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Trillian Logo

Modern and secure messaging for business and healthcare

Table of Contents

Trillian - 2025 Pricing, Features, Reviews & Alternatives

What is Trillian?

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control.

Key features of Trillian include an employee directory, telephony, private chat, file sharing, and patient records management. Read receipts functionality displays the time messages were read, eliminating the need to send follow-up messages. Care teams can send urgent messages with notifications to users marked as do not disturb, or on mute.

With deployment on Windows, Mac, Linux, iOS and Android devices, Trillian enables teams to control clinical communication via their existing hardware. Trillian provides encryption using TLS 1.2+ protocol, to ensure secure data storage. Businesses can configure their retention period of shared data or chat history to establish regulatory compliance.

Starting from

2.12

/user

Per month

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Trillian's key features

Most critical features, based on insights from Trillian users:

Real-Time Chat
File Sharing
Video Conferencing
Multi-User Collaboration
Activity Dashboard
SMS Messaging

All Trillian features

Features rating:

@mentions
Active Directory Integration
Alerts/Notifications
API
Appointment Scheduling
Audio Calls
Bed Management
Chat/Messaging
Compliance Management
Contact Management
Drag & Drop
Employee Database
Employee Photos
File Transfer
HIPAA Compliant
In-Patient Management
Live Chat
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Language
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Real-Time Notifications
Screen Sharing
Search/Filter
Secure Data Storage
Single Sign On
Social Media Integration
SSL Security
Two-Way Audio & Video
User Management
Video Chat

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Trillian pricing

Value for money rating:

Starting from

2.12

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Trillian integrations (3)

Trillian support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Chat

Training options

Documentation

Trillian reviews

Overall rating

4.7

/5

52

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.06/10
Rating distribution

5

4

3

2

1

41

8

3

0

0

Pros
“I was pleased with the ability to toggle between chat streams easily with Trillian, and was also really grateful for the search function in each conversation.”
“We love working with this. Setting up was easy easy easy and tech support has been great with everything.”
“We love the ease of communicating safely across the office and when we are out of the office.”
Cons
“With our company being a phone based company, it is sometimes hard to get a hold of our employees when problems or emergency issues come up.”
“On associate complains about not being able to position the tabs horizontally. There is no delete function for the individual user.”
“It’s hard to find people if you don’t know thier screen name. Difficult to change screen name, still cannot change it.”

Trillian FAQs

Q. What type of pricing plans does Trillian offer?

Trillian has the following pricing plans:
Starting from: $3.33/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Trillian?

Trillian has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Trillian support?

Trillian supports the following languages:
Irish, Dutch, English, Italian, German, Danish, Swedish, French


Q. Does Trillian support mobile devices?

Trillian supports the following devices:
Android, iPad, iPhone


Q. Does Trillian offer an API?

Yes, Trillian has an API available for use.


Q. What other apps does Trillian integrate with?

Trillian integrates with the following applications:
Altvia, Meta for Business


Q. What level of support does Trillian offer?

Trillian offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat

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