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Tokeet Logo

Tokeet

Tools & features to grow your vacation rental business

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Tokeet Pricing, Features, Reviews and Alternatives

Tokeet product overview

Price starts from

9.99

Per month

Flat Rate

What is Tokeet?

A suite of powerful tools for channel management, rental automation, owner management, and more. Tokeet is the perfect choice for vacation rental managers & owners who need total control.

Key benefits of using Tokeet

  • Different rates can be pushed to different channels, or rates can be unified across channels, with control over weekday, weekend, week-long, and month-long bookings, minimum and maximum stays, seasonal rates, and more.

  • Multiple users can be created and granted different access permissions for owners, property managers, and staff, and guests can be granted access to manage their reservations through an online portal.

  • Inquiries from all channels are received in a consistent format, in a single inbox, and users can set up message templates and automatic replies to respond to guest inquiries.

  • Guest invoices can be created with a single click, using their booking details, and saved in the cloud, allowing them to be accessed from any device.

  • Invoices can be scheduled to be sent in the future, with automated payment reminders to guests, and user notifications for any invoices which are paid, due, or past due.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    Phone Support

    Training options

    Documentation
    Webinars
    Live Online
    Videos

    Tokeet pricing information

    Value for money

    3.8

    /5

    120

    Starting from

    9.99

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Tokeet features

    Functionality

    3.7

    /5

    120

    Total features

    19

    1 categories

    Most valued features by users

    Reservations Management
    Payment Processing
    Calendar Management
    Housekeeping Management
    Channel Management
    Invoice Management
    For Vacation Rentals
    Contact Management

    Functionality contenders

    Tokeet users reviews

    Overall Rating

    3.7

    /5

    120

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.74/10
    Rating distribution

    5

    4

    3

    2

    1

    56

    26

    5

    9

    24

    Pros
    Their customer support is amazing and I'm a big fan of the company. If they redesigned the front end, I think this would be an easy five-star product.
    You can be up and running in a matter of a few hours and you can then customise it to your own way of doing things as you go along. The price point is good and the mobile app is great.
    Web UI is modern, fresh, usable, best I've seen in this category. Superb messaging automation for communication.
    Cons
    Bad software, bad support team and you will loose your patience together with your money.
    There is no telephone number to speak to anyone when there are problems (with a very poor system) and the support staff who are only available on web chat wash their hands of any problems.
    The screenshots and the documentation is inaccurate, and the support team is utterly clueless and not particularly interested in helping. It's worse than those horrible offshore support centers.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Tokeet is a great buy.

    Reviewed 3 years ago

    My business has generally become more efficient in the way it operates, we have no booking conflicts, and everyone in the office has taken to it quickly. We also just started working with the Automata features, which looks like it's going to take a lot of weight off too.

    Pros

    They came highly recommended to me, and I am glad I listened. The price is a fraction of the other vacation rental software companies and the program is actually very well designed.

    Cons

    I'm gonna have to be boring and say "none". There is a slight learning curve, even coming from another channel manager, but that's to be expected really - it's about as easy as managing 20+ properties can ever be.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Simple and Easy to use, amazing customer service.

    Reviewed a year ago

    Overall very good, it brings together everything I need. I'm about to expand to 13 properties with hopes to reach 20 next year and Tokeet will continue to provide the backbone to my infrastrucutre. Highly recommend.

    Pros

    The product overall is very easy to use, and does provide essentially a one-stop service. It's certainly better suited for Serviced Accommodation or Holiday lets compared to other similar priced products which still focus on room lets only.

    Cons

    The limited 'core' tokeet can sometimes feel constrained. Eg not allowing for even two different automations or automations per property seems a little harsh unless you spend on the extra Automata package. As a channel manager it works well but still requires you to upload properties onto OTA's individaully. This isn't a problem if you're building your business though as it allows you to check everything yourself. Other channel managers that 'auto upload' tend to make mistakes. Simple things like being able to move properties on the calendar to a different position in the list seem like very easy things to achieve but aren't possible and development tends to be focused on big products rather than small wins.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Good system overall. Lots of features. Customizable

    Reviewed 2 months ago

    Good overall. Other than a lack of API connections.

    Pros

    The fact that it is customizable with different apps so you can Taylor it to your needs.

    Cons

    Not enough API channel connections. They seem to put more emphasis on developing relationships with third party systems than on API connections which is what we get channel managers for.

    Vendor response

    Thanks for the detailed response, Martin. We'd like to point out that we *do* have API connections to the following channels: AirBNB Booking.com Agoda Expedia VRBO Marriott (HVMI) We are also deep into development with: Rentals United (which accesses others) Holidu Home2Go Furthermore, we are working on our integration with Google's new Vacation Rentals program so that we can help our customers' web sites be found with organic searches.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Do Not Use This Software!

    Reviewed 2 years ago

    I used to really like the software but how they have been over the double booking incident, I would not recommend to anyone at all!

    Pros

    I really liked the ease of use and layout of Tokeet and seems like a lot of useful functions.

    Cons

    Allows double bookings to take place and then when you try and find out why, they don’t help or tell you anything. I had a double booking and had to re house guest, I spent out a lot to do so. Customer service is terrible, like really bad!

    Vendor response

    This user experienced a double booking that was ultimately the OTA's fault, but he wanted Tokeet to cover the financial cost to him, which ironically was charged by the OTA in question by their policy. At Tokeet we process thousands of bookings a day, and have invested in software that not only processes transactions, but constantly cross-checks multiple databases to pro-actively repair any discrepancies. Double bookings are extremely rare for Tokeet customers, and no channel manager can guarantee they will never happen, but asking us to fund makegoods for the entire industry is unreasonable.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Excellent customer service

    Reviewed a year ago
    Pros

    Ive been using this software for about 4 years and though im a bit of a technophobe I have managed to learn to use most of the processes and always learning new things. Have used Automata for a ew years, recently added Rate Genie and looking at adding signature app to help automate my processes even more. Would be lost without it now. The team are always on live chat and usually resolve issues very quickly. There are so many of them base dall over the world now its almost a 24/7 service. I also find the academy training sessions on Google Meet very useful to actually speak to someone and talk through issues and training. Highly recommend that!

    Cons

    some features like pre authorisign deposits still not available but on the way I hear I wish that the add ons didnt have to go into another screen to use them

    Tokeet FAQs and common questions

    Q. What type of pricing plans does Tokeet offer?

    Tokeet has the following pricing plans:
    Starting from: $9.99/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Tokeet?

    Tokeet has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Tokeet support?

    Tokeet supports the following languages:
    English


    Q. Does Tokeet support mobile devices?

    Tokeet supports the following devices:
    Android, iPhone


    Q. Does Tokeet offer an API?

    No, Tokeet does not have an API available.


    Q. What other apps does Tokeet integrate with?

    Tokeet integrates with the following applications:
    PayPal, Zapier, Stripe


    Q. What level of support does Tokeet offer?

    Tokeet offers the following support options:
    24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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