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SkyTouch Hotel OS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hospitality Property Management System
Table of Contents
Is this product right for your business?
Find out with a
SkyTouch Hotel OS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
SkyTouch Hotel OS overview
What is SkyTouch Hotel OS?
SkyTouch is a cloud-based hotel management platform suited for hotels of virtually any size or type, featuring an easy-to-use property management system (PMS), along with a rate management system to help optimize revenue, and tools for distribution management with two-way connectivity between booking engines.
SkyTouch gives you advanced property management features for managing reservations, housekeeping, direct billing, group management, automated audits, reporting, and more. You can also manage reservations via an intuitive tape chart, and oversee housekeeping with continuous room updates and two-way communication with staff.
SkyTouch’s automated rate management system features a best available rate (BAR) strategy, along with rates and inventory options that can be applied to a single or multiple properties. You can set rules to manage inventory value, and define alert triggers to automatically change BAR levels based on changes in actual occupancy. You can also manage stay restrictions, adapt rates in response to the market, define alert triggers, and set selling limits for wholesale rate plans to maximize revenue.
SkyTouch's distribution management features help you optimize online exposure to help increase reach and gain more customers via your own branded internet booking engine (IBE), and connections with online travel agencies (OTA) and global distribution systems (GDS). The unique pooled inventory model displays all available rooms with inventory synchronized across all sites whenever a booking is made, helping to reduce the risk of over-booking.
Key benefits of using SkyTouch Hotel OS
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Simplicity
Onboarding
Coordination
Transactions
Profiles
SkyTouch Hotel OS’s user interface
SkyTouch Hotel OS pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
3.9
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about SkyTouch Hotel OS?
Users say SkyTouch Hotel OS is easy to learn, intuitive for daily tasks, and simplifies training for new staff. They find customer support generally responsive and knowledgeable, though some mention long wait times and occasional delays in follow-up. They appreciate the system’s helpful reporting tools and quick reservation management, which streamline operations and improve efficiency.
Reviewers indicate that guest management features are useful but sometimes restrictive, with limitations in customizing guest profiles and handling group bookings. They report challenges with card payment processing, refunding, and making adjustments after checkout, noting these processes can be cumbersome and time-consuming.
Select to learn more
Who uses SkyTouch Hotel OS?
Based on 95 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsSkyTouch Hotel OS's key features
Most critical features, based on insights from SkyTouch Hotel OS users:
All SkyTouch Hotel OS features
Features rating:
SkyTouch Hotel OS alternatives
SkyTouch Hotel OS
Starting from
5
Per month
roommaster
Starting from
150
Per month
GuestTracker
Starting from
500
One-time payment
RoomKeyPMS
Starting from
No pricing info
SkyTouch Hotel OS pricing
Value for money rating:
Starting from
5
Per month
Per Feature
User opinions about SkyTouch Hotel OS price and value
Value for money rating:
To see what individual users think of SkyTouch Hotel OS's price and value, check out the review snippets below.
Rebecca F.
Insurance
Monique H.
Business Development Manager
SkyTouch Hotel OS integrations (9)
Top integrations
SkyTouch Hotel OS customer support
What do users say about SkyTouch Hotel OS customer support?
Customer support rating:
We analyzed 30 verified user reviews to identify positive and negative aspects of SkyTouch Hotel OS customer support.
Widely noted by reviewers, customer support is available 24/7 and generally quick to respond to issues.
A significant portion of users highlight the support team's professionalism, friendliness, and helpfulness during setup and troubleshooting.
A limited number of users mention long wait times and occasional delays in follow-up or resolution from customer support.
Support options
Training options
To see what individual users say about SkyTouch Hotel OS's customer support, check out the review snippets below.
“Our management team can troubleshoot reservations from home, and their 24/7 tech support team has been fantastic.”
Dan M.
General Manager
“Favorite thing with this product is the customer support is there to help you and get the best out of the product.”
Brian W.
Banquet Manager
“Lack of timely support and communication with support team.”
Kathleen K.
General Manager
SkyTouch Hotel OS FAQs
SkyTouch Hotel OS has the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of SkyTouch Hotel OS?
SkyTouch Hotel OS has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does SkyTouch Hotel OS support?
SkyTouch Hotel OS supports the following languages:
English
Q. Does SkyTouch Hotel OS support mobile devices?
SkyTouch Hotel OS supports the following devices:
Android, iPad, iPhone
Q. Does SkyTouch Hotel OS offer an API?
Yes, SkyTouch Hotel OS has an API available for use.
Q. What level of support does SkyTouch Hotel OS offer?
SkyTouch Hotel OS offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)
