HotelFriend Alternatives, Competitors & Similar Software

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HotelFriend

Hospitality operations platform for hotel management

4.0/5 (5 reviews)

2,014 84

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Alternatives to HotelFriend

Explore a recommended list of HotelFriend alternatives for your business in 2020. Compare alternatives to HotelFriend side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.

StayNTouch Rover PMS 14
Hospitality property management system
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What users mention about StayNTouch Rover PMSSee all reviews
The support that we have received during our integration process has been amazing. Customer support in particular has been so helpful.
We had rep to help us at site on the cutover and he was fantastic. The system is easy to learn.
Running reports is easy. Love the staff and support, really helpful and friendly.

Roomsy 21
Hospitality property management for hotels
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What users mention about RoomsySee all reviews
They have great how-to videos, which you follow on another screen. But if you have questions, need guidelines, they are happy to help.
I love the simplicity, clean interface of the software, ease of use, and accessibility.
I like that all of my info is clearly organized and that I can book rooms from all of my devices. I like that it works with Expedia too.

Agilysys Stay
Property management software for the hospitality industry
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Cloudbeds 160
PMS, Booking & Channel Management for Independent Properties
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What users mention about CloudbedsSee all reviews
Our entire staff is very thankful that they save a lot of time with our new PMS. All in all very happy we took the decision to change to an All in One Solution.
Customer service is great and there is always someone to respond. The set up was easy and it has really solved some of the greatest challenges we were facing.
Change this, it serves no purpose, but to aggravate the Innkeepers. The accounting end is complicated, no logical process, typical Geek mentality and no common sense.

RMS Cloud 308
Cloud-based hotel management software
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What users mention about RMS CloudSee all reviews
Overall dealing with RMS in system wise has been great and Customer service are easy to talk to, friendly, explain things with ease they don't rush you. The team know there system and how to explain.
All of my experiences with RMS over the years has been very enlightening and helpful.
It's seamless - covered everything I needed and then some. The internet booking and maps feature have been great.

Little Hotelier 68
Web-based reservation & accommodation management
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What users mention about Little HotelierSee all reviews
No alerts are sent when there is a problem that can potentially affect a number users. Therefore you don't know if its your problem or a overall problem.
Overall, we are very pleased with this software and the integration with OTA channels and our website works like a charm.
A friend who had been in the hotel industry for many years recommended that we incorporate this software to help manage our online reservations. It was one of the best decisions we have made.

eviivo 160
Booking & channel management for hospitality properties
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What users mention about eviivoSee all reviews
The worst experience I had with a channel manager. My advice is work with Eviivo if you want to loose money.
M in risk of having my Expedia.com account suspended because of Eviivo. When there is a problem Eviivo simply doesn't answer you.
Over or double bookings due to their technical glitches - that are left unresolved, ruining my client-channel relationships. Customer support - aggressive and unprofessional.

SiteMinder 105
The complete platform that brings more guests to every hotel
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What users mention about SiteMinderSee all reviews
There is no one in charge, you cannot speak to anyone in authority to get anything done and they refuse point blank to deal with any suggestions, let alone complaints.
I work with many hotels, and having a tech solution that helps me save time and save money to the hotel is a must.
It logs out very fast, so sometimes you have to fill out the same information twice, which is annoying. It doesn´t registrate allways cancelled reservations.

Innkeeper's Advantage 17
Website, Online Reservations & Property Management in one.
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What users mention about Innkeeper's AdvantageSee all reviews
They return calls quickly and work hard to resolve any issues. We feel like they are really interested in helping us to be successful.
Every once in a while a guest will lose the last step in the reservation process - hard to tell if this is operator error or a loss of connection over a mobile phone or what.
Our overall experience has been very positive. Their customer service is very responsive and helpful.

Jonas Chorum 31
Cloud property management system
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What users mention about Jonas ChorumSee all reviews
Customer service for help is amazing. The help is so fast and get straight to the point.
Like I mentioned in the title, I love the new layout and how mobile friendly it is.
The staff for Jonas chorum was amazing and still is amazing to work with.

