eZee Absolute Reviews

eZee Absolute

All-in-one online hotel management software

4.53/5 (179 reviews)

Christoff Delport

Satisfied customer

Used daily for 1-2 years
Reviewed 2016-10-17
Review Source: Capterra

We started doing business during September 2015 and was looking for a web based Channel Manager and online calendar where I could access and manage reservations any time of the day. eZee Absolute does all of this and more at a very reasonable price. The program is very easy to use, with tutorials available online when one gets stuck. The customer support I received during the take-on phase and thereafter has been absolutely outstanding with the staff responding within hours, many times within minutes, from the time of lodging an inquiry. We've been running live problem-free for just over a year now, totally independently with the odd request for assistance. The only only shortcoming that I could highlight is that there's currently no mobile app available, but believe this will be included in the next upgrade. I can certainly recommend eZee Absolute to any hospitality business; from a small B&B to a large hotel with bars and restaurants.Web based Ease of use Calendar view Customer and Travel Agent database

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eZee Absolute

All-in-one online hotel management software

Michelle Prinsloo

Exceptionally positive experience, with the greatest appreciation for the amazing after sale support

Used daily for 6-12 months
Reviewed 2018-03-26
Review Source: Capterra

I have had the opportunity to work with numerous PMS and POS solutions for in excess of 15 years in the local market and rate eZee Absolute as the top performing solution in terms of features, ease of use and flexibility. The fact that the solution is cloud based offers my clients an affordable solution with the necessary redundancy. The system architecture reduces implementation time and further allows for increasing efficiencies when managing front office processes. The product has more than 400 integrations which allows us to provide a seamless integrated solution to our clients. The technology is always in line with industry trends which allows us to offer our clients a competitive edge. The after sale support is phenomenal with the majority of our calls receiving resolution during the first contact. We have used the eZee suite of products extensively implementing it in numerous properties and would highly recommend it to any hotel with the view of improving efficiencies.

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eZee Absolute

All-in-one online hotel management software

Raja Kalra

This software helped me integrate different parts of my hotel together and the support is for real

Used daily for less than 6 months
Reviewed 2018-05-17
Review Source: Capterra

Increased online booking better integration and communication between front desk, kitchen and accounts1. Can post room food bill from Optimus directly into the rooms 2. Reports give great operational and financial snapshots. 3. Auto night audit feature saves time for my front desk staff 4. Mobile app lets me track bookings, upcoming arrivals and departures as well as in house guest folios on the go 5. Accounting software interface enables me to transfer date in a smooth and efficient manner to Tally 6. Customer support is for real, always available 7. OTA bookings are directly posted to the software and are visible

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eZee Absolute

All-in-one online hotel management software

Jos de Haan

Ezee Amazing how we could survive without it!

Used daily for 2+ years
Reviewed 2018-09-28
Review Source: Capterra

I am still amazed how easy it is to use and how much time we gained with it. Not to mention how much more revenue we generated with it! I am very glad that the easy team keeps developing its product! We are a small hotel and use Ezee 2 years now, it is very easy to use and the Distribution system makes it all worth while. It is easy to use for all receptionist. And if you have an issue you just contact the help desk and they will help out right away.

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eZee Absolute

All-in-one online hotel management software

Aditya Kaushik

Easy to use, great support

Used daily for 2+ years
Reviewed 2018-05-23
Review Source: Capterra

eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !

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eZee Absolute

All-in-one online hotel management software

Johannes Reiter

Overall great product

Used daily for less than 6 months
Reviewed 2016-09-16
Review Source: Capterra

I am really happy with ezee Absolute. It is a bit overwhelming in the beginning, but one learns fast which of the many options not to use. Value for money is excellent and also the funcitonality

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eZee Absolute

All-in-one online hotel management software

Deep Banka

Good product overall. Very intuitive, and customer support is always there on the toes!

Used daily for 2+ years
Reviewed 2018-05-23
Review Source: Capterra

We use eZee products across all our 27 properties. We are impressed with the overall experience and specifically with clean UI, and the user-friendly PMS. It is so intuitive that a new joinee can learn the PMS in a day. Response time of the customer support team is impressive. Support team makes sure that even the biggest of issues get resolved immediately.

