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Tokeet

Tools & features to grow your vacation rental business

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Tokeet Pricing, Features, Reviews and Alternatives

Tokeet product overview

What is Tokeet?

A suite of powerful tools for channel management, rental automation, owner management, and more. Tokeet is the perfect choice for vacation rental managers & owners who need total control.

Key benefits of using Tokeet

  • Different rates can be pushed to different channels, or rates can be unified across channels, with control over weekday, weekend, week-long, and month-long bookings, minimum and maximum stays, seasonal rates, and more.

  • Multiple users can be created and granted different access permissions for owners, property managers, and staff, and guests can be granted access to manage their reservations through an online portal.

  • Inquiries from all channels are received in a consistent format, in a single inbox, and users can set up message templates and automatic replies to respond to guest inquiries.

  • Guest invoices can be created with a single click, using their booking details, and saved in the cloud, allowing them to be accessed from any device.

  • Invoices can be scheduled to be sent in the future, with automated payment reminders to guests, and user notifications for any invoices which are paid, due, or past due.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    Phone Support

    Training options

    Documentation
    Webinars
    Live Online
    Videos

    Tokeet pricing information

    Value for money

    3.7

    /5

    107

    Starting from

    $

    9.99

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Tokeet features

    Functionality

    3.6

    /5

    107
    Total Features29 1 categories

    Most valued features by users

    Reservations Management
    Calendar Management
    Payment Processing
    Housekeeping Management
    Channel Management
    For Vacation Rentals
    Contact Management
    Real Time Notifications

    Functionality contenders

    Tokeet users reviews

    Overall rating

    3.5

    /5

    107

    Positive reviews

    64%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.75/10
    Rating distribution

    5

    4

    3

    2

    1

    46

    23

    5

    9

    24

    Pros
    You can be up and running in a matter of a few hours and you can then customise it to your own way of doing things as you go along. The price point is good and the mobile app is great.

    DL

    David L.

    Their customer support is amazing and I'm a big fan of the company. If they redesigned the front end, I think this would be an easy five-star product.

    GA

    Gerald A.

    Web UI is modern, fresh, usable, best I've seen in this category. Superb messaging automation for communication.

    ⭐Jason Lee C.

    Cons
    Bad software, bad support team and you will loose your patience together with your money.

    SC

    Sorin C.

    There is no telephone number to speak to anyone when there are problems (with a very poor system) and the support staff who are only available on web chat wash their hands of any problems.

    SM

    Shona M.

    The screenshots and the documentation is inaccurate, and the support team is utterly clueless and not particularly interested in helping. It's worse than those horrible offshore support centers.

    AK

    Axel K.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Tokeet is a great buy.

    Reviewed 2 years ago

    My business has generally become more efficient in the way it operates, we have no booking conflicts, and everyone in the office has taken to it quickly. We also just started working with the Automata features, which looks like it's going to take a lot of weight off too.

    Pros

    They came highly recommended to me, and I am glad I listened. The price is a fraction of the other vacation rental software companies and the program is actually very well designed.

    Cons

    I'm gonna have to be boring and say "none". There is a slight learning curve, even coming from another channel manager, but that's to be expected really - it's about as easy as managing 20+ properties can ever be.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Tokeet for Airbnb

    Reviewed 25 days ago

    Tokeet makes it easy to view past, present and future bookings.

    Pros

    Easy display of bookings and connects multiple booking platforms. I like that you can toggle the view from week month or day.

    Cons

    Sometimes the syncing gets off and has to be reset. Not sure why this happens but I sometimes don't realize immediately and it can cause trouble.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Do Not Use This Software!

    Reviewed a year ago

    I used to really like the software but how they have been over the double booking incident, I would not recommend to anyone at all!

    Pros

    I really liked the ease of use and layout of Tokeet and seems like a lot of useful functions.

    Cons

    Allows double bookings to take place and then when you try and find out why, they don’t help or tell you anything. I had a double booking and had to re house guest, I spent out a lot to do so. Customer service is terrible, like really bad!

    Vendor response

    This user experienced a double booking that was ultimately the OTA's fault, but he wanted Tokeet to cover the financial cost to him, which ironically was charged by the OTA in question by their policy. At Tokeet we process thousands of bookings a day, and have invested in software that not only processes transactions, but constantly cross-checks multiple databases to pro-actively repair any discrepancies. Double bookings are extremely rare for Tokeet customers, and no channel manager can guarantee they will never happen, but asking us to fund makegoods for the entire industry is unreasonable.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Tokeet review

    Reviewed 2 months ago

    I'm managing the communication with guests, availability and rates, and processing reservations across all channels for all properties I manage. Tokeet allows me and the cleaning staff to manage the reservations.

    Pros

    The channel manager and messaging between the guests simplifies my life. The use of Signature to capture electronic signatures and IDs is very useful.

    Cons

    The Tokeet mobile app is not easy to use. It's trying to fit the browser experience into a mobile phone screen and it just doesn't work as the screen is just too small. The app needs to be re-written from the ground up.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Hla apartments

    Reviewed 2 months ago

    It’s been good engaging with tokeet services they have always helped me out step by step I’ve been with them for a while now.

    Pros

    It’s straight forward once you figure it out

    Cons

    I wish The customer service can have some kind of access to delete or sort out a problem in the rentals if the rental owner is giving them permission.

    Tokeet FAQs and common questions

    Tokeet has the following pricing plans:
    Starting from: $9.99/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Tokeet has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Tokeet supports the following languages:
    English


    Tokeet supports the following devices:
    Android, iPhone, iPad


    No, Tokeet does not have an API available.


    Tokeet integrates with the following applications:
    PayPal, Zapier, Stripe


    Tokeet offers the following support options:
    24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

    Related categories