Execu/Suite 3
Cloud-based hotel property management system
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Infor HMS 5
Hospitality management software for multiple property owners
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VRScheduler 62
Vacation rental & housekeeping management
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What users mention about VRSchedulerSee all reviews
The customer service for our tiny company has been amazing and supported us through learning how to use some of the many features. I recommend VRScheduler and hope they continue to grow.
It provides a great repository of information about the properties we manage, which is a lifesaver in a time-sensitive business like vacation rentals.
She followed up to make sure we were happy with the program. I have been very pleased with the program and also the excellent customer service recieved before the sale and after the sale.

RDPWin 79
Property management software for hotels & resorts
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What users mention about RDPWinSee all reviews
It's terribly slow to use in multi-station environments on a network. The reporting is awful and impossible to customize; there are tons of reports, but few of them are what you would want or need.
RDPWin has been very pleasant, it is a user friendly product- which can improve business performance and with the right time spent with the customer service- can improve efficiency.
I liked the ability to put notes virtually everywhere, and it was very easy to keep track of guest issues within the software. Inventory was accurate and the check in process is seamless.

RoomKeyPMS 48
Local Experts, the Best Support
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What users mention about RoomKeyPMSSee all reviews
Positive note about this product is that it is very easy to use and it very user friendly-- I love the menu because its simple.
Easy to implement, easy to use, service line is great, many interfaces, user friendly rate management tools, friendly and responsive staff.
RoomKey Insight page is very nice for getting certain reports/information. Advanced search is excellent.

WebRezPro 128
Cloud-based property management software
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What users mention about WebRezProSee all reviews
My experience with Webrezpro has been great. The executive was great when I was looking for a Motel reservation program and the customer support has been great.
Most importantly it is really cool being able to have an option of growth and flexibility to perfect with programers. It is really this option that makes this a system worth the continued investment.
My employees are happy and that makes me happy with my software selection.

Uplisting 44
Short-term rental software to help you scale
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What users mention about UplistingSee all reviews
I love how uplisting connects with AirBnB & Booking seamlessly, the integrated all in one inbox absolutely amazing as well makes it easier for my team to access everything in one area.
User friendly software that syncs fast. Great bonus features and customer service is awesome.
Overall experience is even though that there are some I desired features are still under development, I would like to put my faith in them, I can see the bright future for them.

Hostaway 54
Vacation rental software for property management companies
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What users mention about HostawaySee all reviews
TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES. Interface confusing terrible customer support saw no value tried to cancel multiple times.
Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
Integrates with a number of good channels for STRs and they have very responsive customer service.

Zingle 113
Text messaging for customer service & team collaboration
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What users mention about ZingleSee all reviews
Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle.
It's super user friendly and the analytics help us keep on top of ensuring our team delivers consistent service levels to our customers.
Overall, we are incredibly impressed - it has helped our business in terms of efficiency and our competitive advantage.

OurPeople 17
The best employee communications App available!
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What users mention about OurPeopleSee all reviews
The customer service and response time has been excellent. I feel like they are a true partner.
I have a way of actually communicating with my team and meeting them where THEY are at!!! So thankful for the adaptability and constant help.
I like the idea behind it. SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up.

Maestro PMS 22
cloud PMS & on-premise PMS, browser & windows hotel software
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What users mention about Maestro PMSSee all reviews
Support is excellent, the software is robust and full of upper-tier functionality. CANNOT be implemented without a rigorous training schedule.
The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.
We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.

Hotelogix 156
Hotel management software for small & medium businesses
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What users mention about HotelogixSee all reviews
I recently missed a payment while i was away from the office, without any warnings they blocked my account.
Any time we needed help, the online chat was right there to help us. I am grateful for the customer service we have from Hoteligix.
So with help of API, these became possible. As per our requirement HX had supported us with best hospitality support.

ResNexus 214
Reservation and property management solution
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What users mention about ResNexusSee all reviews
ResNexus is a fantastic company that I highly recommend. I love the slick and modern desktop website we created and appreciate all the time and effort the design team put into helping me.
Worst problem: they are a bunch of cheapskates, and their rates are expensive compared to other vendors of reservation software. See the main review above.
Ease of use, the ability to personalize our booking engine, and fantastic customer support.

innRoad 192
Complete hotel management solution with anytime cloud access
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What users mention about innRoadSee all reviews
They are not mobile compatible. Blocking out dates is hard, so I find myself just making fake reservations.
At times the wait is very long and frustrating. There are also some language problems but those are really made worse by poor hearing on my part despite hearing aids.
Very prompt, always helpful, short wait times and super quick turnaround. All agents I've spoken to are patient and polite, and overall great system for your money.

