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Trillian
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern and secure messaging for business and healthcare
Table of Contents
Trillian - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Trillian overview
What is Trillian?
Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control.
Key features of Trillian include an employee directory, telephony, private chat, file sharing, and patient records management. Read receipts functionality displays the time messages were read, eliminating the need to send follow-up messages. Care teams can send urgent messages with notifications to users marked as do not disturb, or on mute.
With deployment on Windows, Mac, Linux, iOS and Android devices, Trillian enables teams to control clinical communication via their existing hardware. Trillian provides encryption using TLS 1.2+ protocol, to ensure secure data storage. Businesses can configure their retention period of shared data or chat history to establish regulatory compliance.
Starting price
per month
Pros & Cons
Navigation
Messaging
Trillian’s user interface
Trillian pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.4
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Trillian?
Reviewers appreciate Trillian for its straightforward setup, intuitive interface, and ease of use, which make onboarding new users simple and minimize training needs. They find it reliable for basic communication, with solid performance and minimal downtime, though some mention occasional crashes and difficulties with user management or finding contacts. They value its affordability and simplicity compared to more feature-heavy alternatives.
Users say Trillian’s group chat functionality is practical and helpful for team communication, allowing easy creation and management of channels. They note some limitations, such as lack of video or audio chat, occasional syncing issues, and challenges with editing group settings.
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Who uses Trillian?
Based on 52 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsTrillian's key features
Most critical features, based on insights from Trillian users:
All Trillian features
Features rating:
Trillian alternatives
Trillian
Starting from
2.12
/user
Per month
Bitrix24
Starting from
61
Per month
Asana
Starting from
10.99
Per month
Wrike
Starting from
10
Per month
Trillian pricing
Pricing plans
Pricing details:
User opinions about Trillian price and value
Value for money rating:
To see what individual users think of Trillian's price and value, check out the review snippets below.
Margy W.
Legal Assistant/Executive Assistant
Joe S.
business manager
Trillian integrations (3)
Top integrations
Trillian support options
Typical customers
Platforms supported
Support options
Training options
Trillian FAQs
Trillian has the following pricing plans:
Starting from: $3.33/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Trillian?
Trillian has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Trillian support?
Trillian supports the following languages:
Danish, Dutch, English, French, German, Irish, Italian, Swedish
Q. Does Trillian support mobile devices?
Trillian supports the following devices:
Android, iPad, iPhone
Q. Does Trillian offer an API?
Yes, Trillian has an API available for use.
Q. What other apps does Trillian integrate with?
Trillian integrates with the following applications:
Altvia, Meta for Business
Q. What level of support does Trillian offer?
Trillian offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat