iGMS Pricing, Features, Reviews & Alternatives

iGMS

Vacation rental software for professional hosts & companies

4.64/5 (180 reviews)

iGMS overview

What is iGMS?

iGMS is a vacation rental software that helps hosts to effectively handle day-to-day short-term rental management tasks. The software enables users to operate all Airbnb, Booking.com, HomeAway & Vrbo accounts via a single interface, with access to the same advanced functionality through the mobile app. Benefit from automated guest messaging and reviews, templates, tools for team & tasks management, an advanced channel manager, financial reporting, a direct booking management toolkit, payment processing, and more.

A free 14-day trial is available (no credit card required).

iGMS FEATURES:
- Channel manager
- Automated guest messaging
- Management of multiple accounts
- Multi-calendar
- Team management
- Automated guest reviews
- Financial reporting
- Cleaning & task management
- In-app and email notification
- Key exchange management
- Payment processing
- Direct booking management
- Mobile apps (iOS & Android)

iGMS’s powerful automation tools effectively streamline the hosting process, giving you the time and space you need to grow your business. Try vacation rental software that will transform your short-term rental business.

Contact us if you have any questions or would like to schedule a demo: sales@igms.com
https://www.igms.com
www.igms.com

Pricing

Starting from
$1/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia, Japan

Supported languages

English, Spanish, Japanese, Italian
iGMS screenshotiGMS screenshot: A single inbox to communicate with guests from a variety of accountsiGMS screenshotiGMS screenshotiGMS screenshotiGMS screenshotiGMS screenshotiGMS screenshot: Give access to staff to be able to see their duties for each booking and coordinate their activities

iGMS user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.5
  4.6
Pat L.

Great Features & Value

Used daily for 6-12 months
Reviewed 2020-03-28
Review Source: Capterra

I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.

Pros
Simple integration to both AirBNB & VRBO, templatized & ad hoc guest communication, and seamless notification to our cleaner.

Cons
When I started with iGMS, it was AirGMS and only for AirBNB. They quickly added VRBO, so my 2 primary channels were covered. I'm looking forward to the direct booking and Booking.com features coming later in 2020.

Response from iGMS


Hello Pat,

Thank you for the time you took to review your experience with us in such detail. We really appreciate that. It is a great honor to hear that your business has grown bigger with us and that our onboarding, Unified Inbox and cleaning management tools have been of significant aid to you. As for the pricing, we are always glad to offer any help possible to support member of hosting community. And just remind you that Booking.com along with the direct booking engine are on their way to be released in Q2-3 2020. Looking forward to hearing from you!

Best,
iGMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kent A.

From 20 to 2 hours

Used daily for 6-12 months
Reviewed 2020-02-26
Review Source: Capterra

My overall experience with IGMS has been great! Very simple to apply to my current business, they seem like a company that really wants to earn my repeat business and is actually interested in how they can improve their software to make it easier for the clients.

Pros
The scheduled messaging is by far my favorite feature of IGMS. I was able to utilize the free trial service until I decided to grow my marketing efforts into Homeaway. Once adding HA, communication quickly became overwhelming. The anxiety was relieved after registering as a Pro user. Before IGMS, I was spending no less than about 15-20hrs just in communication alone. Granted I was able to do this from my phone, but still very inconvenient to say the least. I now have 8 scheduled messages that go out for every guest that books. With between 20 - 30 guests per month thats around 240 messages/month at all times of the day and night. These are automatically sent, at designated times, without ever forgetting to send a crucial message. In addition, I no longer have to schedule or contact my cleaners when I receive a booking. They are automatically notified! The ability to add instructions and timing is another huge time saver. And that's really what its all about... reducing time spent managing so I am free to live my life, not be a slave to it.

Cons
Pricing tools are the next features that can be added to save the most time. I was really hoping IGMS would have similar pricing tools to airbnb that could be pushed to other pages, but no such luck. I've been hearing it's in the works, but it can't come soon enough!

Response from iGMS


Hello Kent,

Thank you for taking the time and sharing such detailed feedback. We are filled with joy knowing that our Unified Inbox and Cleaning Tasks management features became a game-changer for your business. As for the Pricing Management Toolkit, it is planned to go live after integration with Booking.com (around Q2 2020). Our product team is constantly working to speed up the release. Stay tuned with us because we have lot's of exciting news to share this year!

Regards,
iGMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Macbeth D.

My Review

Used daily for 6-12 months
Reviewed 2021-02-19
Review Source: Capterra

Pros
The automated messaging that replies and pre-approves

Cons
The part that now the comission has gone to 15%

Response from iGMS


Dear Macbeth,
Thank you for taking the time and reviewing your experience with us. We are genuinely glad that our Unified Inbox automation has proved useful for your guest communication. Note that now Inbox allows for creating templates in different languages https://www.igms.com/help/knowledge-base/how-do-i-create-message-templates-in-different-languages/ As for the changes in the fee structure, check out our article on how to adjust pricing so it won't affect your earnings https://www.igms.com/help/knowledge-base/how-to-adjust-pricing-with-the-new-host-only-service-fee-implemented/

Best,
iGMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Saad M.

