's progress

- Save up to three hours of inbound call time a day
- 85% reduction in missed calls
- Decrease no-shows by 35%

Starting price

Free

Alternatives

with better value for money

PetsApp’s user interface

Ease of use rating:

PetsApp pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(6)
5(32)

What do users say about PetsApp?

Ease of use, effective way to communicate with clients without them having to ring the practice, only allowing messages to be marked as "Read" once they're actioned by a staff member so they don't get missed.

Select to learn more


Who uses PetsApp?

Based on 38 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary
Hospital & Health Care

Use cases

Veterinary
Patient Engagement

PetsApp's key features

Most critical features, based on insights from PetsApp users:

Messaging
Confirmations/Reminders
Patient records management
Appointment scheduling
Prescription processing
Payment processing

All PetsApp features

Features rating:

Mobile access
Patient engagement
Patient portal
Scheduling
Appointment management
Video conferencing
Client management
Telemedicine
Billing & invoicing
Self service portal
Workflow management
Monitoring
Multi-Channel communication
Multi-Location
Third-Party integrations
Patient questionnaires
Reminders
Reporting & statistics
SMS messaging
Status tracking
Surveys & feedback
Accounting
Activity dashboard
Activity tracking
Alerts/Notifications
Automated scheduling
Calendar management
Campaign management
Care plan management
Charting
Communication management
Compliance management
Customer database
Customizable reports
Data import/export
Electronic payments
Email reminders
Live chat

PetsApp alternatives

PetsApp logo

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DocVilla logo

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No pricing info

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Free version
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Customer Support

PetsApp pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about PetsApp price and value

Value for money rating:

To see what individual users think of PetsApp's price and value, check out the review snippets below.

“Great for younger members of the team who are used to communicating in this way. Nice to look at, easy to use and easy to feedback for future development.”
JL

Jacqui L.

Practice Manager

“Our business has really benefited from this app and our clients love it too. It is super easy to use.”
SJ

Sophie J.

Director and Vet

PetsApp integrations (15)

Integrations rated by users

We looked at 38 user reviews to identify which products are mentioned as PetsApp integrations and how users feel about them.

Merlin logo
Merlin

Integration rating: 5.0 (1)

PetsApp support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
Phone Support

Training options

Webinars
Live Online
Documentation
Videos
In Person

PetsApp FAQs

Q. Who are the typical users of PetsApp?

PetsApp has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does PetsApp support?

PetsApp supports the following languages:
English


Q. Does PetsApp support mobile devices?

PetsApp supports the following devices:
Android, iPad, iPhone


Q. Does PetsApp offer an API?

No, PetsApp does not have an API available.


Q. What level of support does PetsApp offer?

PetsApp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support

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