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eZee Absolute

All-in-one online hotel management software

Vinodh Varadati

User-Friendly and Great Support

Used daily for 2+ years
Reviewed 2018-02-28
Review Source: Capterra

We use eZee absolute across all our 8 Properties, We are impressed with the overall experience and specifically with SSO, Clean UI and for sure user-friendly PMS Software. Team can learn PMS in a day and rollout is quick. Most Importantly very quick and responsive tech support.

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eZee Absolute

All-in-one online hotel management software

Maíra Koch

An easy software for the Front Office and Back Office control.

Used daily for 2+ years
Reviewed 2018-05-25
Review Source: Capterra

A better trained staff and a better managing of the hotel´s Front Desk and HouskeepingEasy lay out for Front Desk staff. All important information at a glance. Easy management of reservations, rooms, check in, check out. Reports for all important daily operations for the hotel, Front Desk, Housekeeping, Back Office and Managers.

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eZee Absolute

All-in-one online hotel management software

Cristina Calvo

Good service, it's quite easy to use and settle

Used daily for 2+ years
Reviewed 2018-02-06
Review Source: Capterra

Taking care of the hotel remotely Getting real time information Once it is connected with the channel, it's awesomeWeb Based Software It has very quick customer support The price of the tool to the service you get is great

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eZee Absolute

All-in-one online hotel management software

Rajesh Bo

We have been using Ezee for the last 3 years and very happy with their customer service.

Used daily for 2+ years
Reviewed 2017-11-24
Review Source: Capterra

We are a chain of hostels, Ezee customised and configured their product according to our requirements. Their software is very easy to use. They provide free training whenever required. It has definitely helped us in smoothening our operations . The various reports that can be generated reduces manual work and minimises errors.

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eZee Absolute

All-in-one online hotel management software

Deep Banka

Highly diverse in funcionality!

Used daily for 2+ years
Reviewed 2017-11-04
Review Source: Capterra

eZee offers the precise results and level of management that a large chain like Zostel needs; also including a range of valuable features for financial tracking. It has indeed been helpful in helping us manage a growing hostel chain. Additional Note: 24x7 support, and swift resolution of queries

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eZee Absolute

All-in-one online hotel management software

Kapil Agrawal

Good Cloud software

Used daily for 6-12 months
Reviewed 2017-11-03
Review Source: Capterra

You get a good training when you start with. As it a cloud one, it doesnt take long to load or to refresh or change the screens. It can only manage rooms but not banquet. You have to look for workaround. Reporting is good.

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eZee Absolute

All-in-one online hotel management software

NARESH PAWAR PAWAR

A very good software that is made in India and has equally good service & support Team.

Used daily for 2+ years
Reviewed 2018-05-21
Review Source: Capterra

eZee Absolute being a cloud software does not require to be installed on different machines. You simply have to login with your user name and password to login to your hotel account. It is very convenient and easy to use. If by chance there is anything unclear you can call the support team and talk to them directly to get their help.

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eZee Absolute

All-in-one online hotel management software

Sanjayan Siva

Cost effective solution gori hoteliers

Used daily for 6-12 months
Reviewed 2017-11-10
Review Source: Capterra

User friendly and live support. Seldom had any unresolved issues. Switching over from one hotel to another is very easy in group hotelering. Can view guest checked in and reports of invoice breakdown gives proper idea of business generated

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eZee Absolute

All-in-one online hotel management software

Altaf Siah

Over all experience is Good - Backend Team and Their Help is the thing keeping me attached to ezee

Used daily for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

exposure to online travel portals - anywhere management of software as it is cloud based . ease of use - time management - ease of use - simple - to the point - hasslefree | all team members are so keen to help - I hardly come across with such team while using any other software - they do anything to get your work done and most important any part of the day or night ( this is fantastic) feel safe and carefree to use the software as help is just a click away anytime - Representative has guided me so well and were always there to help.

