Practice Fusion Pricing, Features, Reviews & Comparison of Alternatives

Practice Fusion

Cloud-based electronic health record platform

3.69/5 (385 reviews)

Practice Fusion overview

What is Practice Fusion?

Practice Fusion is a cloud-based unified electronic health record (EHR) management solution that connects physicians, patients and data at the same platform, ensuring better healthcare access to patients. The product helps in streamlining clinical workflows & ensuring paperless service delivery for the needs of medical practitioners, small practice setups, legal medical groups, academic institutions, and non-profit organizations across the United States.

Practice Fusion’s primary module - EHR - offers features such as automatic import of customer data reducing the time for manual data entry, quick product implementation cycle without any downtime, online appointment scheduling with the facility of online check-ins, and electronic sharing of test results & patient histories. The EHR module also offers features such as automatically checking patient eligibility, claims management, medical appointments scheduling, and appointment reminders. The practice management module of the solution allows users to manage practice workflows with electronic task management and intuitive reporting offering features such as managing all communications from a single inbox, referring patients electronically, and consolidating front desk & back-office responsibilities. The charting module of the product offers over thousand pre-defined charting templates, or customizable templates that capture most of the clinical workflows. E-prescribing module enables medical practitioners to send electronic prescriptions directly from their patient’s charts. The product also enables clinical professionals to submit & receive lab & imaging orders directly from the patient’s medical charts.

Practice Fusion is HIPAA compliant and allows users to chart & access data from any device type including tablets or mobile phones. The product partners with major medical billing providers such as AdvancedMD, NueMD, and CollaborateMD, among others.
www.practicefusion.com

Pricing

Starting from
$99/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Practice Fusion screenshot: Practice Fusion allows patients to fill customizable intake forms electronicallyPractice Fusion screenshot: Practice Fusion allows usres to recieve lab results directly into the EHR solution to be shared furtherPractice Fusion screenshot: Practice Fusion charting view for charting patient schedulesPractice Fusion screenshot: Practice Fusion enables scheduling and managing appointmentsPractice Fusion screenshot: Practice Fusion enables sending e-prescriptions instantly from patient’s chartPractice Fusion screenshot: Practice Fusion enables sending ICD-10 superbills to the biller or integrated billing solutionPractice Fusion screenshot: Practice Fusion offers cloud-based EHR scheduling for multiple facilities, doctors and providers

Practice Fusion reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.5
  3.9
  3.3
Latrice Jones

I've been using Practice Fusion for a little over a year and I'd have to say it's so easy to use.

Used daily for 1-2 years
Reviewed 2018-04-19
Review Source: Capterra

The benefits greatly outweigh the disadvantages. I always have a peace of mind using this software with every use. I never have any issues logging in and if was to ever, resetting password is super easy. You have the option of resetting through a simple text to your phone or email with a 6 digit code to reset password. You can also access this software from anywhere in case you may need to adjust the schedule during non business hours.

Pros
What I like most about this software is the navigation. Out of all the other EHR softwares, I grasp quickly to the ease of use. I like how the schedule, charts, task, messages etc. are layed out. It's a great EHR for first time Medical staff such as Medical Receptionist and Medical Assistants.

Cons
Well no EHR software is perfect but I can honestly say that the only thing I wish could be better is how to search for patients by previous encounters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Maulik Patel

Practical for Small Offices

Used daily for 1-2 years
Reviewed 2019-10-24
Review Source: Capterra

It's a great product for a single or 1-2 provider group. Anything larger and you'll need a better EHR/EMR product.

Pros
The ease of use. Practice fusion was very easy to learn and use. I set this product up for a single-provider practice in a quick transition from Athena. I didn't have to sit for hours training the provider on how to use PF as it's very easy to use on a daily basis.

Cons
Lack of features. The ability or lack there of to manipulate templates, create documents, receive faxes, lab results, etc. You had to set it up with only the providers that integrate with PF.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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James Holland

Worked well when free, but was deceived when new [SENSITIVE CONTENT HIDDEN] took over

Used occasionally for 2+ years
Reviewed 2020-07-28
Review Source: Capterra

Pros
Used Practice fusion for multiple years at an acupuncture clinic. Worked well, basically had everything we needed, though it was definitely created for medical doctors.