Lodgify 292
Vacation Rental Software with a Website Builder
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What users mention about LodgifySee all reviews
I like the website building feature most. Other than that is not very impressive, The trainer was very good, She answered all my questions patiently.
I love that I can create a website and be able to share what we love most about our property. The settings are very nice and the actual software provides user easy access.
I like the extensive Knowledge base, and the opportunity to learn as much we want to. I like the willingness the company has to implement new ideas into the software.

smartbnb 86
The automation tool helping hosts win back their time
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What users mention about smartbnbSee all reviews
M so happy with this software, it's helping me a log, makes my life even better, now I can delivery better experience to my guests.
I would recommend it to all Airbnb hosts. I don't think I would be as successful or as organized had someone not recommended the software.
I love the price of Smartbnb as it's very affordable for anyone doing short term rentals. And the support has always been quick and amazing.

monday.com 2159
Project Management Made Easy
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What users mention about monday.comSee all reviews
The managers are able to have a high-level view of how progress is going, while the team can see the daily details of each and every task. The layout is fun, colorful, and most importantly clean.
The feature that I liked the most and is the most impactful is the ability to integrate with other software applications to bring in data to Monday.com. It creates a seamless integration.
Monday.com is a great tool in my experience for smaller teams who need a robust solution to help with project alignment and goal setting.

Book It Now 6
Reservation, marketing, and analytics software
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Tripleseat 466
Sales & event management for hotels, restaurants & venues
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What users mention about TripleseatSee all reviews
It is a great tool to manage your restaurant or bar, it is very easy to use, intuitive and provides great insights on your daily activities to track your operations and sales.
I love the ease of use and the time it has saved me. More time, more events, more money.
Just receiving daily unnecessary notifications and having them stack up in my inbox seems foolish and anxiety inducing.

eZee Absolute 242
All-in-one online hotel management software
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What users mention about eZee AbsoluteSee all reviews
I like they have chat support and helped me today was awesome. It has many useful functions.
The functions and few features are great if we compare it to the pricing. Support provided by the Support guys are best in class so overall its an awesome combo.
It is a great advantage that we can integrate all our processes and it allows us flexibility in running our business remotely. I enjoy the competitive advantage that the hosted solution gives us.

Xenion
Hospitality Property Management system with booking engine
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ResRequest 1
Property & reservation management for lodges & hotels
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Rentlio 56
Property management software for hospitality industry
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What users mention about RentlioSee all reviews
Since we started working with Rentlio i have to say that our experience has been outstanding. They have amazing support, always ready to help.
Some features are missing and some features are very restrictive and do not accommodate the needs of all users.
I like the most that software is easy to use and that have app which helps me to do my work with more efficient.

Inngenius PMS 34
Hospitality property and operations management solution
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What users mention about Inngenius PMSSee all reviews
Overall an awesome system, with great customer support and unbeatable price.
As a Hotelier, I definitely recommend this software to all of my hotelier friends. The program is very useful and very easy to use.
Easy to use, fast, very affordable & great customer service. Extensive Reporting capabilities.

OpenHotel 17
Cloud-based hotel property management software
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What users mention about OpenHotelSee all reviews
Affordable for independent hotels, motels of any size. Great value awesome customer service.
Complete reliability, very substantial amounts of additional revenue, ease of use, peace of mind. I like everything about the software.
A very good product with a great potential to bring a sound cloud based system to the doorsteps of many hotels that need something like this.

SkyTouch Hotel OS 95
Hospitality Property Management System
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What users mention about SkyTouch Hotel OSSee all reviews
I have worked with skytouch and choice advantage for that matter and I am very pleased. It really does simplify the day to day operations.
There are frequent outages where the system is inaccessible because of an update to their system. Not only that, there is absolutely NO UX design in mind in their product.
This software program is web based and the ease of training a new employee is fantastic. The training module provided are simple and the support is quick to getting you answers.

