SocialClimb Reviews

SocialClimb

Online reputation & reviews management for medical practices

SocialClimb

Online reputation & reviews management for medical practices

4.91/5 (11 reviews)

Cody Phillips

REAL results and outstanding customer support

Used daily for 6-12 months
Reviewed 2019-03-13
Review Source: Capterra

I am typically skeptical of software solutions that promise amazing results during their sales pitch. My feelings toward SocialClimb were no exception. But from day one, SocialClimb has met and exceeded the expectations created by their optimistic sales pitch. I have been blown away by the volume and quality of patient feedback SocialClimb has helped us collect. Our review counts and star ratings across multiple platforms have skyrocketed since we started using SocialClimb, helping our practice race past our competition in the realm of online reviews. And on top of an excellent product, SocialClimb's customer support team is second to none. They always reply to my requests and questions with prompt, detailed responses. They honestly feel like business partners rather than just another vendor.Frequent updates to the software keep it on the cutting edge of digital reputation management. The support and development teams are very open to customer feedback, and they have consistently gone above and beyond to implement new features I've requested.

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Greg Shoemaker

Generates lots of quality reviews for medical practice

Used daily for 6-12 months
Reviewed 2019-03-11
Review Source: Capterra

Before Social Climb, our practice generated very few online reviews. With Social Climb, were able to steer patients to Google and social media sites to leave online reviews. After implementation, number of reviews skyrocketed and continue to climb. And the system provides a way to do service recovery when bad reviews are given. Integration with existing back-office systems was very easy. Accurately handled data from existing legacy system. Also, very flexible. Social Climb team are able to make changes and adjustments at a moment's notice. Texts and photos were sent to patients accurately and at the right time. This was important as we're a large practice with many providers. The patient feedback has had a huge impact on our practice. Our physicians and staff look forward to seeing what patients write about us online and the positive feedback has "raised the bar"....motivating our team to "wow" our customers.

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Blair Primis

Innovative and ever-evolving solutions for reveiws and patient centered data.

Used daily for 2+ years
Reviewed 2019-03-07
Review Source: Capterra

Excellent customer service combined innovate product evolution make them an ideal partner for us. It's constant evolution and growth as a platform. Additionally, it's ease of use and integration into both our software (website/GMB) and our strategy is turn-key.

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Alexander Sroka

Improve Your Online Reputation with SocialClimb

Used daily for 1-2 years
Reviewed 2019-03-18
Review Source: Capterra

Before SocialClimb, we struggled to capture reviews from satisfied patients. Now, we have hundreds of reviews across our online channels, from Facebook to Google Business, and are one of the most highly rated orthopedic practices in the country.I like how the software is set up to capture user reviews form their cell phones. It is easily implemented into the day to day of your business with little to no disruption and effective at capturing reviews to help improve your online reputation from real customers.

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Jennifer Kinman

Social media acceleration!

Used daily for 1-2 years
Reviewed 2019-03-07
Review Source: Capterra

Socialclimb has been a game changer for our orthopedic practice. The service is quick and easy to use for our patients and gives them the opportunity to provide us with private messaging as well as post publicly. Their user interface is wonderful for our Patient Advocate to respond timely to positive and negative feedback.

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Kurt Johansen

Passively Grow your Google presence.

Used daily for 1-2 years
Reviewed 2019-04-03
Review Source: Capterra

Overall, we use it on a daily basis and it really has helped passively nudge our customers to write reviews for us on multiple platforms (Google, Facebook). Very straight forward set up. Easy to use, simple to enable/disable users. Analytics are straight forward and customizing the messages are simple as well. Great support.

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Michele Bergh

Great Product and Easy to Use!

Used daily for 1-2 years
Reviewed 2019-03-13
Review Source: Capterra

Fantastic! Support team is great. Easy to get set up and get going. This is a seamless way to automate the collection and posting of reviews and 97% of the reviews our business receives are 4 or 5 star reviews

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Michael Pendleton

The best social media management tool out there!

Used daily for 1-2 years
Reviewed 2018-10-08
Review Source: Capterra

This software has transformed our social media reputations and increased our search engine optimization.It works, is inexpensive and so many other benefits.

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Chris Greenman

Great Service

Used daily for 6-12 months
Reviewed 2019-03-13
Review Source: Capterra

SocialClimb has helped us improve our social presence a great deal. The reporting is easy to use and informative.

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glen silverman

two thumbs up for SocialClimb

Used daily for less than 6 months
Reviewed 2019-03-18
Review Source: Capterra

these guys really held our hand during the build and implementation and return messages quickly and continue to help us maximize the product in a way that works best for us. It does a great job at getting positive feedback out on social media while at the same time steers negative reviews back to you privately so that you can either contact the customer and try to resolve their issues or not have it go public

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Winston Chenery

Easy Way to Improve Practice Reputation

Used daily for less than 6 months
Reviewed 2019-03-08
Review Source: Capterra

Very positive experience. An easy-to-use platform that has delivered tremendous results for us and a helpful, smart support team.SocialClimb has made it easy to bridge the perception gap that existed with prospective patients. We've dramatically improved our online reputation without too much effort or time on our part.

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