Cons
Old [SENSITIVE CONTENT HIDDEN] had been very clear that the software would be free for users forever (with advertising), and so we uploaded all of our old patient files (which took forever) and used it exclusively for new patients. However, after using it for 4 years, the new [SENSITIVE CONTENT HIDDEN] decided they would take back their previous [SENSITIVE CONTENT HIDDEN] commitment to keeping software free and start charging $100/month. It was a hassle to switch to another, more affordable, EHR software and as a user, I felt deceived.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Elizabeth Fisher

Not a Good Choice for Mental Health Professionals

Used daily for 2+ years
Reviewed 2018-06-08
Review Source: Software Advice

This software often felt way too busy and clunky for my needs. I started shopping for software specifically made for mental health. I test drove a bunch of new software programs. Simple Practice was my choice. It does everything I need at a price I can afford. It is also very simple and intuitive by design. I can accept credit cards and conduct HIPPA-secure tele-sessions through the site. They offered an easy way to do mental status exams and treatment plans. Not so in Practice Fusion.

Pros
It allowed me to use it at no charge for many years. This was helpful for me as a solo practitioner with high overhead costs.

Cons
This software is not built with mental health in mind. There is no way to customize the interface for the specific needs of my occupation. There were a lot of annoying pop-ups that I had to deal with that did not apply to mental health providers. The most frustrating thing was attempting to work with the calendar. It was impossible to review my schedule on my mobile phone because the calendar was not optimized for mobile. Another feature that did not work well was the client search feature. No matter how many times I would type in certain clients' names, the search box would not recognize or find the client. Also, there was no quick way to add a client unless I had all of the pertinent client data on hand. Most solo MH providers are wearing all of the "hats" in the practice and are trying to schedule new clients during the one or two minutes they have between sessions. Sometimes all we have to go by during that time is a name and contact number. My biggest complaint is that client data cannot be exported via CSV or Excel format. This is a big issue when you have to change software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Dr John Zeravich

A very good value for your investment.

Used occasionally for 2+ years
Reviewed 2020-04-17
Review Source: Software Advice

Practice Fusion was my first introduction into the world of Electronic Health Records. It provided a very helpful in transitioning my non-force chiropractic practice from paper files to electronic records.

Pros
Easy to navigate, the opening page shows an efficient overview of my practice beginning with my last patient encounter. Easy to create customizable templates that relate to my unique non-force chiropractic practice. Easy to find individual patient data with a minimum of clicking.

Cons
Customer Support was spotty and long wait times common.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Practice Fusion pricing

Starting from
$99/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Contact Practice Fusion for pricing information or a quote

Practice Fusion features

API
Activity Dashboard
Appointment Management
Billing & Invoicing
Charting
Claims Management
Client Portal
Customizable Reporting
HIPAA Compliance
Records Management
Reminders
Workflow Management

Automatic Notifications (137 other apps)
Calendar Management (138 other apps)
Compliance Management (148 other apps)
Document Management (124 other apps)
Document Storage (112 other apps)
Multi-Location (102 other apps)
Reporting & Statistics (176 other apps)
Self Service Portal (126 other apps)

Additional information for Practice Fusion

Key features of Practice Fusion

  • Appointment reminders
  • EHR batch document uploads
  • Charting
  • Submit more accurate claims
  • Patient portal
  • Collect billing information
  • Custom report
  • HIPAA compliant
  • Recurring appointments management
  • Instant patient referrals
  • Appointments scheduling
  • Integration with NueMD
  • Workflow and task management
  • Interactive user dashboard
  • Appointment management
  • Flexible billing
  • Import data from third-party applications
  • Interactive reporting
  • Role based security
  • User access control
View All Features

Benefits

• Practice Fusion EHR captures all clinical engagements electronically and ensures paperless workflow for physicians and medical organizations.

• The product offers a unified practice management system that organizes & streamlines patient records before and after the patient’s visit to the doctor.

• The EHR suite provides an in-built library of customizable charting templates that enables medical professionals to capture & send imaging and lab orders, as well as share results to patient’s records.

• Practice Fusion offers dedicated & on-demand customer support through several mediums to guide users in importing patient data, product implementation, and billing selection.

• The product allows patients to schedule online appointments, check-in online, and track indicators & diagnosis to help them meet their goals.

• The product offers a patient portal that allows patients to populate their personal information & medical history, saving data entry time & the effort of medical professionals.