Sirvoy Booking System 207
Hotel reservation & property management system
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What users mention about Sirvoy Booking SystemSee all reviews
What is there not to like! it has been great for us, it has allowed us to save on costs and the hassle of dealing with multiple products.
Brilliant knowledgeable, responsive and helpful customer service at all levels, extremely quick help every time.
Very easy to use great customer service [SENSITIVE CONTENT HIDDEN] is so helpful and responded very good to all my questions.

NewBook 17
Property Management System, Booking Engine & Channel Manager
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What users mention about NewBookSee all reviews
This is also a very cost effective solution when compared to other, more complicated and less useful solutions on the market.
The knowledge section is a great tool to research a better understanding of how the tools work should you require more information.
The support team are very friendly and know their stuff and the Wiki and support request features are all great.

Bookingplanner
Property management system for hotels, hostels, and rentals
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Stayflexi 10
Property management system (PMS) for hotels
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FewoManager 5
Vacation rental solution for the German market
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Preno 27
Easy hotel and property management system for hoteliers
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What users mention about PrenoSee all reviews
Easy to use and very intuitive. Great customer support and very helpful and friendly staff if you need any assistance.
The staff are incredibly responsive when you have questions. I feel that there is value for money - great features - I would unreservedly recommend Preno.
Love how easy it is to use. The staff and back up service for queries is fantastic.

Softinn PMS 2
PMS for BnB Management Company. Profit-sharing System
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Elina 52
Property management software for making growth easier
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What users mention about ElinaSee all reviews
Overal a great customer experience with an excellent concierge team to help you with any teething problems when you start using the system.
Great support to improve Sales Incomes and Operations. So friendly to set up and manage different type of properties (sizes, beds, prices, availabilities among others).
We were looking for a tailor made PMS and we came accross Elina that offers us unique solutions to manage our properties. We can highly recommend this PMS and above the customer service is excellent.

Smoobu 60
The all-in-one vacation rental management platform
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What users mention about SmoobuSee all reviews
The worst thing is, if you have any blocked dates in the portal calendars they are ignored by Smoobu & then deleted on the portal.
They have a very useful and very easy to configure web functionality. I love the functionality of being able to synchronize rates from smoobu with the most important sales channels.
Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING.

Cap Cadeau 7
Online gift voucher management
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HOP 3
Cloud-based hospitality Property Management Software
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Hotel Crux 3
Hotel management system
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Booking Factory 11
Web-based platform for hospitality property management
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What users mention about Booking FactorySee all reviews
Great system, nice staff (if we have problem customer service always prompt for help), best service, great price.
Very flexible and effective booking system at a great price- customer service is great.
However, there are some flaws. Sometimes the program doesn't work and it has a lot of errors.

Roombler 4
Property management for boutique hotels & vacation rentals
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NOBEDS 1
Hospitality property management and hostel management system
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RezExpert
Hospitality property management system with review analysis
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Magpie Property Management 1
Property management tool for the hospitality sector
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CASY 1
Operations software for 1-3* hotels, holiday flats & resorts
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GuestCentric
Hotel web design, booking engine and channel manager
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CloudWadi Hotel Management Software 2
Hotel management software for small to large businesses
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RPM Hotel 8
Hospitality property management solution
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ArponWin
Enterprise resource planning for the hospitality industry
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TalkGuest 1
Vacation rental management platform
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iBex PMS 18
Cloud-based property management system for hotel operators
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What users mention about iBex PMSSee all reviews
Seekom was so much better and more cost effective. The support is really awesome as the consultants are all very knowledgable and helpful - always getting back to us quickly with any of our requests.
Very helpful staff and they seem to be constantly improving the software.
I would like to see Seekom hooked up with AirBNB however , as this would provide good competition for Booking.com.

MyVR 41
Short-term rental management software and channel manager
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What users mention about MyVRSee all reviews
We are thrilled to be using this venue, it's extremely useful for our cabin rental business. I was able to build a very nice looking website with the intuitive tools, very simple to navigate.
Not only is MyVR a great software but the folks BEHIND the tech are also great. There are many softwares out there today which perform similar functions but I really just like working with them.
Markus and technical support wizard, Tristan, have been nothing but wonderful in helping us step-by-step with kind attention and responsiveness.

protel Air 15
Hospitality property management system (PMS) for hotels
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What users mention about protel AirSee all reviews
What is really good about protel is that it gives you reports on almost everything. So for revenue and any kind of analysis it’s pretty amazing.
Account Manager : absolutely useless and complained numerous times about no call backs. Their answer "no record of this.
Everything that you can report is in GROSS - not NET. Useless guest confirmation letters and invoices - we cannot pull any guest facing material out of the system and we have to manually build it.

