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Octorate

4.2
(31)

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Cloud-based property management and hotel operating system

(2)

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Octorate Pricing, Features, Reviews and Alternatives

Octorate FAQs

Q. What type of pricing plans does Octorate offer?

Octorate has the following pricing plans:
Starting from: $30.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Octorate?

Octorate has the following typical customers:
Small Business


Q. What languages does Octorate support?

Octorate supports the following languages:
English, French, Italian, Portuguese, Spanish


Q. Does Octorate support mobile devices?

Octorate supports the following devices:
Android, iPad, iPhone


Q. Does Octorate offer an API?

Yes, Octorate has an API available for use.


Q. What other apps does Octorate integrate with?

Octorate integrates with the following applications:
Zapier, Stripe, Stripe Billing


Q. What level of support does Octorate offer?

Octorate offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Octorate product overview

Price starts from

30

Per month

Per Feature

What is Octorate?

Octorate helps firms manage online property listings and guest communications. It assists with income management, fiscal duty fulfillment, pricing, and more. It is ideal for managing hotels, apartments, and hostels. Property agencies can manage all the main operating processes, from bookings to room cleanings.

Key benefits of using Octorate

- Online property exposure improvement
- Effective price strategy
- Income management
- Bureaucratic and fiscal duties management
- Guest communication management
- Compatible with mobile devices & iCal© integration
- Invoicing & automatic registration of guest IDs to local authorities
- Cloud-based system, easy to integrate on your website
- No commission on reservations
- Optimized for mobile devices
- Access from any type of device connected to the web, anywhere and without installation
- Certify transactions with PCI DSS Level 1 security standards
-

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Documentation
Webinars
Videos

Not sure about Octorate? Compare it with a popular alternative

Starting from

30

Per month

Per Feature

Free plan
Free trial
Pricing range

Starting from

100

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Octorate pricing information

Value for money

4.0

/5

31

Starting from

30

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Octorate features

Functionality

4.2

/5

31

Total features

142

10 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Third-Party Integrations
Reporting & Statistics
Activity Dashboard
Reporting/Analytics
Calendar Management

Functionality contenders

Octorate users reviews

Overall Rating

4.2

/5

31

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10
Rating distribution

5

4

3

2

1

22

2

1

2

4

Pros
We have a very good Experience with Octorate. We are satisfied and we reccomend this software.
Excellent relationship via email / phone with Customer Care where the same person who knows you and your problems always answers you. Excellent email / phone relationship for sales, always available.
Very good back office and support. Price/quality just perfect.
Cons
My day by day with this PMS was the worst experience ever.
And the system said availability=0, but it was available to be booked. I had to mark as “maintenance” a room every time it was full, because it was the only way to stop sales.
Difficult to use in PC, impossible to use in mobile. Booking engine doesn't work properly in mobile.

Overall rating contenders

SO
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Sabri O.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best App ever to manage your B&B

Reviewed 5 years ago

I work with that app for about 9 years now. They’re flexible and always helpful when I needed some support. I had a look around and couldn’t find another party that offers the same services at a reasonable price.

Pros

It totally changed my life! Very easy to work with. Reliable and stable Very good back office and support Price/quality just perfect

Cons

Nothing There isn’t anything I dislike actually

AR
AvatarImg

Verified reviewer

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lots to complain about

Reviewed 5 years ago

If I didn't need the Italian based features I would never have chosen them and if I could get the same features with a different company I would ditch them in a second. Unfortunately, they have a stereotypical Italian lack of customer service.

Pros

It's a sensible, logical, and visually efficient system that would be perfect if it actually worked as well as it ought to. As an Italian company they also provide support for reporting to the Italian authorities and electronic receipts and other features specific to this country, which is a huge time saver.

Cons

Well, lots of it doesn't work as it should and it's difficult to get help. Their documentation is often outdated, not translated, or simply doesn't work. The big issue, which has been stated here before, is that their support is terrible. I'll ask multiple questions that only get partially answered after days, and sometimes weeks - some questions have never been answered and I've simply given up...

FI
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Fares I.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

excellent start thanks to the sales, terrible and frustrating reality thanks to the assistance

Reviewed 4 months ago
Pros

Easy initial setup, very well done graphics

Cons

In 2 years of use I have encountered an infinite number of problems, I fear it will be a long list. Really absent assistance, it is very difficult to contact them. I had to delay a €2000 quote for 9 hours for a technician to answer for a problem that needs 2 clicks to fix (unfortunately i'm not an expert). there is no phone number to call and therefore you will waste a lot of time with a bot. problems with the automatic connection with the police to communicate the names of the guests, so never trust any automatic synchronization, never ever. Octorate will respond: it's not our problem. by the way, if you don't understand something in the setup period, where the great sellers are online, you have to pay extra to get explanations

Vendor response

Dear user, We regret to hear about your dissatisfaction and would like to clarify some points from your review. Firstly, it is important to emphasize that the figure of 2000€ you mentioned does not correspond to the rates practiced by Octorate. Our training offer includes a variable number of free setup calls depending on the size of your facilities, as well as numerous free materials such as webinars,...

SN
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Stefano N.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Channel Manager Ever

Reviewed 4 years ago

Events calendar clearly visible Link to What's App Connection to fiscal recorder Link to billing and so on....

Pros

A simple, intuitive channel manager that has developed in a surprising way in recent years, maintaining advantageous prices on other similar products. Calendar function to mark events, spectacular Booking Engine and many functions to facilitate the view of the Hosts. Excellent relationship via email / phone with Customer Care where the same person who knows you and your problems always answers you. Excellent email / phone relationship for sales, always available. 100% recommended.

Cons

There is nothing to improve, the Channel is evolving daily. With each new implementation they warn you and have great video tutorials explaining the new feature!

AF
AvatarImg

Alessandro F.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

The best " vale x money" Channel manager

Reviewed 5 years ago

We have a very good Experience with Octorate. We are satisfied and we reccomend this software!

Pros

Vale x money. This Channel manager is actually one of the best "vale x money" software in hotellerie and touristic location. We have been using it for 9 years with success in our hotel. It includes also a simple but useful PMS x small hotels, B&B and apartments. Very easy to use. Supports a lot of OTAs.

Cons

The only weakness of this software, in its previous release, was, sometimes (happened few times in 8 years...) processing overload which caused slowness in updating rates and availability. But recently, with the new release, this problem disappeared.

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