iGMS Pricing, Features, Reviews & Comparison of Alternatives

iGMS

Vacation rental software for professional hosts & companies

4.6/5 (144 reviews)

iGMS overview

What is iGMS?

Are you looking to automate your vacation rental management with a smart automation software?

Boost your productivity and revenue with the first all-in-one Vacation Rental Software, supporting multiple accounts.

HOW DOES iGMS HELP?
Specifically designed for vacation rental hosts, iGMS helps users to handle their day-to-day business activities. Now you can manage all of your Airbnb, HomeAway & Vrbo accounts via one single interface and access all of the advanced features, such as automated messaging, guest reviews, pricing & team management, and much, much more.

iGMS FEATURES:
- Multi-platform synchronization (syncing with third-party platforms e.g. Airbnb, VRBO, HomeAway, Booking.com, Beds24 etc. via iCal)
- Native automated messaging (auto communication at check-in, check- out, etc.)
- Management of multiple accounts (no need to login/logout every time)
- Multi-calendar (keep track of bookings and day-to-day activities)
- Smart pricing automation
- Operational tasks (to-do notes and tasks for each booking)
- Team management (access to support staff for easy coordination)
- Automated reviews (use templates and send reviews on autopilot)
- Financial reports (keep track of your financial operations)
- Cleaning management
- In-app and email notification
- Key management
- Channel manager

TRY FOR FREE
Try iGMS and see how your Vacation Rental business can be instantly automated with our vacation rental software. You’ll be amazed how much time and efforts you can save with our software.

Contact us if you have any questions or would like to schedule a demo: info@airgms.com
https://www.igms.com
www.igms.com

Pricing

Starting from
$20
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Japan, Latin America, Middle-East and Africa

Supported languages

English, Italian, Japanese, Spanish
iGMS screenshotiGMS Vacation Rental SoftwareiGMS screenshot: A single inbox to communicate with guests from a variety of accountsiGMS screenshotiGMS screenshotiGMS screenshotiGMS screenshotiGMS screenshotiGMS screenshot: Give access to staff to be able to see their duties for each booking and coordinate their activities

iGMS reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.5
  4.6
Pat Lapomarda

Great Features & Value

Used daily for 6-12 months
Reviewed 2020-03-28
Review Source: Capterra

I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.

Pros
Simple integration to both AirBNB & VRBO, templatized & ad hoc guest communication, and seamless notification to our cleaner.

Cons
When I started with iGMS, it was AirGMS and only for AirBNB. They quickly added VRBO, so my 2 primary channels were covered. I'm looking forward to the direct booking and Booking.com features coming later in 2020.

Response from iGMS


Hello Pat,

Thank you for the time you took to review your experience with us in such detail. We really appreciate that. It is a great honor to hear that your business has grown bigger with us and that our onboarding, Unified Inbox and cleaning management tools have been of significant aid to you. As for the pricing, we are always glad to offer any help possible to support member of hosting community. And just remind you that Booking.com along with the direct booking engine are on their way to be released in Q2-3 2020. Looking forward to hearing from you!

Best,
iGMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lan Le

Despite a few bugs, iGMS is a great product with a lot of potential

Used weekly for less than 6 months
Reviewed 2020-04-01
Review Source: Capterra

Pros
- Auto messaging - Auto reviewing - Ease of use

Cons
- Impunctuality of auto-messaging timing - The lack of auto-approval of inquiries (your competitor "Your Porter" app has this feature) - Missing function of removing listings (even when I no longer cohost that listing on Airbnb) - Possible future improvements: 1. Message searching function (by guest name & by keywords), 2. Stealth mode customization for different segmentation of users (Many hosts wants to filter their guests by location - for example, they don't want to take guests from a specific location due to unpleasant past experience) 3. Check-in instructions link (because Airbnb stopped letting hosts extract this link since Jan 2020 so hosts cannot assist guests manually - they may bring it back later but not soon)

Response from iGMS


Hello Lan!

We are happy to see you switch to iGMS and enjoy all of the features! Thank you very much for the feedback: our product team will surely review your input on the improvements. Regarding the removal of a listing, within iGMS you can always snooze it when necessary. You can also search for a guest in your Inbox using their name or the code of the reservation.
Should you have any questions regarding UI navigation, contact us via Live Chat or at support@igms.com - we will be happy to guide you through.

Regards,
iGMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Saad Munir

AIrGMS for Multiple property owners/property managers

Used daily for 6-12 months
Reviewed 2018-09-18
Review Source: Capterra

Pros
Message Automation Templated messages easily available for specific property one inbox for all your properties All your reports under one umbrella Cleaning and Maint. Staff management and assignment reporting on each staff members assignment. Multi- property/Airbnb Accounts calendar view in one place Task management Summary of check-in/out for multiple days and properties in one place.

Cons
Only works with Airbnb Toooooo many updates come through to Production system in use and there is no set update schedule or timming which causes huge issues, you might be in the middle of some important task and application update will get pushed, extremely annoying and frequency is one that I have never seen before even in underdevelopment apps. sometimes there is a Delay in processing and it slows down

Response from AirGMS


Dear Saad,

We are definitely grateful for pointing out our main features, as we put so much efforts to create them! As for 3rd platforms integration, we have introduced HomeAway/VRBO integration (Beta version). You can integrate your other non-Airbnb calendars and tasks via the iCal calendar. Feel free to address support via Live chat anytime with any question.