BugHotel Reservation System
Travel agent & tour operator platform
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Hotelist 27
Hospitality property management for Hospitality businesses
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What users mention about HotelistSee all reviews
I am really happy using Hotelist. It is easy and understandable and I believe a wonderful tool for all users.
Great application and service. Very good and helpful assistance by executive every time.
Friendly to use, saving time, upgade quality of services to my customers, good suport every time needed, nice interface.

mycloud PMS 14
Hotel Property Management Software for Any Type of Property
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What users mention about mycloud PMSSee all reviews
First and foremost the customer service is awesome. They are all so nice and very helpful.
All in all the program is wonderful and so affordable. Its perfect for a big corporation or the smallest of properties.
Happy to the user - great solution for the new generation ahead.

Innkey PMS 44
Cloud based hospitality & hotel property management system
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What users mention about Innkey PMSSee all reviews
As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take.
From important statistics to complex master setups all are just a few clicks away. This combined with extensive training and on-boarding process helps you get the best out of the software.
Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers ... love the ability to quickly send a confirmation to our guests.

Booking Automation 33
Property management software for the hospitality industry
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What users mention about Booking AutomationSee all reviews
Great service great team super fast when you need them, to be honest, you must try it if you want to grow in your business.
A good software for businesses looking to grow and scale. Customer service and technical support was responsive and very helpful too.
I really like that it was easy to navigate after learning all the features. The charge automation feature is honestly my favourite function.

SabeeApp 26
Property management software for accommodation businesses
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What users mention about SabeeAppSee all reviews
The support staff are amazing and so responsive and helpful. It is also very reliable - I trust Sabeeapp.
A great system, works very well, easy to use, good features, flexible & with excellent support.
If we did not have Sabee our lives would have been miserable. It allowed us to manage our bookings without any mistake.

Wishbox 10
Guest experience management for vacation rentals and hotels
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What users mention about WishboxSee all reviews
I then contacted support via live chat to ask how to complain about this and that is also being ignored.
YOU WILL BE AS SORRY AS WE ARE TO HAVE CHOSEN IT. It has become an embarrassment to us vis-a-vis our guests and an operations nightmare.
I love the Wishbox software. It is so "user friendly" that it cannot be equaled by any other platform or experience.

Colibri PMS 4
Web-based property management system
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KWHotel 23
Hotel reservations management with built-in accounting tools
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What users mention about KWHotelSee all reviews
Very disappointed overall. We are a simple, small hostel which makes this all the more frustrating.
Full support, good software for best value, easy to use and edit, works very well even with server, best choice for single user as well.
Easy to learn-Very good interface. Good functions ( reservations, room plan , basic but solid reports).

roomMaster 51
Cloud or on-premise hotel property management
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What users mention about roomMasterSee all reviews
PThe premier edition I think is the edition to be chosen for its great features, including the ability to query RM dbase the way you want. It's simply great software.
Its the Best and would recommend to those that is less than 100 inventory. Most boutique and from backpacker to Luxury Hotels in Fiji uses Room Master.
Customer support is friendly, responsive and knowledgeable. Reporting is great - if the report you want does not exist you can pay to have it created.

Rezlynx PMS 14
Cloud-hosted hospitality property management system (PMS)
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What users mention about Rezlynx PMSSee all reviews
Very easy to integrate, we used zonal as well so good till linking system and good layout for housekeeping, revenue, forecasting etc. Great support from help desk.
There is little to dislike but if there's to be one complaint it's that the system is quite complicated for new starters to learn.
Lack of training for new staff, pricing makes it difficult for smaller hotels to invest in this which is imperative particularly when staff leave and take all the knowledge with them.

ReservationKey 88
Reservation management for the lodging industry
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What users mention about ReservationKeySee all reviews
The product is really easy to use and the free trial allows you to decide if you like the product and if it meets the needs of your lodging business. I found that I really like the ease of use.
We have been with ReservationKey for 4 years and have been very happy and fits our needs. Being a small B&B it is a great price point, while having the functionality of the big boys.
The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking.

