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Trillian Logo

Trillian

4.7
(52)

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Modern and secure messaging for business and healthcare

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(5)

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Trillian Pricing, Features, Reviews and Alternatives

Trillian FAQs

Q. What type of pricing plans does Trillian offer?

Trillian has the following pricing plans:
Starting from: $3.33/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Trillian?

Trillian has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Trillian support?

Trillian supports the following languages:
Danish, Dutch, English, French, German, Irish, Italian, Swedish


Q. Does Trillian support mobile devices?

Trillian supports the following devices:
Android, iPad, iPhone


Q. Does Trillian offer an API?

Yes, Trillian has an API available for use.


Q. What other apps does Trillian integrate with?

Trillian integrates with the following applications:
Altvia, Meta for Business


Q. What level of support does Trillian offer?

Trillian offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat

Trillian product overview

Price starts from

3.33

/user

Per month

What is Trillian?

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Chat

Training options

Documentation

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Starting from

3.33

/user

Per month

Free plan
Free trial
Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Trillian pricing information

Value for money

4.8

/5

52

Starting from

3.33

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Trillian features

Functionality

4.4

/5

52

Total features

41

9 categories

Most valued features by users

Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Patient Records Management
API
Appointment Scheduling
@mentions
Active Directory Integration

Functionality contenders

Trillian users reviews

Overall Rating

4.7

/5

52

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.06/10
Rating distribution

5

4

3

2

1

41

8

3

0

0

Pros
I was pleased with the ability to toggle between chat streams easily with Trillian, and was also really grateful for the search function in each conversation.
We love working with this. Setting up was easy easy easy and tech support has been great with everything.
Support is an instant message away which is amazing. I have had issues resolved in less than 5 min which is a life saver when running a business.
Cons
With our company being a phone based company, it is sometimes hard to get a hold of our employees when problems or emergency issues come up.
It’s hard to find people if you don’t know thier screen name. Difficult to change screen name, still cannot change it.
It was hard to find a way to do a group chat, especially when trying to communicate to broadcast messages for the entire team.

Overall rating contenders

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