Wishbox Pricing, Features, Reviews & Comparison of Alternatives

Wishbox

Guest experience management for vacation rentals and hotels

5.0/5 (4 reviews)

Wishbox overview

Wishbox is a cloud-based guest experience management platform for boutique hotels, vacation rental agencies, and private hosts, which lets users automate all guest communication, up-sell to generate new revenue, and improve the guest experience. With Wishbox’s smart tools, guest app and wizards, users can assist their guests in the lead up to and throughout their stay, in their native language.

Wishbox utilizes automates confirmation emails, an email and SMS-based pre check-in wizard, arrival information, and codes release messages to communicate with guests before their stay. Users can coordinate guest arrival details and automatically receive all the necessary documentation. During their stay, guests can access Wishbox’s dedicated personal area which holds all the relevant information related to their stay, such as the house manual. Additionally, local services can be accessed through the personal area.

Wishbox also enables the coordination of guest check-out information, and automatically leads guests to reviewing their stay through the intelligent reviews system, which keeps negative reviews internal and distributes positive reviews across booking channels. Users can also choose additional services to offer to their guests, define the payment method they will accept, and control prices, with the ability to split income with service suppliers.
wishbox.co

Pricing

Starting from
€5/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa

Supported languages

English
Wishbox screenshot: Before arrival, guests are guided through pre check-in by and email & SMS wizardWishbox - The perfect hostWishbox screenshot: During their stay, guests can access relevant information and local services through the dedicated personal areaWishbox screenshot: Hosts can view various metrics through the dashboardWishbox screenshot: Users can select services to up-sell, control pricing, and define payment methodsWishbox screenshot: After their stay, guests are directed to leave a review

Wishbox reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Ruben Elmaleh

Just awesome!!

Used daily for 1-2 years
Reviewed 2018-04-14
Review Source: Capterra

I grew up by business This software made my life much easier , very simple and ergonomic ! The team is very responsive which is very pleasant.

Read the full review

Mickael Assouline

Simplify everything, a perfect tool for short term rentals companies.

Used daily for 1-2 years
Reviewed 2018-04-11
Review Source: Capterra

How it's simplify everything about the relationship with the customers from the moment that he book until the moment after he has left the apartment.

Read the full review

Anonymous

great tool for our property

Used daily for less than 6 months
Reviewed 2018-11-05
Review Source: Capterra

Great. I´m very impressed with Wishbox. We have a small property and for our use it is absolutely perfect. It is simple to use, user friendly, evolves according to user needs and I think it is on its way to becoming a great alternative to a PMS. Five stars.

Read the full review

Denis Zivolic

must have tool for profesionals in hospitality

Used daily for less than 6 months
Reviewed 2019-01-19
Review Source: Capterra

the wishbox is a must have application if you are active in hospitality . It is saving a lot of time in the daily routine work with communicating with the clients . They can send you all needed infos for check in , you can communicate to the clients accescodes , wlan codes etc

Read the full review

Wishbox pricing

Starting from
€5/month
Pricing options
Free trial
Subscription
View Pricing Plans

21-day free trial available, no credit card required.
Wishbox offer a monthly subscription license for the use of the platform, starting from €5/month for one room.

Wishbox features

Activity Dashboard
Price Management

API (40 other apps)
Automatic Notifications (32 other apps)
Availability Management (38 other apps)
Billing & Invoicing (34 other apps)
Billing Rate Management (32 other apps)
Booking Management (67 other apps)
Calendar Management (57 other apps)
Channel Management (51 other apps)
Credit Card Processing (44 other apps)
Electronic Payments (37 other apps)
Invoice Management (37 other apps)
Multi-Channel Management (28 other apps)
Online Booking Integration (47 other apps)
Reporting & Statistics (41 other apps)
Reservations Management (48 other apps)
Room Booking (45 other apps)
Third Party Integration (43 other apps)
Website Integration (28 other apps)

Additional information for Wishbox

Key features of Wishbox

  • Property database
  • Guest reviews/ratings
  • Reviews collection and management
  • Full SMS integration
  • Automatic translation
  • Host dashboard
  • SMS & email pre check-in wizard
  • Dedicated personal information portal
  • Confirmation emails
  • Live message broadcasting
  • Automated check-out instruction emails
  • Service up-selling
View All Features

Benefits

Confirmation emails, SMS and email pre check-in, and arrival & codes release messages enable the coordination of guest arrival details.

The dedicated personal area in Wishbox provides guests with access to local services, house manuals, and other relevant information during their stay.

Content is translated automatically into the guest’s preferred language.

Guests are directed after their stay to leave a review through Wishbox’s intelligent review system, and users can keep negative reviews internal while promoting positive reviews.

Additional services can be offered to guests, with users able to control pricing, define payment methods, and split revenue with their service suppliers.