MSI CloudPM 12
Cloud-based hotel property management system for SMBs
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I love how anytime you have a problem, they are always so nice to fix it or if you need help with something they are always very nice about it.
The system itself is really nice and easy to use and some of the reporting is good to help with daily decisions, very flexible approach and they can add what may be required.
There have been many benefits to the software such as intuitive design which saves on labor, a modern menu system that is easy to navigate and great reporting.

BrightSide Rental Management 18
Hospitality property management and vacation rental
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What users mention about BrightSide Rental ManagementSee all reviews
I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.
And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.
Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business.

CiiRUS 67
Intuitive vacation rental and property management software
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What users mention about CiiRUSSee all reviews
I consider myself "savvy" in computer, but it does not make me an expert. It is on me to learn how to handle the software/application, however to all of us to succeed, we need a good support.
World class software, easy to learn and use, very training including endless videos, very good distribution, very good automations, very good reporting and accounting.
Very friendly and approachable. Also with Ciirus you have the added bonus of working with Love Rentals and they work very hard to get you good bookings.

Smart Hotel Software 20
Hospitality property management solution for businesses
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What users mention about Smart Hotel SoftwareSee all reviews
Good value for money, great technical support and customer service, stable and reliable, few technical problems. Adequate online reservations system that integrates with back-end.
Good prompting when taking reservations. Good interface with other our restaurant software and simply accounting.
Not URMs fault, but disappointing that the interface to allow our H&L POS to charge to rooms, still does not work correctly.

ResBookPro 6
Cloud based property reservation management solution
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PeopleVine 10
Engagement solution for members, customers, and employees
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Bookinglayer 61
Software suite designed for camps, retreats, and hotels.
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What users mention about BookinglayerSee all reviews
We get more joy in doing bookings and administration and save a lot of time. Very grateful with customer service as well.
Beginning to end we are very pleased on the results and I would recommend Bookinglayer to all who are looking for a pleasant booking software for their business.
M happy that the process to book guests, is seamless and efficient. I appreciate the reports and the emails so that I may implement the best strategy for my business.

5stelle* 69
Native cloud property management for the hospitality sector
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What users mention about 5stelle*See all reviews
A simple and useful program to understand. Great connection with cloud and a fantastic technical support.
Easy to use, reliable (it has never broken down), training was very thorough, customer support is excellent (although we had to use it only few times). Overall, great value for money.
What I appreciate most is the flexibility, always in line with the needs of a Resort like ours. The new Pocket PMS is great allowing me to keep in with the reception where ever I am.

DJUBO 50
360° integrated hotel management software suite
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Djubo is best , easy to function excellent service thank you so much djubo. Hope it comes up more features to make our work easier.
So my staff is utilizing their free time to help guests have a better stay. In turn, I have satisfied guests & increased revenue.
Djubo is an excellent channel manager with wonderful additional features which is required for all type of Hotels / Resorts / Home stay.

hoteliga 81
Cloud based PMS, channel manager & booking engine for hotels
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The programm is better than other programms and the staff is always helpful. With pleasure i will recommended to other colleagues.
Customer support is amazing, Executive could not be more helpful. The software is very logical with varied options and funcionality, good reporting and visually gives you useful statistics.
Hoteliga is really easy , accesible from everywhere with great interface and amazing reports. From my point of you is a fantastic solution for medioum size hotels (until 30-40 rooms ).

HotelKey 34
Property management software for the hospitality industry
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The customer support team are there 24/7. Customer care very important and they are very good at it.
Ll have to admit, in the beginning I was a bit skeptical because we could not get the basics started for the app.
I have been using HotelKey PMS for over 2 years now and I can't tell you how happy I am. The system is super easy to learn and use.

Beds24 47
PMS platform with channel manager and payment processing
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What users mention about Beds24See all reviews
Fully featured; if you can't find what you want the chances are it's in there somewhere and the customer support is superb and free.
So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design.
The next best, but very much related, characteristic is its ability to integrate with other systems.

Ordyx 21
Mobile-friendly, hybrid, cloud-based restaurant & bar POS
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The customer support need some improvement , they have all been nice helpful except that most never identify themselves.
The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction.
Onboarding was the most negative part of our experience. Complete lack of communication/understandin.