Best,
AirGMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Kent Ammons

From 20 to 2 hours

Used daily for 6-12 months
Reviewed 2020-02-26
Review Source: Capterra

My overall experience with IGMS has been great! Very simple to apply to my current business, they seem like a company that really wants to earn my repeat business and is actually interested in how they can improve their software to make it easier for the clients.

Pros
The scheduled messaging is by far my favorite feature of IGMS. I was able to utilize the free trial service until I decided to grow my marketing efforts into Homeaway. Once adding HA, communication quickly became overwhelming. The anxiety was relieved after registering as a Pro user. Before IGMS, I was spending no less than about 15-20hrs just in communication alone. Granted I was able to do this from my phone, but still very inconvenient to say the least. I now have 8 scheduled messages that go out for every guest that books. With between 20 - 30 guests per month thats around 240 messages/month at all times of the day and night. These are automatically sent, at designated times, without ever forgetting to send a crucial message. In addition, I no longer have to schedule or contact my cleaners when I receive a booking. They are automatically notified! The ability to add instructions and timing is another huge time saver. And that's really what its all about... reducing time spent managing so I am free to live my life, not be a slave to it.

Cons
Pricing tools are the next features that can be added to save the most time. I was really hoping IGMS would have similar pricing tools to airbnb that could be pushed to other pages, but no such luck. I've been hearing it's in the works, but it can't come soon enough!

Response from iGMS


Hello Kent,

Thank you for taking the time and sharing such detailed feedback. We are filled with joy knowing that our Unified Inbox and Cleaning Tasks management features became a game-changer for your business. As for the Pricing Management Toolkit, it is planned to go live after integration with Booking.com (around Q2 2020). Our product team is constantly working to speed up the release. Stay tuned with us because we have lot's of exciting news to share this year!

Regards,
iGMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Gina Lee

I would highly recommend iGMS

Used daily for 6-12 months
Reviewed 2019-07-05
Review Source: Capterra

Pros
It is easier to use than other programs out there. Customer Service during onboarding is amazing.

Cons
you have to opt out automation for review whenever there is bad guests. It takes some time to load the app.

Response from iGMS


"Hello Gina,

Thank you for the review. We are happy to know you had a smooth onboarding! Kindly note that it's not necessary to disable all review automation if you want to publish a not positive review for a guest. You can just disable review from being published for this guest in the Inbox section. Feel free to reach out to us in Live Chat, and our support agents will provide you with the detailed instruction on how to do so.

Best,
iGMS Team"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

iGMS pricing

Starting from
$20
Pricing options
Free trial
Subscription
View Pricing Plans

Free: $0 per month per 1-4 properties

Pro: $20 per month, per properties

Enterprise: For organizations that need customizable solutions and additional support. Contact us for pricing.

iGMS features

API
Automatic Notifications
Booking Management
Calendar Management
Online Booking Integration
Reservations Management
Room Booking

Activity Dashboard (62 other apps)
Availability Management (53 other apps)
Billing & Invoicing (56 other apps)
Channel Management (70 other apps)
Credit Card Processing (70 other apps)
Discount Management (48 other apps)
Electronic Payments (61 other apps)
Inventory Management (56 other apps)
Invoice Management (55 other apps)
Price Management (55 other apps)
Promotions Management (49 other apps)
Reporting & Statistics (81 other apps)
Third Party Integration (67 other apps)

Videos and tutorials

Additional information for iGMS

Key features of iGMS

  • Airbnb calendar integration
  • Airbnb multi-chat
  • Auto / popup notifications
  • Automated messages
  • Automatic pricing optimization
  • CRM
  • Calendar Management
  • Channel manager
  • Check-in instructions
  • Cleaning team management
  • Contact management
  • Deep integration with Airbnb
  • External calendars via iCal
  • Financial Reporting
  • Free account
  • Front office management
  • Group management
  • Guest experience (GEM)
  • Housekeeping management
  • In-app and email notification
  • Key management
  • Maintenance management
  • Manage special requests
  • Management of multiple accounts (no need to login/logout every time)
  • Message templates
  • Multi-calendar
  • Multi-calendar dashboard
  • Multi-platform synchronization
  • Multi-platform synchronization (syncing with third-party platforms e.g. Airbnb, VRBO, HomeAway, Booking.com, Beds24 etc. via iCal)
  • Multi-property
  • Native automated messaging (auto communication at check-in, check- out, etc.)
  • Native integration with Airbnb
  • Online booking
  • Operational tasks
  • Parent and child bookings management
  • Personalized templates
  • Predefined template elements
  • Price changing
  • Property database
  • Reservations management
  • Reviews Automation
  • Routine tasks automation
  • Single inbox
  • Smart pricing automation
  • Task scheduling
  • Team Management
  • To-do notes
  • Travel agent bookings
  • Vacation rental
  • Vendor management
  • Work order management
View All Features

Benefits

iGMS automates the majority of your daily vacation rental management tasks. This means you can grow your business without increasing your headcount.

iGMS helps to increase guest satisfaction by ensuring a prompt and effective response to inquiries through automation and scheduled 'trigger' messages.

Automated guest reviews feature facilitates feedback from your guests.

Unlike many other tools, iGMS has everything for co-hosts too - manage your co-hosted listings with no hassle.

iGMS enables users to connect multiple profiles, eliminating the need to constantly login and logout.