ChiDesk Pricing, Features, Reviews & Comparison of Alternatives

ChiDesk

Appointment scheduling for spas & salons

4.59/5 (22 reviews)

ChiDesk overview

What is ChiDesk?

ChiDesk is a cloud-based software solution that provides appointment scheduling, online booking, employee management, point of sale and marketing functionality in a single platform. ChiDesk is an ideal solution for spa centers, fitness centers, medical spas, and salons with features for managing online bookings, employees, appointment scheduling, customer relationship management (CRM), marketing, reporting, and point of sale.

ChiDesk provides integrated invoicing to records sales, track employee commission, as well as automate stock control, and enables users to streamline sales with an optional bar code scanner and receipt printer. Organizations can also manage all employee schedules, shifts and off days and track work hours using the time clocking function, and employees can view and edit their schedules from anywhere.

ChiDesk’s marketing and CRM tools enable users to filter through client contacts, as well as send SMS or email campaigns to clients. Through automated scheduled messaging, clients are automatically reminded about their appointments. ChiDesk's point of sale tool helps track sales, vouchers, products, packages, courses and services, and users can also monitor availability and usage of a course on a minute-to-minute basis, and keep track of attendance, session usage and memberships.

ChiDesk also enables clients to book online, as well as check in on arrival using a membership card. Reports provides users with the tools to manage the business more effectively by monitoring sales, commission and employee performance, and more.
www.spaguru.co.za

Pricing

Starting from
$40/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, French, German
ChiDesk screenshot: Track all your appointments from your calendar and manage your client profiles with easeChiDesk screenshot: Reports help you analyze your business performance, plan your future goals, and manage your resources effectively

ChiDesk user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.5
  4.9
Zeki Dikmen

Almost 3 years of Chidesk

Used daily for 2+ years
Reviewed 2020-07-17
Review Source: Capterra

My business is consist of more than 10 locations and I'm very happy and comfortable with Chidesk.

Pros
Amazing support ([SENSITIVE CONTENT HIDDEN]🙏🏼) Quick development team Very good multi-location capabilities Strong accounting Location-based pricing Hotel PMS integration Data portability and freedom Frequent updates

Cons
Mobile app still needs some polishing Integrations can be extended

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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EDUARDO OROZCO

Functional and easy to use.

Used daily for 1-2 years
Reviewed 2020-01-06
Review Source: Capterra

CHIDESK is the first web tool that we use and helped us enormously in the organization of staff and services we offer in the beauty salon, no doubt this tool has accompanied us during these 4 years and helped us in the development of the business, was the first official website that had our business, we are very pleased with the result that provided you, this program has a good performance and can not only be used by beauty salons because it has great flexibility, can be used in any professional field, which requires the attention of customers through appointment management.

Pros
It is a web platform, very flexible and adaptable, allows the customization of services, colors, insertion of staff, also provides a web hosting, under the nomenclature "Business name".chidesk.com, so if you do not have a website, this tool will be very useful. As for its functionality is oriented to the scheduling of appointments and reservations online, also offers digital marketing and billing. On the other hand, it is very easy to configure and use. Overall it is a very powerful and effective program.

Cons
I would like to develop an inventory control function, thus complementing this program and allow me to centralize all the management of the salon with this program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ARVINDRA TILUK

Practicality

Used daily for less than 6 months
Reviewed 2020-11-24
Review Source: Capterra

As discussed in "Pro's"

Pros
The system makes for practical use and allows multi-functionality. From a management perspective, the reporting feature is great and tracks all relevant information efficiently. The ease of application and correction of errors is well managed in the settings of the system. Tracking of cash ups, employees and suppliers makes for a huge time factor saving vs creation of numerous excel folders. We are very pleased with the functionality and outstanding service/support from Aletta de Villiers and her colleagues in Cape town. Well Done Team Arvin Leosage Wellness and Development

Cons
None at this stage - check in 6 months time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vicky Olivier

Review on Spa guru

Reviewed 2014-11-19
Review Source: Capterra

Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees working hours.

Rating breakdown

Ease of use
Customer support

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Vijay Aggarwal

Good but can be improved

Used daily for free trial
Reviewed 2019-07-19
Review Source: Capterra

Pros
Looks quite detailed ... workflows are standard. many payment options.

Cons
Costly and little overwhelming. Needs to improve it UX & UI.

Response from SpaGuru


Hi Vijay, thanks for submitting a review. Normally our customer success agents would fully support you in understanding and setting up the system to cater for your needs. Unfortunately, you did not respond to any of our contact requests to assist you. Please get in touch should you wish to get a better understanding of everything our system can help you manage at your business.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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ChiDesk pricing

Starting from
$40/month
Pricing options
Subscription
Free trial
View Pricing Plans

Solo: $40 per month, 1 employee
Standard: $60 per month, 1-5 employees
Advanced: $80 per month, 6-12 employees
Premium: $100 per month, 13-20 employees
Enterprise: $120 per month, 21-50 employees

ChiDesk features

API
Billing & Invoicing
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Multi-Location
POS
Reporting & Statistics
Sales Reporting
Third Party Integration

Activity Dashboard (137 other apps)
Automatic Notifications (112 other apps)
Customer Database (116 other apps)
Customer History (99 other apps)
Discount Management (113 other apps)
Loyalty Program (134 other apps)
Order Management (139 other apps)
Order Processing (95 other apps)
Promotions Management (89 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for ChiDesk

Key features of ChiDesk

  • Analytics
  • Appointment Reminders
  • Appointment Scheduling
  • Attendance Tracking
  • Before & After Pictures
  • Booth Rental Management
  • CRM
  • Calendar Sync
  • Class Management
  • Client Profiles
  • Drag & Drop
  • EMR / EHR
  • Email Management
  • Employee Scheduling
  • Execution Timestamps
  • Gift Card Management
  • HIPAA Compliant
  • Instructor Management
  • Loyalty Program
  • Meeting Room Booking
  • Member Management
  • Membership Lifecycle
  • Membership Management
  • Multi-Office
  • Multi-Physician
  • Non-Member Contacts
  • Online Booking
  • Online Event Registration
  • Online Payments
  • Online Registration
  • Package Creation
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Physician Scheduling
  • Point of Sale (POS)
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Resource Scheduling
  • Room / Equipment Management
  • Room Booking Management
  • Room Control
  • Sales Interface
  • Scheduling
  • Spa Management
  • Staff Management
  • Studio Management
  • Text Message Reminders
  • User Access Controls
  • Walk-in Appointment Queue
View All Features

Benefits

• ChiDesk’s appointment scheduling tool provides a drag-and-drop option along with customizable appointment states.

• With the help of the appointment validation tool, users can ensure the preferences of their clients and prevent any double bookings.

• Each client account is automatically added with loyalty points every time a service or course is done, or a product is sold.

• ChiDesk also keeps track of commission, gratuities of each employee along with discount coupons and gift certificates.

• The software allows integration with hotel property management systems and provides optional support for optional cash drawers, bar code scanners and receipt printers.