Clock PMS 80
Cloud-based hotel property management
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What users mention about Clock PMSSee all reviews
The platform is a nice and clean, easy to use the software. It allows you to effectively manage your hotel in all areas and is very effective in the data it provides.
The program works great in combination with their POS solution. And last but not least, their help desk is always available, very helpful and service minded.
What I liked most about Clock PMS is The workflow is simple, great API functions and a very good support and technical staff.

Skyware PMS 4
Property management system for hotels of all types & sizes
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Guesty 129
Running a rental business is hard. Guesty makes it easy.
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What users mention about GuestySee all reviews
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
I am happy to share what worked to help those out in a similar position. Here is what I have tried and what worked, with + and - to compare advantages and disadvantages.
They want to know what we like, and what we do not like, and the execute perfectly every time. This is a customers product, and a genuine company.

Hotello PMS 62
Cloud-based hotel management solution
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Since 2 years I am working with Hotello and I love it it is my first time in Hotel and it is great. Any time I need help somebody is there to help me.
It's a great program and it's ease of use is a great benefit. It's organized and easy to train new staff.
Hotello is user friendly and you have a great support service. The formation each month is really appreciated.

Snappii 59
Codeless app platform, mobile apps and forms
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The support team is excellent. Accessible, polite and always go that extra mile to help you.
The apps help us achieve that objective and help showcase these products. Snappii's technical staff have been very responsive when issues arise, allowing us to solve them and keep the apps up to date.
Truly amazing customer service. CSRs have/are wonderful to work with.

SevenRooms 13
Operations, marketing, & guest engagement platform
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SevenRooms is excellent at driving guests to your restaurant. While not the industry standard for online reservations, (though that is rapidly changing), it has excellent functionality.
It is amazing and easy to use. I just wish that we could access the features that come from integration of our POS.
People may also not book through this platform if it's too difficult or unfamiliar, which may lead to lost reservations.

SWITCH.CM 47
Property management tool for the hospitality industry
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Great software and easy to use with superb support staff that are always ready to assist.
The ability to synchronise callendars on most websites and control pricing with ease. It has been a large driver of growth in the past year.
The included features are useful. Customer service is great and very helpful.

Base7booking 86
Frontdesk management, booking and marketing for hoteliers
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Easy to use and fully customizable. It is a great tool as well to help us in prize optimization and business strategy thanks to its clear and complete statistics.
A great price for Value software. I feel the Data are very secured and the service behind is great.
The Base 7 PMS is not only great software but the company and people are fantastic to work with. From the sales team to the technical support team everyone has been really helpful in our installation.

HelloShift 42
Communication platform for hotel staff and guests
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What users mention about HelloShiftSee all reviews
This was introduce to us a while back and ever since we love it so much that we been using it now for over a year now. Totally awesome platform and they best part is that it is available on mobile.
Demonstrates condescending behavior when dealing with overly demanding callers. Has little patience for customers with 'dumb questions.
I love easy and fast it is. I love being able to communicate without picking up the phone. It makes the job easier.

Buddy 2
Property management system for hotels, hostels, B&Bs & more
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roomMaster Anywhere 49
Full featured online hotel booking system
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What users mention about roomMaster AnywhereSee all reviews
Ease of use is a great advantage with Welcome Anywhere. It's very easy to get on with from day 1.
Used Welcome for a number of years now, and from the original system to upgrading to Welcome Anywhere last year has been great. The team are always so friendly and can't do enough to help.
Additional options (or supplementary charges) are awkward and laborious to set up and account for.

Your.Rentals 64
Vacation rental management software
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What users mention about Your.RentalsSee all reviews
It is truly a pleasure to have such a good collaboration now and for the future.
And the best thing is customer service so nice anytime i have conrcen.
Tthe best are your employees who are constantly motivated to continue working together.

Frontdesk Anywhere 121
Complete Cloud-based hotel management solution for hoteliers
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What users mention about Frontdesk AnywhereSee all reviews
After much research we decided on Frontdesk Anywhere for its capabilities, price and excellent customer service. We have been very happy with our decision.
The layout of the platform is good and easy to use, it has more potential for further development and some good reporting functions also available.
I don't think there are very many options in this price point for small businesses like ours, and I have enjoyed growing with the company. Plus, I love [SENSITIVE CONTENT HIDDEN.