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eZee Absolute

All-in-one online hotel management software

Mohamed Thooloon

Easy to use and customer friendly

Used daily for 2+ years
Reviewed 2018-05-22
Review Source: Capterra

The software is web based so we can access the software from any location we need. Customer support which is available 24/7. The best thing in this software is they do all the changes when required by the law of our country. so that we will have a smooth operation

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eZee Absolute

All-in-one online hotel management software

Irakli Ut

Program have all necessary features for handling daily and future issues of the hotel.

Used daily for 1-2 years
Reviewed 2018-05-19
Review Source: Capterra

It is easy for use. Very User friendly. Flow of the hotel personal doesn't effects working quality. We have all necessary tools for managing hotel, also reduce costs on commission for OTA-s with help of booking engine of Ezee PMS and it's marketing tools. System is cloud based. Doesn't have system bugs (at list we didn't have troubles with it. Support is very friendly, fast and professionals. We are really glad to have solved one of the main problems concerning PMS software. Thanks to Ezee Absolute.

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eZee Absolute

All-in-one online hotel management software

Shrawan Sharma

Must have for every hostel business!

Used daily for 2+ years
Reviewed 2018-02-01
Review Source: Capterra

It's been two years we are using Ezee Absolute software at Roadhouse Hostels and it's very user friendly and cost effective, as the name suggest "Ezee Absolute" its very easy to use. The support team acts promptly to help and clears our doubts very patiently. They are having integration with lots of OTA so suitable for any kind of business small or large.

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eZee Absolute

All-in-one online hotel management software

Iqbal LNU

The team eZee has been excellent right from when they introduced us to the product to account manage

Used daily for 1-2 years
Reviewed 2018-05-18
Review Source: Capterra

The best thing I like about this software is the 24x7 support. You can buy the best software available in the market but if you don't get the service on time (when you need it) the software is of no use. With eZee, I know that I am in safe hands as I get service round the clock (even after regular working hours).

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eZee Absolute

All-in-one online hotel management software

Sylvester Rila

We have been using this as our Cloud PMS and works well. Rare blackouts and pretty clear functionali

Used daily for 6-12 months
Reviewed 2017-06-21
Review Source: Capterra

Good cloud based PMS systemIn the cloud. Many functions, good reporting software. Can track who did what. Can send automated check-in emails etc.

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eZee Absolute

All-in-one online hotel management software

Manpreet Grewal

Yeah It was a great Experience with CSR , he always in supportive mode and full of knowledge.

Used daily for 2+ years
Reviewed 2017-06-27
Review Source: Capterra

Easy to handle and always good to use as it is a cloud system, no worries about the data loose and system crash.

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eZee Absolute

All-in-one online hotel management software

Aditya Kaushik

All-Round Performance! Been using since 2013

Used daily for 2+ years
Reviewed 2017-11-04
Review Source: Capterra

Apart from being affordable, eZee is pretty straight forward too! Owing to the simplicity of the software, the new joinees take a week or so going through and practicing, and within no time they are up and running.. checking guests in, printing folios, making modifications in the booking and generating reports.

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eZee Absolute

All-in-one online hotel management software

Pawan Sinha

Has to go a long way

Used daily for 1-2 years
Reviewed 2018-10-31
Review Source: Capterra

I have been using Ezee products for more than a year and generally I am happy with most features . But operational efficiency has been a challenge because of the issues I have listed in cons. I have contacted the senior people in the company about issues a few times but its not been resolved till now.Customer service is good. The online support (chat) is quick and almost instant. The team is generally able to resolve issues on chat instantly. The software itself is robust . There are a lot of reports which make management decisions easy. A lot of easy tutorials and training materials available to train new staff quickly.

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eZee Absolute

All-in-one online hotel management software

Pawan Sinha

They have to go a long way to be suitable for fast growing short stay providers

Used daily for 6-12 months
Reviewed 2018-02-26
Review Source: Capterra

I selected this product looking at all the good reviews and felt its fit for us. It is not an easy decision for the small hoteliers to choose the PMS. Once selected its not easy to move form one solution to another. Customer Service: I was impressed by the response time of the customer service team. specially the online chat is very easy to contact support reps. Reports: There are several reports which makes front office and back office operations simpler.

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eZee Absolute

All-in-one online hotel management software