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protel PMS Logo

Hospitality property management system (PMS) for hotels

Table of Contents

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protel PMS - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

protel PMS overview

What is protel PMS?

Planet's protel PMS is user-friendly software that is designed to make scheduling and management easier for hotel staff. The user-interface provides a user-centric experience and is intuitive to use, reducing the amount of time needed to train staff. With features that are easy to navigate between, Planet's protel PMS eliminates time spent on tedious manual tasks while still ensuring accuracy in all areas of operation. Additionally, the user-interface can be tailored with custom layouts and branding for hotels, allowing the staff to leverage their individual workflows without compromise. The availability of real-time data also gives organizations insight into their entire operation from booking trends to customer preferences, providing greater control and visibility over hotel performance.

Starting price

1 /
per month

Alternatives

with better value for money

protel PMS’s user interface

Ease of use rating:

protel PMS reviews

Overall rating

3.2

/5

25

Positive reviews

48

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.33/10
Rating distribution

5

4

3

2

1

7

5

5

2

6

Pros
“The possibilities are amazing. We had great support from their partner "Flow.”
DB

Damien B.

Hotel Manager

“It is a good system for international hotels. The system also has great language translations.”

Verified reviewer

Anonymity request

“Love how quick and easy I can access and drill down through screens and information.”
CB

Christine B.

Regional Revenue Manager

Cons
“Account Manager : absolutely useless and complained numerous times about no call backs. Their answer "no record of this.”
KA

Karen A.

Company Director

“Also the reservation module needs to show more information. In some new PC's sometimes the software crashes ( weird but unacceptable issue,).”
DV

Dim V.

Sales Manager

“Most troubling is the fact that while growing they made the backend too complicated with staff from the past version contradicting itself to newer features.”
EK

Efstratios K.

Co owner

Who uses protel PMS?

Based on 25 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Leisure, Travel & Tourism

Use cases

Hospitality Property Management
Reservations
Hotel Front Desk Software
Hotel Management

protel PMS's key features

Most critical features, based on insights from protel PMS users:

Rate management
Online booking
Booking management
Reservations management
GDS/OTA integration
CRM

All protel PMS features

Features rating:

Billing & invoicing
Front desk management
Customer support
Mobile access
Payment processing
Maintenance management
Marketing automation
Multi-Currency
Multi-Language
Multi-Property
Point of sale (pos)
Promotions management
Reminders
Reporting & statistics
Reporting/Analytics
Room booking
Single property
Spa/Activity management
Task management
Third party booking
Activities booking
Activity dashboard
Alerts/Notifications
API
Booking notes
Built-in accounting
Catering management
Customizable templates
Drag & drop
Employee management
Extended stay
For vacation rentals
Group reservations
Guest experience management
Housekeeping management
Inventory management
Loyalty program

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protel PMS pricing

Value for money rating:

Starting from

1

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about protel PMS price and value

Value for money rating:

To see what individual users think of protel PMS's price and value, check out the review snippets below.

“The possibilities are amazing. We had great support from their partner "Flow.”
DB

Damien B.

Hotel Manager

“It is a good system for international hotels. The system also has great language translations.”

Verified reviewer

Anonymity request

protel PMS integrations (24)

Integrations rated by users

We looked at 25 user reviews to identify which products are mentioned as protel PMS integrations and how users feel about them.

GameChanger logo
GameChanger

Integration rating: 1.0 (1)

protel PMS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
Videos
Webinars
In Person

protel PMS FAQs

Q. What type of pricing plans does protel PMS offer?

protel PMS has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of protel PMS?

protel PMS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does protel PMS support?

protel PMS supports the following languages:
English


Q. Does protel PMS support mobile devices?

protel PMS supports the following devices:
Android, iPad, iPhone


Q. Does protel PMS offer an API?

Yes, protel PMS has an API available for use.


Q. What level of support does protel PMS offer?

protel PMS offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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