AIrGMS for Multiple property owners/property managers

Used daily for 6-12 months
Reviewed 2018-09-18
Review Source: Capterra

Pros
Message Automation Templated messages easily available for specific property one inbox for all your properties All your reports under one umbrella Cleaning and Maint. Staff management and assignment reporting on each staff members assignment. Multi- property/Airbnb Accounts calendar view in one place Task management Summary of check-in/out for multiple days and properties in one place.

Cons
Only works with Airbnb Toooooo many updates come through to Production system in use and there is no set update schedule or timming which causes huge issues, you might be in the middle of some important task and application update will get pushed, extremely annoying and frequency is one that I have never seen before even in underdevelopment apps. sometimes there is a Delay in processing and it slows down

Response from AirGMS


Dear Saad,

We are definitely grateful for pointing out our main features, as we put so much efforts to create them! As for 3rd platforms integration, we have introduced HomeAway/VRBO integration (Beta version). You can integrate your other non-Airbnb calendars and tasks via the iCal calendar. Feel free to address support via Live chat anytime with any question.

Best,
AirGMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Pros and Cons of iGMS

Used monthly for 6-12 months
Reviewed 2020-06-27
Review Source: Capterra

My overall experience with iGMS has been very productive,promising and gratifying. This program is user friendly it is easy to follow ,well versed in the the process of step by step applications making it easy to maneuver and excel in the process, a definite plus and value in my life!

Pros
The features I enjoy most with this software is the Journal key because it gives quick access to the demographics and history of the client without having to go into the document.

Cons
The part I like the least of this software is the complete feature because once you use it you can no longer go in to revise, you have to send a request and wait for at least 24 hours for the update and only then can you add or change any of the demographics.

Response from iGMS


Hello,
Thank you for such a thourough review and for chosing iGMS. It is a great news that our app lessens your workload while saving more time for essential business activities. If you have any specific suggestions to make, feel free to send them at support@igms.com, we reguralry inform our produc team about our customers' ideas. We also highly recommend to subscribe to our blog to stay informed and supported by our tips and articles https://www.igms.com/blog/.

Best,
iGMS Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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iGMS pricing

Starting from
$1/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Flexible: $1 per booked night
Pro: from $18 per month, per property
Enterprise: Custom pricing for organizations with over 50 properties that need customizable solutions and dedicated support.

iGMS features

API
Booking Management
CRM
Calendar Management
For Vacation Rentals
Housekeeping Management
Online Booking
Payment Processing
Reservations Management
Room Booking

Activity Dashboard (96 other apps)
Channel Management (89 other apps)
Electronic Payments (93 other apps)
GDS/OTA Integration (103 other apps)
Inventory Management (97 other apps)
Promotions Management (94 other apps)
Rate Management (110 other apps)
Reporting & Statistics (123 other apps)
Reporting/Analytics (132 other apps)
Third Party Integrations (97 other apps)

Additional information for iGMS

Key features of iGMS

  • Airbnb calendar integration
  • Airbnb multi-chat
  • Auto / popup notifications
  • Automated messages
  • Automatic pricing optimization
  • CRM
  • Calendar Management
  • Channel manager
  • Check-in instructions
  • Cleaning team management
  • Contact management
  • Deep integration with Airbnb
  • Direct booking management
  • External calendars via iCal
  • Financial Reporting
  • Free account
  • Front office management
  • Group management
  • Guest experience (GEM)
  • Housekeeping management
  • In-app and email notification
  • Key management
  • Maintenance management
  • Manage special requests
  • Management of multiple accounts (no need to login/logout every time)
  • Message templates
  • Multi-calendar
  • Multi-calendar dashboard
  • Multi-platform synchronization
  • Multi-platform synchronization (syncing with third-party platforms e.g. Airbnb, VRBO, HomeAway, Booking.com, Beds24 etc. via iCal)
  • Multi-property
  • Native automated messaging (auto communication at check-in, check- out, etc.)
  • Native integration with Airbnb
  • Online booking
  • Operational tasks
  • Parent and child bookings management
  • Payment processing
  • Personalized templates
  • Predefined template elements
  • Price changing
  • Property database
  • Reservations management
  • Reviews Automation
  • Routine tasks automation
  • Single inbox
  • Smart pricing automation
  • Task scheduling
  • Team Management
  • To-do notes
  • Travel agent bookings
  • Vacation rental
  • Vendor management
  • Work order management
View All Features

Benefits

iGMS automates the majority of your daily vacation rental management tasks. This means you can grow your business without increasing your headcount.

iGMS helps to increase guest satisfaction by ensuring a prompt and effective response to inquiries through automation and scheduled 'trigger' messages.

The automated guest reviews feature facilitates leaving reviews and getting feedback from your guests.

iGMS enables users to connect multiple accounts from different OTAs, eliminating the need to constantly login and logout.

Our software is seamlessly integrated with major OTAs meaning you can synchronize availability and avoid double-bookings.

iGMS users are able to process online payments and upsell to guests from Booking.com and those who make direct bookings.

With iGMS’ smart reports, hosts can easily create simple and compelling short-term rental management reports in no time.