Maestro PMS Pricing Plan & Cost Guide

Maestro PMS

cloud PMS & on-premise PMS, browser & windows hotel software

4.26/5 (23 reviews)

Maestro PMS Pricing

Pricing model: One Time License

Contact a Solutions Consultant at Maestro PMS at 1.888.667.8488 or info@maestropms.com for detailed and personalized pricing information.

Competitors Pricing

Hotelogix

Pricing model: Subscription
Free Trial: Available

Beyond

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

WebRezPro

Pricing model: Subscription
Free Trial: Available

Cobalt Silver

Starting from: 89.00/month
Pricing model: Subscription

Bookerville

Starting from: 41.66/month
Pricing model: Subscription
Free Trial: Available

Maestro PMS Pricing Reviews

Pros

  • The opportunities to customize our property to our liking is very beneficial. The analytics that come with the PMS are outstanding.Verified ReviewerRead the full review
  • The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.Samantha P.Read the full review
  • Maestro PMs is a great property management software with a good customer service. For me the reports the software provides is understandable and beneficial.Baris G.Read the full review

Cons

  • I am used to operating many windows at once. This system is very stubborn you cannot even easily escape a rating query without making a reservation.Monica P.Read the full review
  • This system was so confusing at first. I came from using Opera.Monica P.Read the full review
  • Connectivity to other programs. We have had a very difficult time finding a CRM that has two-way communication with Maestro.Verified ReviewerRead the full review
90%
recommended this to a friend or a colleague

4 reviewers had the following to say about Maestro PMS's pricing:

David J.

Feature Rich System at a Great Price, and Great Support Too!

Used daily for 2+ years
Reviewed 2019-07-19
Review Source: Capterra

Maestro is a very feature rich system that rivals it's major competitors at a far less cost. Additionally, the support and training supplied by Maestro has been second to none, with nearly all support incidents resolved with only a single call.

Pros
Maestro is a very user friendly system. Additionally it has all the features of system 2-3 times its cost, and the support has been spot on.

Cons
While Maestro has great reporting options, I wish there was an end-user in-app custom report feature similar to what one might find in Salesforce without the price of additional licenses. Although you can export to excel and csv formats in the end its still just exporting canned reports. Also, while they have an analytics product, it still requires additional licenses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Baris G.

Maestro is a great PMS

Used daily for less than 6 months
Reviewed 2020-11-21
Review Source: Capterra

Maestro PMs is a great property management software with a good customer service. For me the reports the software provides is understandable and beneficial.

Pros
Gneral reports and the transaction reports are extremely powerful and helps to understand the metrics. customer service is quite professional and they are quick to solve the cases.

Cons
Pricing plan is not flexible, a modular plan would be a better fit for our case additionally user interface is way yoo old fashion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Daniel W.

Excellent Support, Great Features, Superb Value

Used daily for 2+ years
Reviewed 2019-07-12
Review Source: Capterra

One of the best systems I've had the pleasure to work with. Support is excellent, the software is robust and full of upper-tier functionality. CANNOT be implemented without a rigorous training schedule. Not a system you can throw a temp or intern on and expect them to understand.

Pros
Hand down the best support I've ever experienced from a tech company. Not only are they fast to respond to questions, they provide monthly training at no extra cost.

Cons
Naming conventions are misleading. Navigation can be cumbersome and thee online help feature is too vague.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ryan B.

Used it for 7 years

Used daily for 2+ years
Reviewed 2019-02-18
Review Source: Capterra

I'll have to admit that in 9 years working in hotels that I've only used 2 PMS programs. Of the two, I strongly preferred Maestro. I've used Maestro as a front desk agent, night auditor, front office manager, and general manager. Once past the learning curve, and with repeated use, you can fly through the program quicker than the computer can refresh... at least I could :)

Pros
Once you get past the learning curve, it's very easy to use and move quickly through the program. It is a great program for all aspects of managing hotel be it inventory and rate management, guest management, reservations, sales, accounting. I'm sure in 7 years I've used it, I didn't get to use every function since there was just so much. What I liked most was that it is quick and easy to access a lot of information (guest, company, or group info or history / room availability and pricing / accounting and sales figures). This was very helpful since easy flow of information is vital to a hotel running smoothly. When loading rates, I particularly liked that I could set automatic rate adjustments base on parameters such as dates, day of the week, occupancy, room type, or a combination of any of the aforementioned. This automation meant that if sudden inventory changes occurred on the rare occasion that I was not working, the rates would increase or decrease to achieve the best average daily rate and occupancy. Managing inventory was very easy with Maestro. Even with 9 different room types, I could use various reports to see overall occupancy, occupancy by room types, and also by specific rooms. I could go on. It is a very solid PMS program and I would use it again.

Cons
The only real dislike that I had with this program was the learning curve. Because the particular Maestro PMS we used was easier to use without using a computer mouse, it was essential to learn the mnemonics (ALT- letter combo) of every function. I still remember that to get to reservations was ALT-I-R. This was was complicated by the fact that sometimes the ALT-letter combo varied between different tasks even though they were similar tasks. The best way to explain is an example: In a guest reservation, to access notes I would key in ALT-I-N, in a group reservation, I would have to key in ALT-I-T.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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