ChiDesk Pricing, Features, Reviews & Comparison of Alternatives


Appointment scheduling for spas & salons

4.61/5 (18 reviews)

ChiDesk overview

ChiDesk is a cloud-based software solution that provides appointment scheduling, online booking, employee management, point of sale and marketing functionality in a single platform. ChiDesk is an ideal solution for spa centers, fitness centers, medical spas, and salons with features for managing online bookings, employees, appointment scheduling, customer relationship management (CRM), marketing, reporting, and point of sale.

ChiDesk provides integrated invoicing to records sales, track employee commission, as well as automate stock control, and enables users to streamline sales with an optional bar code scanner and receipt printer. Organizations can also manage all employee schedules, shifts and off days and track work hours using the time clocking function, and employees can view and edit their schedules from anywhere.

ChiDesk’s marketing and CRM tools enable users to filter through client contacts, as well as send SMS or email campaigns to clients. Through automated scheduled messaging, clients are automatically reminded about their appointments. ChiDesk's point of sale tool helps track sales, vouchers, products, packages, courses and services, and users can also monitor availability and usage of a course on a minute-to-minute basis, and keep track of attendance, session usage and memberships.

ChiDesk also enables clients to book online, as well as check in on arrival using a membership card. Reports provides users with the tools to manage the business more effectively by monitoring sales, commission and employee performance, and more.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States

Supported languages

ChiDesk screenshot: Track all your appointments from your calendar and manage your client profiles with easeChiDesk screenshot: Reports help you analyze your business performance, plan your future goals, and manage your resources effectively

ChiDesk reviews

Value for money
Ease of use
Customer support
Harrison Venter

Awesome and powerful software!

Used daily for 2+ years
Reviewed 2017-09-06
Review Source: Capterra

Very friendly developer and support team, they are very willing to go the extra mile for their users.

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Tamara Brnelic

Spa Guru Evaluation

Reviewed 2014-11-21
Review Source: Capterra

Spa Guru has been an amazing addition to our Spa. It does a lot of great reports and we love the user friendly online booking service which is now linked to our website. The marketing facility where you can set up emails & sms's from & schedule them to run at certain times or days is awesome too. The only recommendation I have to future spa's is install Spa Guru before you open so that you can load everything - stock, services, products as with any system it is time consuming & difficult if you fall behind. Most of the facilities are user friendly, just a few that are a bit complicated that you need to get around. The customer after sales service is unbelievable, you can phone through & someone will assist you immediately. Another great feature is that I have the system on my lap top which is synced & I can make or delete booking outside of the spa. All and all it is a great system.

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Johan Hechter

Spa Guru product review

Reviewed 2014-11-30
Review Source: Capterra

To whom it may concern, Spa Guru is a great product that we use in our health and wellness businesses. Its user friendly with loads of reporting functionality. The owners Gary and Colette Halberstadt is always helpful and open to ideas and suggestions for new functionality. After sales service, product ease of use, functionality and training are very important aspects to consider. We have tried other products specific to the Spa industry and I would definitely suggest this product over any other competitors in the market. Kind regards

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Gunther Dippenaar

Revolutionary front desk software

Reviewed 2014-11-18
Review Source: Capterra

Chidesk has really changed the way we do business. Thanks to the cloud based software I can keep tabs on my business without having to be in the building as with other software. The features have helped us to stream line our business, improving productivity and increasing profit. The support team have been extremely helpful and are always open to ideas for new functions. The monthly cost of the software far exceeds the value received from Chidesk.

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Michael Geddie


Reviewed 2014-11-19
Review Source: Capterra

A great overall system, giving me all the necessary tools to run my EMS business successfully. The back up service is phenomenal with all queries been answered instantly or with a return call shortly after with the correct answers. Zeena and Aletta are professional and there constant communication with us makes my business run professionally. I highly recommend SpaGuru to my clients.

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ChiDesk pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Solo: $40 per month, 1 employee
Standard: $60 per month, 1-5 employees
Advanced: $80 per month, 6-12 employees
Premium: $100 per month, 13-20 employees
Enterprise: $120 per month, 21-50 employees

ChiDesk features

Automatic Reminders
Employee Management
Gift Card System
Inventory Management
Inventory Tracking
Reporting & Statistics
Sales Reporting
Third Party Integration

Activity Dashboard (55 other apps)
Automatic Notifications (68 other apps)
Credit Card Processing (49 other apps)
Customer Database (56 other apps)
Customer History (56 other apps)
Customer Loyalty Program (71 other apps)
Discount Management (56 other apps)
Real Time Data (49 other apps)
Search Functionality (50 other apps)

Additional information for ChiDesk

Key features of ChiDesk

  • Analytics
  • Appointment Reminders
  • Appointment Scheduling
  • Attendance Tracking
  • Before & After Pictures
  • Booth Rental Management
  • CRM
  • Calendar Sync
  • Class Management
  • Client Profiles
  • Drag & Drop
  • EMR / EHR
  • Email Management
  • Employee Scheduling
  • Execution Timestamps
  • Gift Card Management
  • HIPAA Compliant
  • Instructor Management
  • Loyalty Program
  • Meeting Room Booking
  • Member Management
  • Membership Lifecycle
  • Membership Management
  • Multi-Office
  • Multi-Physician
  • Non-Member Contacts
  • Online Booking
  • Online Event Registration
  • Online Payments
  • Online Registration
  • Package Creation
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Physician Scheduling
  • Point of Sale (POS)
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Resource Scheduling
  • Room / Equipment Management
  • Room Booking Management
  • Room Control
  • Sales Interface
  • Scheduling
  • Spa Management
  • Staff Management
  • Studio Management
  • Text Message Reminders
  • User Access Controls
  • Walk-in Appointment Queue
View All Features


• ChiDesk’s appointment scheduling tool provides a drag-and-drop option along with customizable appointment states.

• With the help of the appointment validation tool, users can ensure the preferences of their clients and prevent any double bookings.

• Each client account is automatically added with loyalty points every time a service or course is done, or a product is sold.

• ChiDesk also keeps track of commission, gratuities of each employee along with discount coupons and gift certificates.

• The software allows integration with hotel property management systems and provides optional support for optional cash drawers, bar code scanners and receipt printers.